Help needed...

[One Voice]

How can printer info in Windows XP disappear??
Mine did.

When I double click the Add Printer icon, it replies;
Operation could not be completed. The print spooler service is not running.

:wtf:

[Why Syzygy]

1. :googles: "print spooler service is not running"

http://forums.techguy.org/windows-nt-2000-xp/568893-solved-print-spooler-service-not.html

I would look into everything mentioned on that thread. The solutions tend to evolve.
*There is a warning that microsoft's KB solutions are the worst.

http://www.google.com/search?q=The+print+spooler+service+is+not+running&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

Have you tried to uninstall it? Do you have a CD for the printer?

[One Voice]

2. Thanks for the links!

Yes I've tried that, and other things. I'm NOT a computer whiz either
so this is freaking me out. It's all so frustrating.
Haven't been able to print for several months now.
Now I have to go read your links and attempt to try their advice.
Thank you again!

[Duer 157099]

3. Is your print spooler service running?

Start > Run > services.msc

scroll through the list and see if you find "Print Spooler" and see what it says, let us know

[One Voice]

4. Yes...

It took a lot of reading and trying different things, but I finally got it running.
Now it's back to the original problem it had, the computer not reading the USB port,
I have to unplug it, then plug it back in to get it to work.
Been messin' with it most of the day and now my brain hurts.

I'm going to bed.

Thank you &
Good night!

[paparush]

5. Try a different USB port.