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First of all, there are two quick ways to get ripped off. One is by letting them know you don't know much about cars, and two is by pissing them off by not trusting anything they say. The second of those will get you bad service and inflated prices more often than the first. My father is a mechanic, my brother-in-laws were mechanics, and I work for a garage, so I know several mechanics and garage owners in town. MOST won't try to rip you off. SOME will if they get mad at you. Some are just bad mechanics, though, and may make mistakes that will cost you.
The best way to not get ripped off is to use your human instinct. If the mechanic shows you what he is talking about, is direct and answers all questions with detail, and seems to be trying to explain things to you rather than brush away your questions or schmooze you, he's more likely to be telling the truth. If he's evasive, won't look you in the eyes, smiles a lot or frowns too much or seems otherwise trying to be charming, he's selling and not explaining.
You are right about getting recommendations. Also, look at the building, and the owner. The building should have some permanence to it, the owner should be nearby. If it's a chain, the mechanics have no care whether the business survives, so they are more likely to rip you off. If it's a small company with an owner who works in the store and manages the mechanics, or is a mechanic, he (or she--one of the better garages here in Austin is owned by a female mechanic) has more of a vested interest in whether the company is around next year. His income depends more on you being happy than on how much money he takes from you right then.
Beware garages that don't look like garages, beware owners or mechanics who seem ADD or scatter-brained, beware chains. Some are good, and if you have a good recommendation, trust it, but they do not have the financial incentive to be honest that a smaller chain does.
And I know at least one mechanic who breaks all of those rules and is honest and damn good.
The bottom line is if you don't know much about cars, use all of your knowledge about people. An honest person makes an honest mechanic.
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