Is every college financial aid department designed to hate the student?

[graywarrior]

I mean, gawd almighty, you'd think asking questions was out of the question.

[CaliforniaPeggy]

1. My dear gray!

I'm sure those good people aren't used to having real adults questioning their holy decisions!

Hang in there, sweetie!

You will get through this.

:hug:

[graywarrior]

2. True

Thanks.

Feel better, CP

check your PM in a sec.

[Obama2012]

7. Actually, they're quite used to having real adults questioning them

But it's all about the bottom line.

[rockymountaindem]

3. Oh HELL yes

Everybody knows that. All you can do is make it a point of commiseration with your fellow students.

[graywarrior]

5. Thank you!

I thought they just hated me.

[MountainLaurel]

4. Pretty much

Although I'm rather impressed that you actually got to talk to a human. I worked at one college where the financial aid department was actually moved to an office park to prevent those pesky students (most of whom needed financial aid, and many of whom were not native English speakers or had poor computer skills) from actually requesting assistance. As a result, the library staff (where the public computers were located) ended up serving as de facto financial aid assistants.

[graywarrior]

6. Our financial people show up at specified times during the day and sit

behind frosted glass windows that they can close on you if they don't want to talk to you. Then they tell you, "it's best if you email us" so I tried that and they were just as snippy.

[arbusto_baboso]

8. Yes. The point is to separate those who really NEED the aid (they'll be persistent) from...

those who are just trying to see if they can get financial aid.

Stick it out. Jump through the hoops, no matter how stupid they seem. But keep documentation of every contact you have, and with whom you have it.