Fucking DirecTV screwed up

[Hawkeye-X]

My bill this month $403.11? Reason? Upgrade of HD-TV, except they double-billed me.

[Breeze54]

1. What?!? DTV (Owned by Faux's Murdoch) screwed up?!?

What else is new? I used to work for their competitors and they were notorious to us for not
disconnecting accounts, so the customer could switch services and that would boost how many
subscribers they supposedly had, so that Wall St. thought they were doing better than they
really were...among other things. I had to explain the THIER CS resp how to disconnect the
account. (like they didn't know!) :eyes: I hope the accounting dept. fixes it for you asap!!

What a bummer!

[Hawkeye-X]

2. They did - and they even threw in a free month's of Showtime.

Heh.

Nice customer service. My bill was cut in 3/4ths thanks to their, um, "creative accounting".

[UTUSN]

3. 403 was DOUBLE billing? My Dish has been upping every year. I'm up to 500 per year

with NO premiums.


Oh, wait, was your bill YEARLY?1

[Hawkeye-X]

4. Actually it was for an upgrade that was done..

but they screwed up how I ordered it. I already had a HD-DVR waiting to be installed, just needed the upgrade, which I got.


Monthly is $72.99, if you can believe it (Choice Xtra, DVR and HD costs (57.99, 5.99 and 9.99)) not to mention the two leased receivers.