texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 08:54 PM
Original message |
I had a UPS driver today throw a box over my fence clearly markedGlass |
|
Nothing was broken inside.
I was at home waiting for the box to come, just blow the horn next time.
Damn the box said Glass on it.
:rant:
|
lost-in-nj
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 08:55 PM
Response to Original message |
|
My UPS driver is hot... and he knows where to leave a box...
:bounce:
lost
|
DS1
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 08:57 PM
Response to Reply #1 |
2. ahh, but does he know where he can find one? |
lost-in-nj
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:03 PM
Response to Reply #2 |
|
YUP!!!! but he hasn't tried to find it..... LOL lost
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:00 PM
Response to Reply #1 |
3. This is not the first time either. |
|
The bottles were wrapped up in bubble wrap and the box had packing peanuts but still, I had $75 worth of bottles in the box.:grr:
|
lost-in-nj
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:06 PM
Response to Reply #3 |
16. Maybe you can request |
|
another shipping method.??? If you explain why maybe they would do it for you.... you might have to call them....
Hope the next delivery is broken free.....
:hug:
lost
|
opiate69
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:03 PM
Response to Original message |
4. Speaking as a shipping professional.. |
|
UPS is absolute shit. If you want your package to get destroyed or lost, ship it UPS. I once had to ship a flight management computer for an Airbus A340 from Federal Way, Washington to Honeywell in Renton Washington (about 15 miles). These units cost around $250,000 new (ours was going in for recert, was worth about half that).. it ended up being delivered to an Amway billionaire named Dexter Yeager in North friggin' Carolina. And UPS did almost NOTHING to get it back.. I finally had to call a courier in Charlotte to go out to the guy's compound and talk to the guard who informed them that they had forwarded it to the guy's maintenance hangar in Florida.. they got me the phone number and I called and had the guy FedEx it back to me.
|
idgiehkt
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:05 PM
Response to Reply #4 |
5. I worked at a UPS for like a day |
|
lol, I wouldn't send any glass through them, lol. :P
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:12 PM
Response to Reply #4 |
6. The computer had a trip. |
|
The neighbor down the street had a new laptop tossed over the fence, the gate was not locked and left slightly opened.
The laptop had to be returned for a new one, not shipped UPS.
|
opiate69
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:23 PM
Response to Reply #6 |
8. Hehe. yeah.. I rememebr talking to the UPS people on the phone.. |
|
Me: "I'm trying to find out the status of my shipment" Them: "Well sir, we have a tracer on it. Well know something within 7 business days" Me: "Well, I have the address and name it was delivered to.. is there anything you can do with that?" Them: "No sir.. we have a tracer on it." Me: "Great, but if you can't get it back for me, then what?" Them: "We have up to $50,000 insurance to cover it" Me: "OK.. but that's only about half of what it's worth.. and, since it costs as much as some houses, if it doesn't get back here, it'll be my job on the line.." Them: "well, we have a tracer on it.. try back in 7 business days" Me: "*slaps forehead, then jumps online and starts acting like Columbo"
About as bad as the idiots at DHL who used to try to enforce duties on the ovens and coffeemakers we imported. (Commercial aircraft parts are duty exempt) Me: "Where's my shipment?" Them: "It is on hold in our warehouse pending duty payment" Me: "Um, if you look at the paperwork, you'll see by it's 'Schedule B' number, it is a commercial aircraft part, and therefore duty exempt." Them: "Sir, the paperwork says it is a coffee maker" Me: "have you ever flown?" Them: "Yes sir." Me: "Did the flight attendants serve coffee?" Them: "well of course sir" Me: "do you suppose the coffee fairy delivered it to them, or do you think they may have had a coffee maker on board? Tell you what.. go out to the warehouse, open the box up and fix yourself a pot of coffee with it.. if you can do that, then I'll admit it's not an aircraft part and pay whatever duty you'd like to impose" (The ovens and coffee makers on airplanes have vastly different plugs.. you'd have to be a master electrician to be able to wire one up to work on a regular outlet)
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:32 PM
Response to Reply #8 |
9. I work in a warehouse where we have packages delivered, many in bad shape. |
|
What do they do to the packages in route, play football with them.
I know how you feel, I had to track down a few packages myself.
You have a great story.
