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Help the computer illiterate - please!

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jillan Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 04:31 PM
Original message
Help the computer illiterate - please!
Everytime I try to watch something that is on Quicktime, my computer crashes.

I have Mozilla Firefox. I have downloaded Quicktime numerous times, and I still have this problem.

Does anyone know why this happens? It's very frustrating.

Thanks!
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AccessGranted Donating Member (687 posts) Send PM | Profile | Ignore Sat Oct-15-05 04:32 PM
Response to Original message
1. Uuuuh....what kind of video card do you have installed?
and do any other video programs work on your computer....such as real player or windows media player?
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jillan Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 04:33 PM
Response to Reply #1
3. yes- both work fine.
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Perky Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 04:33 PM
Response to Original message
2. What operating systemr are you using?
Mac?

Windows?
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jillan Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 04:33 PM
Response to Reply #2
4. Windows.
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Greyhound Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 04:34 PM
Response to Original message
5. I guess video card too, but not enough info. n/t
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salvorhardin Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 04:50 PM
Response to Original message
6. Try Quicktime Alternative
Uninstall Quicktime and install Quicktime Alternative.
http://www.free-codecs.com/download/QuickTime_Alternative.htm
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jillan Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 05:16 PM
Response to Reply #6
7. THX - I'll try that.
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Wilber_Stool Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Oct-15-05 06:24 PM
Response to Reply #6
8. Yup
Works great.
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