Sigh. Conversation with the power company:

[eyesroll]

Stacie: Hi. I received a bill sent to the wrong name.
"Jennifer" at the power company: Well, we can certainly help you with that. Can I have your name, please?
Stacie: It's Stacie (Lastname). L-a-s-t-n-a-m-e.
Jennifer: Hm. You're not showing up in the computer.
Stacie: That's because you're not sending the bill to that name.
Jennifer: Can I have your address?
Stacie: (gives address)
Jennifer: OK, I show a Jason Hislast and a Stacie Hedges there.
Stacie: Jason Hislast is correct. Stacie Hedges is not.
Jennifer: OK, we'll just need proof of the name change.
Stacie: I have never been Stacie Hedges at this residence. I opened this account under Stacie (Lastname) and it seems someone took it upon themselves to helpfully give me my married name back.
Jennifer: I'm sorry, we can't do this without documentation of a legal name change.
Stacie: Can I speak with your supervisor, please?

(pause)

Supervisor: How can I help you?
Stacie: I need to change my name on the account from Hedges to (Lastname).
Supervisor: Okay.

:eyes:

I wonder what they would have said if my name had been flat-out wrong...would I have had to show proof that my name wasn't "Listname" or something?

[Magrittes Pipe]

1. HAHAHAHAHA! LOLOLO!!!1

:thumbsup:

[eyesroll]

3. I'm waiting for something to come to Jason Hedges. Then my life would be

complete. :eyes:

[Magrittes Pipe]

4. Oh, hales jes.

That would be teh r0x0r! :bounce:

[ThomCat]

2. Front line customer service people

are frequently dumber than the chairs they sit on. Or poorly trained. Or just don't give a damn.

It's when you get someone who's a combination of all three that you have all kinds of fun.