http://www.bizjournals.com/sanfrancisco/stories/2002/02/04/story3.htmlDeliberately, Fiduciary Trust's leaders have been hesitant to speak publicly about the events of Sept. 11. But the result is a new bonding under the Franklin umbrella, and industry publication Global Money Management will honor Fiduciary in London this month for the strongest post-Sept. 11 recovery effort. "It brought people much closer together," Franklin Chairman and CEO Charles B. Johnson said about the response.
Only five months before the attacks, mutual fund firm Franklin bought Fiduciary -- a 70-year-old asset manager catering to high-net worth clients and institutional investors -- for $825 million.
On the morning of Sept. 11, Tatlock herself had just arrived with a small group of business leaders at Offutt Air Force Base in Omaha for a charity event hosted by Warren Buffett. She then heard the news of the first plane hitting the World Trade Center's north tower. Fiduciary's offices, spread among the 92nd through 97th floors of the south tower, typically at that time would be filling with the firm's 650 employees. But workers had started making their way to ground level after the first plane struck the neighboring structure.
Moments later, back in Omaha, a television picture flashed on a large screen, and Tatlock witnessed the second plane plowing into the south tower. "There on the screen, I saw the second plane crash into my office," Tatlock recalled.
http://www.forbes.com/forbes/2001/1015/070_print.htmlAnne Tatlock found out about the collision of a plane with the North Tower while en route to the U.S. Strategic Command headquarters in Omaha. The 62-year-old chief executive of Fiduciary Trust Co. International was one of a small group of business leaders at a charity event hosted by Warren Buffett. Military officers boarded the bus she was on, and escorted her to an officer's lounge and a television, just in time to see the second plane hit the South Tower between the 87th and 93rd floors--right where 650 of her employees worked. "I know everybody gets in first thing, and I looked at my watch," recalls Tatlock, whose own office was on the 94th floor. "'There are too many people there,' I thought. All of their faces suddenly came to me."
Among them was Marilyn White, senior vice president of institutional business development, who was in her office on the 95th floor when the first plane hit. "The heat was so intense that my face was hot," she says. White bolted from her office and ran down 32 flights of stairs to the 63rd floor. There she and co-workers ducked into Morgan Stanley's offices to call their loved ones. As she talked to her husband, bodies spiraled past the window. Then the tower she was in rocked as the second plane hit, and a backdraft of fire barreled down the hallway toward her. She and a companion dove into a copier room and slammed the door as the fireball neared them. Finding a room with a water cooler, White doused her sweater and placed it in the crack under the door to keep out smoke. When the smoke had thinned, the two ventured back onto the stairs and out of the building.
White survived--and so did all electronic records of client accounts, trades and money transfers, thanks largely to a comprehensive disaster recovery plan that had been in place for 14 years. Its origins, says former chief executive Lawrence Huntington, had nothing to do with terrorism; he was worried about a power outage. Every employee had a flashlight and fresh batteries, as well as a clear escape route. Two dozen key people knew how to lead scores of workers to a site in nearby New Jersey, and to get servers and PCs up and running. Tatlock, William Yun, president, and Steven Tall, chief technology officer, were each empowered to declare a disaster independently. The emergency plan had worked back in 1993 during the first attack on the Trade Center; Fiduciary, which today manages $44 billion of securities for pension plans, endowments and wealthy individuals, was up one business day after the bombing.
No backup system could do anything to mitigate the terrible human toll. Four people from the firm are confirmed dead; 83 are missing, including personnel chief Alayne Gentul, who ushered a group of employees down from the 90th floor, then went back up for more. She was last seen holding the door open for co-workers in a smoky stairwell on the 97th floor.
http://www.usatoday.com/news/washington/2002-12-16-kean_x.htmThomas Kean named to 9/11 panel
WASHINGTON (AP) — President Bush named former New Jersey Gov. Thomas Kean, a moderate Republican with a record of bipartisan cooperation, to replace Henry Kissinger as head of the panel investigating the Sept. 11, 2001 terror attacks. "Tom Kean is a leader respected for integrity, fairness and good judgment," Bush said Monday in a prepared statement. "I am confident he will work to make the commission's investigation thorough. It is important that we uncover every detail and learn every lesson of Sept. 11."
Kean serves on several corporate boards, including those of the international petroleum company Amerada Hess Corp., the Pepsi Bottling Group and Aramark Corp., which manages food and support services at office buildings, sports arenas and other facilities.
Aramark ran the food court on top of 2 World Trade Center as well as concessions and tours of the observation deck. Several of its employees died in the tower.
Also, Kean has long served as director of Fiduciary Trust Co., a financial company that lost 87 employees in the World Trade Center.
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