LuckyTheDog
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Fri May-29-09 07:25 PM
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I think that when you put out a sign advertising 'quick oil changes,' when the manufacturer you represent is about to file Chpt. 11, and when the customer in question has purchased 2 vehicles from your dealership... then you should not send that customer away with no oil change because it is late on Friday and everyone wants to leave right on time. Just sayin'
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triguy46
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Fri May-29-09 09:40 PM
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1. They are counting on that long track record of crappy service to bring Detroit back. |
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It's all a matter of lowering your expectations.
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Tue Apr 30th 2024, 08:07 AM
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