having doctors and nurses spend hours on the phone arguing with an insurance company clerk is a waste of their time and training.I post this from time to time, but here it is again in case someone hasn't seen it -- it is outdated now, but I can't see the situation having changed other than for the wrose from the US perspective.
http://www.pnhp.org/publications/nejmadmin.pdf (2003)
Costs of Health Care Administration in the United States and Canada
abstract
background
A decade ago, the administrative costs of health care in the United States greatly exceeded those in Canada. We investigated whether the ascendancy of computerization, managed care, and the adoption of more businesslike approaches to health care have decreased administrative costs.
... results
In 1999, health administration costs totaled at least $294.3 billion in the United States, or $1,059 per capita, as compared with $307 per capita in Canada. After exclusions, administration accounted for 31.0 percent of health care expenditures in the United States and 16.7 percent of health care expenditures in Canada. Canada’s national health insurance program had overhead of 1.3 percent; the overhead among Canada’s private insurers was higher than that in the United States (13.2 percent vs. 11.7 percent). Providers’ administrative costs were far lower in Canada.
Between 1969 and 1999, the share of the U.S. health care labor force accounted for by administrative workers grew from 18.2 percent to 27.3 percent. In Canada, it grew from 16.0 percent in 1971 to 19.1 percent in 1996. (Both nations’ figures exclude insurance-industry personnel.)
conclusions
The gap between U.S. and Canadian spending on health care administration has grown to $752 per capita. A large sum might be saved in the United States if administrative costs could be trimmed by implementing a Canadian-style health care system.
Doctors in Canada don't spend
any time arguing with insurers.
(edit - you can pretty much ignore the part about Canada's private insurers in the above -- they cover only
non-medically necessary services; private supplemental insurance might pay for Lasik, or vasectomy reversal, in addition to services outside direct medical services, e.g. dentist, optometrist.)
They have a handy computer program that contains all the codes for all covered services and the amount paid by the public plan for each, into which they input what they do, and which spits out the billing to the plan. Ditto, I assume, for other private providers (x-ray/ultrasound labs, blood labs, physiotherapists, etc.)
Hospitals don't bill anybody, as far as I know. They are publicly operated (all but a tiny handful of grandparented technically private institutions that operate essentially the same as the others), by non-profit foundations, and they are funded globally, not on a fee-for-service basis.
Just imagine everything that doesn't cost!