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Syn_Dem Donating Member (505 posts) Send PM | Profile | Ignore Fri Jan-02-04 02:00 AM
Original message
Techies I need you!
Ok, I used spybot: search and destroy,and i think it fucked something up in my computer. I restarted after using Spybot, and now my IE doesn't work, nor do any websites work using aol. Everytime i try to load a site the screen just stays blank and the link turns to "res://CWINDOWS\System32\shdoclc.dll/navcancl.htm"...Anyone know what i can do to fix this?
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toddzilla Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-02-04 02:02 AM
Response to Original message
1. what version of winblows do you have?
if it's ME or XP you can do a system restore to yesterday or whatever and it will fix it until you figure out the problem.
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Syn_Dem Donating Member (505 posts) Send PM | Profile | Ignore Fri Jan-02-04 02:03 AM
Response to Original message
2. I have XP
And how would you go about doing thaT?
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madfloridian Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-02-04 02:05 AM
Response to Original message
3. Spybot keeps the back-ups for you doesn't it.?
Any files it deletes it keeps in back-up. Do a search from the program.
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Syn_Dem Donating Member (505 posts) Send PM | Profile | Ignore Fri Jan-02-04 02:10 AM
Response to Original message
4. The problem is
I dont know what file or virus corrupted my computer.
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toddzilla Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-02-04 02:21 AM
Response to Reply #4
5. here's how..
startbar>accessories>system tools>system restore.

it's very easy, you just pick a day or time you want to restore to and the computer will revert back to that setting.

i've had to use it a few times and it worked great.
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tkmorris Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-02-04 02:24 AM
Response to Original message
6. Do you have IE version 6.0
Also, check to see if Spybot deleted this file C:\windows\system\shdoclc.dll

This file is apparently the usual cause for that error. If it gets deleted (which some anti-virus programs will do) or changed, you get the error you asre seeing.
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tkmorris Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jan-02-04 02:25 AM
Response to Reply #6
7. Oh btw
You can reverse any changes Spybot made to your system. Simply click the recovery button under the normal check for problems one.
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Syn_Dem Donating Member (505 posts) Send PM | Profile | Ignore Fri Jan-02-04 02:30 AM
Response to Original message
8. You guys are the best
Thanks :)
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