I hate when Repair/Cable people say they'll be there between 10-2...and come at 3

[MadBadger]

Its not like I enjoy having to wait around possibly for four hours...hey, why not make it five?!!

[ChickMagic]

1. Charge them for your time

Write up an invoice notating the promised time of arrival
and the actual time they arrived. That promised was breached,
but can be handled by restitution.

We have a "punctual plumber" here in town that pays you $5
for every minute they are late. You could use that guideline.

[Darth_Kitten]

2. Maybe they were held up?

Had other appointments that took longer than expected. That's why they give that 4 hour window.

:)

[eppur_se_muova]

3. Let's see ... 2 3 4 5 6 7 8 9 10 ... so yes, 3 is between 10 and 2. :) nt

[struggle4progress]

4. About two years ago, I scheduled a repair and got the "We'll be by between 10 and 2" routine,

gave up at 3 and went on an errand run. When I got back from the errands, there was a message on my machine berating me for not being there at the scheduled time and instructing me to call xxx-xxxx to reschedule

Last summer, I had a delivery scheduled and got the "We'll be by between 10 and 2" routine. They didn't show at 2, but I figured as long as I got away from home by 2:30 for other appointments, all was cool. At 2:30, I give up, and go outside to get in my car -- and look! it's the delivery man! He decides he can't back up my long driveway and will have to leave the truck in the street. OK. I'm ready, I open the doors, I know where to tell him to put the stuff. He mucks around getting stuff in the truck out of the way. What's taking so long? Oh, didn't I know? I have to help him get the delivery out of the truck and up my drive. OK. Help carry the stuff into my house. At 2:45, I can finally leave home. I'm late for my appointment, of course