from OurFuture.org:
FEMA was aggressive about one thing...Submitted by Rick Perlstein on September 4, 2007 - 12:06pm.
I've been following this story for months. Glad to see CBS News finally give it the prominence it deserves:
Hurricane Katrina stole just about everything Sheila Moore had in this world.... So when FEMA told her she qualified for thousands of dollars in emergency assistance, she took it. Then, seven months later, in July 2006, Moore received a letter from FEMA demanding its money back; $14,749.51 to be paid in full in 30 days....The emergency funds were spent on food, clothing, and a used car to get to her full-time job. The car even ended up becoming her home for a while.Sheila Moore was one of the 150,000 relief recipients—out of a total of 700,000—who got letters claiming they never deserved FEMA money in the first place. Even if Moore had in fact received money she didn't deserve this whole story would be a scandal—what kind of screw-ups misappropriate funds about 20 percent of the time? Here's the greater scandal: in Moore's case—and how many others?—the funds weren't misappropriated at all. The government was asking for her $14,000 back because someone had misspelled her name on some internal paperwork. Though it took a year and a half, and a lawyer, for Moore to pull that admission out of FEMA.
They had other priorities than accuracy, it turns out:
A CBS News investigation has found that FEMA call center workers were under extraordinary pressure to move as many cases as possible. Clark Browne was a case worker at a FEMA call center in Hyattsville, Md.
"They had quotas.... Twenty cases a day. Some of those cases got messed up because people were rushing."http://commonsense.ourfuture.org/fema_was_aggressive_about_one_thing?tx=3