I am glad everything turned out OK.
|
opiate69
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:35 PM
Response to Reply #9 |
10. Thanks.. me too.. now I don't have to deal with any of that crap.. our traffic dept does.. |
|
if there's a problem, I call Tulsa and they handle it.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:42 PM
Response to Reply #10 |
12. I still have to be the person to handle the packages for some reason. |
|
Some of the people I talk to at UPS are not very smart, tracking down a box should not be that hard.
|
opiate69
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:50 PM
Response to Reply #12 |
13. Oh, we still handle all the packages.. just not the yelling at carriers.. |
|
except when they show up at lunch.. bastards..
|
Deja Q
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:21 PM
Response to Original message |
7. Contact UPS HQ with as much info as you can provide - your tracking # will also be used to |
|
Edited on Fri Jun-22-07 09:22 PM by HypnoToad
nail the ***ker as well.
The delivery person was not just being unprofessional, but downright discourteous, with disregard for packages to be delivered. Not thrown like footballs.
(On edit: Clarified the bleeped word by adding an extra letter. Isn't "Wheel of Fortune" nowhere near as exciting?)
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 09:37 PM
Response to Reply #7 |
11. I still have the box. |
|
I am getting a little tired of boxes thrown over the fence, I was at home waiting in the front room.
Come Monday I am making a few phone calls.
|
LeftyMom
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:01 PM
Response to Original message |
14. This seemed to be "UPS loses and breaks stuff" week at work for me. |
|
Very frustrating, especially since they are being stupid about paying for stuff they mangled.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:14 PM
Response to Reply #14 |
19. I was lucky in the company packed the box so well. |
|
I hear that, we have several boxes come in so damaged that the contents are useless.
Getting UPS to pay for damage is something else.
It didn't use to be this way, I remember good service not that long ago.
|
barb162
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:09 PM
Response to Original message |
17. That happened to me twice. A large crystal lamp |
|
It was shattered into a zillion pieces on the grass, sidewalk, etc. Pieces were so small they were coming out of the cracks in the box. Oh and it was marked very clearly: "fragile" and "glass" all over the box.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:23 PM
Response to Reply #17 |
|
It is getting so I hate order anything online anymore.
We had a UPS guy who would put the package in our large country mailbox or leave it with a neighbor.
He was good.
|
barb162
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:35 PM
Response to Reply #23 |
27. I ordered it from a large dept store. |
|
It happened twice, same item. Each time I dragged this huge box with slivers of crystal to the local suburban store and showed them. I said can't you just have it delivered to this store and I'll pick it up? No. Finally the third time it came in one piece.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:55 PM
Response to Reply #27 |
31. Glad you did get your package, only took 3 times. |
|
I wonder what is causing this crap to happen, low pay, to much to deliver or both.
I did deliver flowers at one time, that was a hard job.
The flowers had to be fresh, so I do understand the job.
|
barb162
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 11:11 PM
Response to Reply #31 |
33. I suspect there is too much to deliver and they give these guys impossible schedules. |
|
They just about run to and from the door.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 11:33 PM
Response to Reply #33 |
|
We have all the companies deliver to the warehouse and they are on the run.
I remember my job with the flowers, you didn't stay at one place long.
I lasted longer then most, the job would burn you out.
Summer was the worst, had to start early even with AC.
Sometime I had to eat lunch on the job, no time to stop to eat.
I still took pride in my job.
|
philosophie_en_rose
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:12 PM
Response to Original message |
18. Was it UPS or UPS Ground? |
|
UPS Ground is comprised of independent contractors. Either way the UPS website probably has a number or email address for you to report this. It's just not acceptable.
The only company worse than UPS is fucking DHL. I've never had a package from DHL that didn't look like Rush Limbaugh sat on it.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:19 PM
Response to Reply #18 |
20. I believe it was UPS Ground. |
|
I agree DHL sucks also.
We had a several laptops delivered by DHL, not one was in working order.
