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I worked in customer service at a large ford automotive dealership . I was responsable for the entire service dept with over 40 technicans , 8 service advisors , 3 cashiers , and all the customers with whatever their concerns may be . I was shop foreman , quality control , customers relations , tech advisor and trainer and had to get involved in diagnois and repair direction since I was a tech for 23 years with ford . I was also assistent service manager . I multi-tasked all these postions daily and talked to ford engineers to solve technical issues and dealt with lemon law issues if it can to this end .
So far there has been nothing in any ford dealership with in driving distance and nothing outside of this area , ford is hurting all the way down the line .
I have interviewed and submitted to any position dealing with customer service that I felt my experience applied and each was a low pay job that interviewed me but never contacted me back .
I even went to honda and BMW , all makes of dealerships and nothing but a few and even these have let me on hold .
I am willing to drive a truck or warehouse , I don't care at this point and have applied with no results , even home depot . Most of these companies require online application , there is no walk in application to even fill out .
Perhaps it's just southern calif and the youth a plenty , perhaps it is something in my past that is not true , i have no idea . The long term position I had last , and all the jobs i stay , all are 10 years or more , I don't job hope . the last long term I was terminated and was never given a clear reason , it was new management and 8 other people were fired a day after me . It could be the one termination in my life of what the employer says about me , I can't say , i was well liked but don't know the new people well enough to tell what they thought . There is nothing I can prove . It is that at will clause that allows this treatment .
So I am lost , I have had great response to submitting my resume online so it must look good .
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