Update on the snowblower

[LuckyTheDog]

Some of you might remember this thread in which I complained about Sears' attempts to rip me off on a snowblower repair:

http://www.democraticunderground.com/discuss/duboard.php?az=view_all&address=105x9575953

Well, let me tell you what happened after that.

I took the pull starter to a local shop and said: "I need a new one of these." The guy behind the counter told me he could get one in a couple days, for about $80.

But then the asked: "Why don't we try to fix the old one instead?"

I said: "You can do that?"

The guy said: "Maybe. Leave it here and check back in two hours." He explained that while the thing was designed to be unrepairable, they had a tool in the back that could get it apart. It was worth a try and he said he would not charge me if he could not fix it.

Two hours later, the starter was fixed. The snowblower is running. Total cost: Just under $26.

Cool. That local shop now has my devotion. I will buy my next yard machine there. My lawn mower is getting old. So, I could be returning pretty soon.


:)

Edited to add the Web site of the local shop: http://www.lawncaredealers.com/eastpointe/default.asp?ID=174&PageData=152806&P=1

[kentauros]

1. That company's a keeper!

They knew how to make you a customer and now they'll keep you :D

If only all the rest could work that way...

And don't you just hate the concept of "unrepairable parts"?

[Orrex]

2. I totally hoped that this was going to be a naughty thread.

I mean thought.