Who do these companies hire now, and what do they pay.
|
opiate69
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:23 PM
Response to Reply #18 |
22. I think you may be confusing Fedex for UPS.. |
|
I know Fedex Ground drivers are independant owner/operators, outside of Fedex Express' influence.. far as I know though, UPS is UPS is UPS.. but I could be wrong.. :shrug:
|
philosophie_en_rose
(1000+ posts)
Send PM |
Profile |
Ignore
|
Sat Jun-23-07 08:09 AM
Response to Reply #22 |
38. No. UPS Ground drivers are technically independent contractors. |
|
I've complained to UPS and learned of the division.
|
bridgit
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:22 PM
Response to Original message |
21. sons of BITCHES, what the hell happened to customer service in this shrieking country... |
|
we were sitting round waiting for FedEx, the dweeb never even rang the bell but left a 'door tag' on the fence some 100' down the walkway, sheesh! :mad:
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:26 PM
Response to Reply #21 |
24. I don't think they try to make contact anymore, just throw the package over the fence. |
bridgit
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:30 PM
Response to Reply #24 |
25. we have relationships with our reg drivers, but this guy had his *whole truck* back by 11am... |
|
what is that? he's out at 8 or whatever, back at 11...does he ever actually deliver anything? who can say for sure :shrug:
|
Darth_Kitten
(1000+ posts)
Send PM |
Profile |
Ignore
|
Sat Jun-23-07 10:38 AM
Response to Reply #21 |
39. Well, contracting out is the way to go....... |
|
I mean it's SOOOOOOOO much cheaper, and service NEVER suffers!!!
:sarcasm:
|
bridgit
(1000+ posts)
Send PM |
Profile |
Ignore
|
Sat Jun-23-07 11:20 AM
Response to Reply #39 |
40. heh-heh, i hear'ya... |
hg4
(77 posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:30 PM
Response to Original message |
26. another UPS annoyance- sig reqd for low-value shipment |
|
I find it irritating when the company at the other end tells UPS a signature is required despite my request to skip one. I'm often at work when UPS comes, so I end up driving to get my stuff 3-7 days later. Seems like they could take a digital photo of the box by my front door and use that to prove they delivered, as long as I approve?!
At least FedX is open late *and* will let me pick up the package the same night after the 1st attempt; w/UPS you have to let them try three times, then they hold the package at your local UPS hub for a few days w/in which u can pick it up.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:44 PM
Response to Reply #26 |
29. Of all the different companies FedX has been the best, which isn't say much. |
|
I hadn't had a signature required in a long time, the UPS guy would just leave the package in the mailbox or with a neighbor.
|
barb162
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:37 PM
Response to Original message |
28. Be glad you're not having furniture movers do that. |
|
Edited on Fri Jun-22-07 10:37 PM by barb162
I have heard of cases of them throwing people's furniture off the trucks because they were in a rush.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 10:47 PM
Response to Reply #28 |
|
I have had some crappy jobs in my time but I always took pride in what I did.
|
barb162
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 11:09 PM
Response to Reply #30 |
32. I did some work at a major US moving company. Trust me |
|
Edited on Fri Jun-22-07 11:10 PM by barb162
In busy season, some of the truckers actually threw stuff on the lawns breaking the furniture. Why those jerks didn't get fired, I don't know. You talk to the claim people who worked there and they say move the stuff yourself with family and friends.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 11:15 PM
Response to Reply #32 |
34. This is some good information. |
|
I have always moved myself.
I always rented U haul truck and a few friends.
|
barb162
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 11:18 PM
Response to Reply #34 |
35. In the industry, they call them"bad moves" |
|
Yeah, it would cost the company thousands to settle some of these "bad moves." A tip, if you ever do hire a mover, sign the contract with replacement cost insurance. It'll cost more but will be well worth it because you never know if you will get a careless trucker.
|
texanwitch
(1000+ posts)
Send PM |
Profile |
Ignore
|
Fri Jun-22-07 11:42 PM
Response to Reply #35 |
37. I will pass this information along, I know someone who will be moving. |
|
Bad move is right, thousands of dollars.
I had to deal with several broken laptops that were worth about $20,000 and were special orders.
The boxes looked like someone just played football with them, and I was suppose to sign for the boxes on my end.
I don't think so.
|
yy4me
(1000+ posts)
Send PM |
Profile |
Ignore
|
Sat Jun-23-07 11:25 AM
Response to Original message |
41. Of all the companies I have done business with over the years, |
|
UPS ranks as the most disorganized and the most uncaring. No care is given to anything that needs special handling, packages left in plain sight a few feet from the street. These boxes are clearly marked and obviously labeled....guess what is in a box labeled Gateway...they don't care, and you, the customer are the on who is inconvenienced.
|
DU
AdBot (1000+ posts) |
Fri Apr 26th 2024, 01:10 PM
Response to Original message |