I Have a Dumb Question Regarding Pay Pal and Accepting Funds. (help)

[romantico]

I feel really dumb asking this, but here goes. OK, I just started selling on ebay. I have bought many things on ebay but never sold. I have a PAYPAL account, which I have had for about 6 years now.Well, an item sold and I got a notice in my email that someone made a payment. I got to my Pay Pal account, and there is not sign of the money anywhere. Don't I have to click or accept payment? How do I do this? When I click on the payments received button on Pay Pal the account shows not money being transfered to me.I know it is something minor I am not doing. Any patient teachers out there?

[qb]

1. I can at least kick this for you.

As far as I know a received payment should just show up in your account. Is it recent? There may be a delay before it shows up.

[suninvited]

2. I am like you, I have only bought before

maybe they have to wait for funds to clear the paying account?

[philosophie_en_rose]

3. There might be a delay.

Also, someone may have messed up the payment or mailed it instead of using paypal. If you don't receive it, contact the buyer and tell them the transaction didn't seem to go through.

[Courtesy Flush]

4. Be suspicious

It's too easy to send a fake email saying you received a payment. Until it shows in your account, do not send merchandise!!!

[WinkyDink]

5. If the payment isn't listed in your account, you weren't paid. No "click to accept".

[romantico]

9. Thanks

That was my problem. I wasn't hitting accept. The amount is in my balance however, I discovered when transferring funds from your Paypal account to a savings or checking account at a local bank, it takes up to 4 to 5 business days. Think what I will do now is just let it build up before transferring. Still, once you figure it out its pretty easy. Thanks all for your help!

[jobycom]

6. It should be there. If it's not, something is not right.

How did they pay? Cash, or credit card? If you aren't set up to accept credit cards and they pay with a cc, the payment won't be available to you. If they paid cash, it should be there, so either they didn't pay, or they paid wrong.

Where did the notice in your email come from? Paypal, or EBay? they may have tried to pay in some other manner. And it's possible that the email was a scam, though if you are expecting payment, that seems less likely.

If it wasn't a credit card payment, I'd email the buyer and see how they paid. Then I'd make sure that your EBay account is set up with the right Paypal account. Have you paid through that account before? If everything is right, then contact Paypal and see what they say.

That's my basic knowledge as a sometime seller. If someone has better, listen to them over me. :)

[1]

7. need some more info on that email you received...

this happened to me a few months ago. at least three times.

a bidder would show up at the last minute and place a very high and winning bid on my auction. i would then quickly receive an email saying a paypal payment had been made. the email contained a link to an ebay server that redirected me to "paypal". i was presented with an official looking paypal login screen. a phony login screen, of course (the server was somewhere in russia.) and, of course again, no payment was actually ever sent to paypal for the bogus bidder.

it was just a phishing scheme to get my paypal password.

i reported this to ebay and paypal every time it happened but they never seemed to care.


if this is what happened to you, please change your paypal password as quickly as you can.

[CBHagman]

8. Wow. I hadn't heard of that one.

I don't use PayPal, but I'm considering using it in the future and appreciate any and all warnings about fraudulent schemes.

[1]

10. it was very common a few months ago...

the bids were being placed from stolen ebay ids, so if you checked the feedback on the buyer it looked like a legit bid.

if you receive a payment via paypal you will get an email from paypal about the payment. the emails i received were from "ebay", specifically "[e-mail]" which was odd and raised red flags immediately.

the subject was "Question regarding payment by PayPal" and the body of the email contained:

Dear eBay member,

I sent you the payment for this item. You can see the status of the payment at this address: http://cgi6.ebay.com/aw-cgi/eBayISAPI.dll?RedirectEnter&run.dll32.isapi.viewlistedauction#xxxxxxxxxxx


the link that redirected to the phony paypal login screen was through a legitimate ebay cgi server. so the bad guy was using ebay's own servers as part of this fraud. that's what pissed me off so much about this scam, ebay was part of it by allowing the bad guy to redirect through their servers. i filled out "safe harbor" reports to ebay each time this occurred, but aside from acknowledging receipt of the report ebay never did follow up.

ebay sucks...