shance
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Sun Aug-05-07 02:50 AM
Original message |
More problems with Earthlink. Haven't received any emails since 8:00 pm yesterday. |
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For someone who receives an average of at least ten to fifteen an hour, something is wrong.
I continue to receive fewer and fewer emails from Earthlink.
And most are now just spam emails.
The other day I had a friend of mine do a test and send me what amounted to four emails consecutively (because I was not receiving any) which I only received two of them, and that was THREE hours later.
What happened to the other two?
What is going on with Earthlink?
This has been happening off and on for quite a while now.
Anyone else experiencing these "problems"?
Getting rather fed up.....
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book_worm
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Sun Aug-05-07 03:00 AM
Response to Original message |
1. that's a good question. I haven't received any e-mails in over 24 hours too |
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and I have Earthlink. Admittedly I don't think I get as many e-mails as you, but I would think that in this time time I would have gotten something. Even spam!
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shance
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Sun Aug-05-07 05:05 AM
Response to Reply #1 |
3. I'm hearing this a lot. Have you called them? |
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Sometimes for whatever reason that seems to help.
I haven't called them this time.
However it has been happening so frequently I have stopped calling.
As far as switching I am not aware of any other option other than my phone company.
Are there other legitimate options?
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Lobster Martini
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Sun Aug-05-07 03:09 AM
Response to Original message |
2. Had to cancel my Earthlink service... |
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...because of technical problems. Probably could have solved them but it wasn't worth the time. Not surprised to hear that other users are having problems.
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Hubert Flottz
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Sun Aug-05-07 05:14 AM
Response to Original message |
4. That's okay Gonzo has them... |
shance
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Sun Aug-05-07 06:19 AM
Response to Reply #4 |
7. So funny how Mr. Bush and his buddies are eavesdropping on those us who oppose his war and |
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Edited on Sun Aug-05-07 06:21 AM by shance
and his full frontal assault on our Constitution?
By the way, he has access to your emails too.
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Hubert Flottz
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Sun Aug-05-07 09:34 AM
Response to Reply #7 |
13. He's checking up on the democrats and spending our tax dollars |
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spying on us for Karl and his political "NUMBERS" and diverting the country's money and energy and manpower away from catching the real bad guys.
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HCE SuiGeneris
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Sun Aug-05-07 05:16 AM
Response to Original message |
5. pretty sure i have your e-mails |
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still in the 3-5 an hour range from earthlink
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shance
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Sun Aug-05-07 06:21 AM
Response to Reply #5 |
8. Could you forward them? |
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Would greatly appreciate it :)
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Breeze54
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Sun Aug-05-07 05:47 AM
Response to Original message |
6. I haven't had any e-mail problems. |
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Did you check for network status reports in your area? I think I read that they're upgrading the servers in different area's, so there may be some downtimes here and there. Tech Support -- 1-888-327-8454
Also, have you checked your Spam Folder and the settings for Spam Control?
EarthLink Network Status Report
Click on service below to view a list of all known issues.
Service --------- Status Email -------- No Known Issues Dial Up ----- ! Issues in Some Areas DSL --------- ! Issues in Some Areas Satellite --- No Known Issues Cable ------- No Known Issues Handheld Wireless --- No Known Issues Voice ------- ! Issues in Some Areas Wi-Fi ------- ! Issues in Some Areas Web Services --- No Known Issues Registration (Software Setup) --- No Known Issues Misc Services --- No Known Issues
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shance
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Sun Aug-05-07 06:24 AM
Response to Reply #6 |
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It does seem as though they could send out an email to those accountsthat are accessible to get the word out.
Who knows.
Thanks again for the information.
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Breeze54
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Sun Aug-05-07 06:47 AM
Response to Reply #9 |
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Network Status Report is!! :)
They don't know if you are having a problem unless you tell them, unless it's a problem reaching the masses, you know? Call them! ;)
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shance
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Sun Aug-05-07 07:23 AM
Response to Reply #10 |
11. No shortage in calls. I dial them at least three times a week. |
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It's actually gone down a bit, but more from simply feeling like it is not helping.
The reps either say 'gee, it works from here' or 'can't see any problem'.
I don't think it is their fault, but something is not right.
It seems to happen more in the evening from like 7:00 until the next morning No emails will be received, and at times I have had friends send messages and they don't come through, or if they do, it takes about three to four hours. Weird.
Then for a while my emails will come in a steady pace, then all of a sudden nothing for hours sometimes twelve and up to twenty four hours. With no legitimate explanation given when I call.
It gets a little tiring.
Tonight I opted to find out what others have experienced.
Perhaps my experience may validate someone elses.
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Breeze54
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Sun Aug-05-07 09:27 AM
Response to Reply #11 |
12. What state are you in? |
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PM me with that and your area code, if you don't want to post it here.
I'll see if I can find out anything for your area.
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shance
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Sun Aug-05-07 09:53 AM
Response to Reply #12 |
15. Am calling right now. There is no mention of any outages anywhere in the US. |
UTUSN
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Sun Aug-05-07 09:53 AM
Response to Original message |
14. Happened here last week, and previously six months ago |
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The Tech-ster went through the steps of changing my settings, the "mail stmp" thingy. When we got through--SAME error message. He transferred me to a Tech Supervisor. CLICK!!1 Disconnected!!1. When I called back and got a new T.S., he said this was their server problem and would take 24 hours to fix. Next day it was working.
Don't know whether the o.p. is referring to personal e-mails or to spam "info" e-mails from Earthlink. I really don't want to hear from providers except at renewal time.
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shance
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Sun Aug-05-07 09:57 AM
Response to Reply #14 |
16. Personal emails that get thrown back to sender and yet my account performs normally |
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and when trying to retrieve messages, it says I haven't received any, when in fact I am receiving them but they are being thrown back.
Still not getting emails - and yet my program acts as though its running fine.
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UTUSN
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Sun Aug-05-07 10:03 AM
Response to Reply #16 |
17. Well, in that case, I *also* have a story!!1 |
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Edited on Sun Aug-05-07 10:23 AM by UTUSN
I regularly e-mail the local radio wingnut talkshow host. 3 weeks ago, ALL my e-mails to him (NOT to anybody else) were bouncing. I tried deleting graphics, extra text, sending the bare bones link only. His company has a "Barracuda spam filter." On the phone, he said it would take his getting me on the "safe" list by his IT department, which he did & it started working fine.
So in your case (I am the LEAST Tech savvy person in existence), it sounds like YOUR system (spam firewall) is blocking them? Or something about checking the "Authentification" block somewhere? Perhaps this will be a clue to an actual Tech-savvy type, who can steer you.
Also, my real problem was with my preferred Outlook Express. The Earthlink mail was working fine, but I don't like it. After the Earthlink server was fixed, the Tech was able to fix the Outlook Express problem.
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Breeze54
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Sun Aug-05-07 10:08 AM
Response to Reply #16 |
18. You're using an e-mail program? |
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I thought you were logging into Earthlink webmail to check.
maybe the settings are wrong, old or corrupt.
incoming - pop.earthlink.net outgoing - smtpauth.earthlink.net
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