They are immersed in an insular world where wrongheaded assumptions are never challenged. Reality is interpreted through a broken lens of "conventional wisdom" that begets wrongheaded conclusions about what "the right thing" is. Those conclusions make a bizarre sort of sense within the created reality. To outsiders looking in it looks like they are willfully refusing to do the right thing. But when we view them thus, we are less likely to be motivated to engage. We will tend to write them off.
The defenses against reality that a group puts up are in a sense "willful," but their failure to act isn't driven by bad intent. It is driven by human frailty. (Note 1)
Allowing themselves to fall victim of groupthink does not excuse them, but if we see the dynamics that drive their failure to act we have a better shot at saving themselves from themselves.
They are just people. They "want" to do the right thing. They are suffering the consequences of their repeated failure to recognize what the right thing is. None of them "want" to repeat a horrible mistake like the one they made when they failed to oppose the Authorization to Use Military Force. If they fail to impeach they will pay a personal price for their dereliction. The personal price can't compare to the price the nation will pay, but if we are to rescue the nation we must save enough of them from themselves to make impeachment a reality.
When viewed in this way, there is hope. They want us to save them, even if they don't know it yet. Lobbying for impeachment is an intervention of sorts -- something that does not take "a movement" or great numbers. A group's defenses against reality are strong, but their conclusions are based on a house of cards. Their assumptions can't stand for long when directly challenged. The problem is that those assumptions are not challenged within their social world.
Knocking down the house of cards requires face-to-face, two-way communication. Their rationalizations are a product of social and interpersonal dynamics. It's going to require direct, human intervention to knock them down. More of us need to get in there, sit across a table with staffers or the Reps themselves, ask questions, elicit their rationales and challenge them. It's a like "Whack-a-Mole." As you knock down one, another pops up. When ones you thought you'd already whacked pop up again, you just have to whack 'em again.
Grassroots lobbying has almost exclusively been one-way communication. Email, faxes, calls, marches all demonstrate numbers, which is a good thing, but it is not the most effective way to motivate them to question the beliefs that make up their created reality. As long as the rationales and assumptions of their insular world remain intact, demands roll off like water off a ducks back.
Even when impeachment advocates do sit down with folks on the Hill, it's often just one-way communication at close range. We make their demands. We "get heard." If the beltway excuses are elicited at all, advocates tend to respond with anger, which can elicit a defensive response that actually strengthens the wrong-headed beliefs.
Many rank and file Dems don't like the notion of attacking "our own." If we recognize that the folks on the Hill WANT to be saved, it becomes clear that the so-called "attacks" are a sort of "tough love." We are not inflicting harm to "the Party." We're saving it.
In general, folks on our side don't like to "shame" people, but like it or not shame is a powerful motivator. When staffers or Reps put their irrational beliefs into words, simply looking at them like they are idiots (because those assumptions sound so idiotic) gives them a chance to actually "hear" how asinine their automatic responses actually are. They may feel stupid or "shamed," but when we follow with arguments grounded in simple truths and moral principles, we give them something they can adopt to feel "smart" again.
Of course, the wrongheaded assumptions aren't limited to the beltway. They are pervasive "out here" because the insiders control the "dialog" fed to the public by the infotainment industry. Challenging the rationalizations out here is as critical as challenging them on the Hill. Challenging each other is something anyone can do. Those who aren't able to engage in direct lobbying on the Hill can nevertheless be extremely effective citizen lobbyists "out here."
The key to both the "inside" and the "outside" approaches is arming as many of us as possible with the simple truths and moral principles that expose the house of cards for what it is.
This approach and the conclusions behind it may be misguided, but we don't seem to be making much progress with the "standard" methods of grassroots lobbying, I figure a shift in perspective and tactics is worth a shot. Since it takes a relatively small number of citizen lobbyists in each congressional district who are willing to sit down with staffers and Reps and engage in "whack a mole" style lobbying, I figure it's something worth promoting.
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- Characteristics of group think include:
- Overestimation of the Group
Illusion of invulnerability, Belief in the Inherent Morality of the Group
- Closed-Mindedness
Collective Rationalizations and Stereotypes of Outgroups
- Pressures toward Uniformity
Self-censorship, Illusion of Unanimity, Direct Pressure on Dissenters, Self-Appointed "mindguards"
General factors that led group members astray:
- Diffusion of Individual Responsibility:
When we’re alone, we realize that either we respond to an event, or no one does. If others are around, we are more likely to defer; there are costs to intervening, and we can avoid those costs if others choose to intervene.
- Status Quo Bias:
We have an exaggerated preference for the status quo, and if there is no status quo, we opt for the default choice.
- Informational Conformity:
We learn about an element of physical or social reality by observing other people’s reactions to it, often without even realizing it.
Sources: http://web.mit.edu/16.459/www/Teams2.pdf and http://www.wws.princeton.edu/wwac/files/psych_3.doc