HELP! with a HP 2200 fax machine.

[Raven]

I have a HP 2200 printer, copier, fax and scanner. I have no problem with the printer or copier. I can send faxes but I couldn't receive them. According to the manual, if you have a telephone answering machine (which I do) you have to program it to ring 4 or less times (I'm programmed for 3 rings). The manual also says that the telephone/answering machine has to be connected to the port on the HP 2200. I connected my telephone/answering machine to the phone port but got a message on the fax saying "phone off the hook". Finally, in desperation, I disconnected my telephone/answering machine from the HP port and hooked it up to where it used to be. I also turned off my answering machine. Now I can get a fax but I can't use my answering machine. Any ideas on which I'm doing wrong?

[pintobean]

1. Any other numbers besides 2200?

[Raven]

2. Not that I can find.

It's called a "hp psc 2200 series all-in-one". :eyes:

[pintobean]

3. Try here

http://h20180.www2.hp.com/apps/Nav?h_pagetype=prodhomes&h_lang=en&h_cc=us&h_product=hppsc2210s79497&h_page=hpcom&lang=en&cc=us
The 3 listed are the only ones for the 2200 series. The fax portion is likely the same as yours. Follow the links to what you're looking for.

[Maine-i-acs]

4. Disconnect your regular phone for a minute

Plug the phone line from the wall into the HP PSC.

Try to dial-out a fax then.

Your phone might not be able to pass a signal through itself into the PSC.

Are you sure that this HP machine doesn't need its own dedicated line?

[Raven]

5. There is a phone line from the hp to the wall and

I can send faxes but couldn't receive them until I turned off by answering machine. The hp does not need a separate phone line.