There was the standing room-only waiting room. There was the ground-in dirt on the floors and the "filthy chairs," Barbara Zufelt said.
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She went through with the preventive colonoscopy and was surprised by how quickly it was over. But the experience felt more like a "cattle call" than a medical procedure, she said.
Behind the standing room-only waiting room and assembly-line procedures was a moneymaking mentality that frequently trumped patient care, some doctors -- including a witness in a malpractice case -- have said.
The profit motive led administrators to push the limits of the clinic's capacity, the doctors said, scheduling colonoscopies and other procedures as little as 15 minutes apart -- a time frame that can lead to rushed exams and missed diagnoses.
The penny-pinching also led administrators, mainly majority owner Dr. Dipak Desai, to order the reuse of syringes and single-use vials of sedatives on patients.
Both are substandard practices that triggered a hepatitis C outbreak and potentially exposed nearly 40,000 patients to life-threatening blood-borne diseases, health officials told a city of Las Vegas administrator.
Desai "had willfully chosen, until he was caught, to mortally hazard his patients for profit," Las Vegas business services director Jim DiFiore wrote in a letter suspending the clinic's business license.
PARTNERS SPLIT PROFITSAt the time of the announcement, Dr. Dipak Desai ran the Gastroenterology Center of Nevada, Southern Nevada's largest medical group specializing in disorders of the digestive system. The group's 14 doctors worked among six medical offices and two endoscopy centers in the valley and controlled 60 percent of the local business.
The doctors who owned the offices and their associated clinics, the Endoscopy Center of Southern Nevada and the Desert Shadow Endoscopy Center, split the profits based on their ownership stake, according to a deposition given by one of the clinic's owners, Dr. Clifford Carrol, in a medical malpractice case filed last year.
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