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redqueen Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 12:46 PM
Original message
Ever order something online and not get it?
Grr. I ordered a backpack for my daughter on 8/15 and still don't have it. Efforts to contact the seller amount to nothing. What a pain in the butt. x(

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La Lioness Priyanka Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 12:50 PM
Response to Original message
1. can you tell your CC company that you are denying payment?
if so, they'll call you back.
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redqueen Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 12:57 PM
Response to Reply #1
4. Nah it was through PayPal, so I'm following up with them.
I'm sure they have some similar feature, it's just a hassle that's all.
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BOSSHOG Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 12:52 PM
Response to Original message
2. Yes, several years ago
We lived in Louisiana at the time and ordered something from a store in Arizona. Never came. I contacted them. They gaffed me off. I wrote to the Arizona's Attorney General's Office and filed an official complaint against the store. The AG's office was helpful and informed us they had received other complaints from that store and they were under investigation. We never did get the relatively inexpensive sports item I orderd, but I did get the satisfaction of slapping a nail in their pine box.

My wife purchases a lot of stuff online with no trouble (relative to not getting stuff.) She's had some funny incidents of getting stuff she didn't order.
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redqueen Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 12:57 PM
Response to Reply #2
5. I went to the AG's office for an insurance dispute years ago...
that always gets results. :)
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gmoney Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 12:53 PM
Response to Original message
3. is this a "store" or eBay or something?
Most online payment methods have a dispute policy, so if you've attempted to contact the seller and had no luck, contact your CC or Paypal and file a dispute.

Good luck.
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BolivarianHero Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 12:59 PM
Response to Original message
6. Once...
I bought a used copy of some Castlevania DS game for $15 and never received it,
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frogmarch Donating Member (1000+ posts) Send PM | Profile | Ignore Mon Sep-14-09 01:19 PM
Response to Original message
7. Yes, earrings from
a website that turned out to be defunct - a phantom site. Glad I wasn't billed for the earrings, but I really had to scurry to get something else for my daughter-in-law in time for Christmas that year.
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