Filing a Complaint with the FCC Is EASY
The FCC makes it convenient to file a complaint. Complaints can be filed electronically, by e-mail, by postal mail or by fax. Choose one of our three categories below (General, Slamming or Indecency and Obscenity) for information on complaint filing.
General Complaints: wireless and wireline telecommunications issues, cable, broadcasting and telecommunications accessibility issues. When not filing electronically please remember to include this information.
Indecency and Obscenity complaints, click here.
* Electronically:
USE FORM 475 for general telephone complaints such as billing disputes, cramming, wireless questions, telephone company advertising practices, paging services, unsolicited telephone marketing calls and faxes, and accessibility by persons with disabilities to telecommunications equipment and services:
Privacy information for Form 475
* Postal Mail:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
* E-Mail:
You can send a complaint to fccinfo@fcc.gov
* Phone:
Toll Free: 1-888-CALL-FCC (1-888-225-5322) voice, 1-888-TELL- FCC (1-888-835-5322) TTY. Our Consumer and Mediation Specialists are available Monday through Friday, 8 a.m. to 5:30 p.m. ET
* Fax:
Toll-Free: 1-866-418-0232
We need the following information when you file a general complaint with the FCC:
Your name, address and the telephone number or numbers involved with your complaint; (if telephone related)
A telephone number where you can be reached during the business day;
Specific information about your complaint, including the names of all companies involved with your complaint;
Names and telephone numbers of the company representatives that you contacted, the dates that you spoke with these representatives, and any other information that would help process your complaint;
If telephone related, include a copy of the bill(s) listing the disputed charges;
What type of resolution are you seeking?
http://www.fcc.gov/cgb/complaints.html