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In what instances would your web site host provider ask for your password?

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Deja Q Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Sep-17-05 01:46 PM
Original message
In what instances would your web site host provider ask for your password?
I asked mine a question and they want my password so they can see the problem. (wouldn't screengrabs be sufficient?)

I've got nothing of worry on it, but that's beside the point. ID Theft IS a worry and I will not give it to them unless there is absolute proof.
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mainegreen Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Sep-17-05 01:58 PM
Response to Original message
1. What the password to your home PC?
Ummm, they should never need that.
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Deja Q Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Sep-17-05 07:56 PM
Response to Reply #1
4. Precisely - as I adumbrated upon in post #3.
:D
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DS1 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Sep-17-05 02:01 PM
Response to Original message
2. If it's a mySql password, or a password for a user account in a web
app you've created, and you've contacted them for help, it's perfectly reasonable for them to want to try recreate the problem.

You do tech support, you should know that.
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Deja Q Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Sep-17-05 07:56 PM
Response to Reply #2
3. Yes, but I also know of HIPPA regulations AND that
for centralized operations (such as user permissions and authority), tech admin staff do NOT need to know the password.

Why not use screen grabs instead?

Are you in tech support? ;)
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bridgit Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Sep-17-05 08:02 PM
Response to Original message
5. to access the member services area...
:shrug:
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