AAFES admits summer gas pricing error

[unhappycamper]

AAFES admits summer gas pricing error
By Matt Millham, Stars and Stripes
European edition, Thursday, February 14, 2008

During two months last summer, AAFES overcharged motorists for fuel at its stations in Germany, the United Kingdom and the Netherlands — but officials say they will make up for it.

From May 5 through July 6, 2007, the Army and Air Force Exchange Service overcharged as much as 3.74 cents per gallon of fuel for all grades of gasoline and diesel.

The overcharge was caused by a rounding error in an automated pricing system, Lt. Col. David Konop, an exchange spokesman, said.

Stars and Stripes discovered the problem when analyzing old pricing data, prompted by a reader’s inquiry on a related issue. A reporter brought the overcharges to the exchange’s attention at the end of January.

“This is simply a process error that we appreciate being brought to our attention so we could fix it,” Konop wrote in an e-mail response.


Rest of article at: http://www.stripes.com/article.asp?section=104&article=52471