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GRRR, Minnesota Public Radio UPDATED their app for the iPhone, and now...

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Pierre.Suave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Nov-20-08 11:18 PM
Original message
GRRR, Minnesota Public Radio UPDATED their app for the iPhone, and now...
all it does is CRASH!

I am so bummed, I will be without it now until they fix it. I can only hope it will be soon.
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The Velveteen Ocelot Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Nov-20-08 11:23 PM
Response to Original message
1. Poo! It sure does crash.
Just updated mine, too, and IT DOESN'T WORK! It crashes immediately! They better fix it TOMORROW!
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Pierre.Suave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Nov-20-08 11:30 PM
Response to Reply #1
2. If not SOONER!
Edited on Thu Nov-20-08 11:32 PM by jasonc
:rofl:

I did send them a very nice note, telling them how great they are and all, and letting them know that it is happening. So add it to the chorus of them they are getting I am sure...

but hey, I AM a donor, maybe they will read my correspondence...


:rofl:
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Generic Brad Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Nov-20-08 11:33 PM
Response to Original message
3. Want me to poke my head out my window and yell at them?
I'll do it just for you.
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Pierre.Suave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Nov-20-08 11:34 PM
Response to Reply #3
4. Yeah
why dont you do that for me!

LOL

just tell them that JasonC said you could, and they better be working on the fix RIGHT NOW!

:rofl:
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Generic Brad Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Nov-20-08 11:37 PM
Response to Reply #4
5. Done
And one of my neighbors shouted back that he has called the police. They'll never find me. It's a big building.
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Pierre.Suave Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Nov-20-08 11:40 PM
Response to Reply #5
6. DOOD
Edited on Thu Nov-20-08 11:40 PM by jasonc
if they get this thing fixed because of your efforts I will bail you out, dont worry!


;)
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Pierre.Suave Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-21-08 12:39 PM
Response to Original message
7. I got the fix
I e-mailed MPR last night and they responded with a fix that works. When I get to my comp I will share it with anyone that needs it.
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Parche Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-21-08 12:41 PM
Response to Original message
8. calling doctor dover jasonc dover
:woohoo: :hi:
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Deja Q Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-21-08 12:41 PM
Response to Original message
9. Buy a Mac...
Edited on Fri Nov-21-08 12:42 PM by HypnoToad
:spray:

Just jivin'. I'm a tad more grown up and am trying to get away from those silly little platform wars...

I hope MPR will fix their bugs or hire someone as a QC expert... probably costs to much to hire an American so they'll get 10 H1Bs for 1/20th the cost and in all likelihood won't get any further anyway... /cynicism


Edited: Lower-case typo
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Pierre.Suave Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Nov-21-08 10:30 PM
Response to Reply #9
10. Well, i DO have a mac...
anyway, this is the e-mail they sent me today.


Hi Jason,

Yes, we learned last night that the update is causing the app to crash.
Thanks for your note. We've identified and fixed the problem, but need
to wait for our fix to be approved by the App Store which, we estimate,
will take about 3 days.

In the meantime (if you haven't discovered this already), you can get
the new functionality by deleting your existing MPR radio app an doing a
clean, new install of the updated version. When users install the
complete new version (not the update), the app with its new
functionality works great.

Thanks again for your kind words and patience,


they have a workaround already, plus the fix already in the pipeline. That is pretty cool.

YAY for responsive organizations!

this is why I am so happy I support MPR.
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