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THUNDER HANDS Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:08 AM
Original message
How Closed Captioning Works (lifted from a GD-P Thread, but this isn't about the primary)
Edited on Thu Feb-21-08 11:59 AM by Magic Rat
There were two threads in GD-P about Al Queda being substituted for Hillary Clinton on a closed captioning feed of CNN's broadcast Tuesday night. Most people thought this was a conspiracy on the part of CNN.

http://www.democraticunderground.com/discuss/duboard.php?az=show_mesg&forum=132&topic_id=4681189&mesg_id=4681189
http://www.democraticunderground.com/discuss/duboard.php?az=show_mesg&forum=132&topic_id=4674045&mesg_id=4674045

I tried in vain, for more than a dozen posts, to prove that it wasn't, but most people didn't get what I was saying. Maybe I can make it more clear by starting this and trying to educate some people as to how the closed captioning process works.

This is a stenograph machine:

This is what the keyboard looks like with letters on it:

As you can see, there are only 17 different letters on it. That's because you have to hit those letters in combination with other letters to make completely different letters.

For example, the TPH letters on the left-side, when hit together, form the letter N.
The TP letters on the left side, when hit together, form the letter F.
The PH letters on th eleft side, when hit together, form the letter M.

IF you're wondering about the vowels, and where the I is, that's the E and U buttons hit together.

It's very complicated and takes about a year to learn that in school.

Now, as a basic court reporter, you have to learn this letter pattern, which teaches you how to form the different letters, as well as how to make words and sentences in one stroke (ie, hitting specific keys at the same time) as well as how to do it really really quickly.

Most people type on their home computer at about 30 to 75 wpm.

To graduate from court reporting school, you have to be able to type 225 wpm.

To do real-time, live tv captioning, you have to type up to 350 wpm.

THREE HUNDRED AND FIFTY WORDS A MINUTE. That's almost six words a second.

And you have to do it without thinking. Your hands have to be an extention of your ears. You heard the words and type them without looking at the keyboard and without processing any of the information you're hearing. They could be talking about war, puppies, sex, garbage, insurance, accidents, Anna Nicole Smith, Sesamie Street, ect. It is just the transition from spoken word to typed-form that matters.

Now, that brings me to why I started this post. The CNN Al Queda issue.

People have claimed, incorrectly, that CNN is responisble for this. CNN does not hire their captioner. They are not sitting next to the table of reporters taking down what they say like in a court room. They are someone like you or me, sitting at home, watching it on tv and transcribing it. When the tv program takes a commercial break, the captioner gets up and goes to the bathroom, or goes to check on their kids, or goes to get something to eat - but they have to be back in time to pick up when the show starts again.

During election night coverage, which frequently goes on for hours without a break, that captioner will be sitting at their chair, immobile, for hours on end typing away while their back, their arms, their hands and their mind, gets really really tired.

It's very likely that after an hour or two of solid non-stop transcribing, that the captioner jsut slipped up and substituted Al Queda for Hillary Clinton.

It would be very easy to do, and I'll show you how that could happen.

I'll refer back to the keyboard for a moment....



Now, do you see the BG on the right hand side? Press those together and that's a K. Press the H on the left and the BG on the right, you can make H-K, a shortform for Hillary Clinton.

Now, do you see the HR on the right hand side, below the 4? Press those together and it's an L. Press that on the left and the BG on the right, and you can make L-K, a shortform for Al Queda.

Now, the captioner would have to pre-program these shortforms into their machine beforehand, or else it would take a fraction fo a second longer for them to type out the words Al Queda (because it would look like this A-L / KAEU / DA*. Those / marks indicate different strokes.

So you can do L-K in one stroke, or A-L / KAEU / DA* in three strokes. When you have to type 350 wpm, you do everything in as few strokes as possible.

Hillary Clinton, if it had to be written out, would be H*EUL / RAOE / KHREUPB / TO*PB. Four strokes, as opposed to H-K, which would be one.

Again, it's just to save time. Because in real-time captioning, you can't afford to miss what people are saying. It's better to get a word wrong, than to get big chunks of text missing.

So, I hope that explained things a little better, and people don't try to go ballistic and see consiracies everywhere when there's logical explanations for things. I know we've been conditioned for the last 7 years to look under every rock for a hidden agenda, but in this instance, it was just a case of a tired captioner meeting a slipped finger and two words that, even though aren't spelled the same, can be quite similiar to the person typing them out.


Thanks for reading, I hope I haven't bored you too much.




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snappyturtle Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:13 AM
Response to Original message
1. I've always wondered how this is done! Thanks. n/t
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Greyskye Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:16 AM
Response to Original message
2. Great explanation
I used to go out with a court reporter, who was looking into doing closed captioning. When I saw this mess unfold, I knew that it was something along these lines, but I didn't have the vocabulary to try and explain it.

Thanks for putting out the effort on this. :thumbsup:

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Mabus Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:17 AM
Response to Original message
3. My sister went to school to become a stenographer
and she said it was one of the hardest things she ever did. She didn't finish her classes but I remember her practicing keystrokes for hours and hating it because it was so easy to make mistakes. She quit after a month or so.

fwiw, I read your explanation yesterday and it jarred my memory about my sister and her stenography machine. I'm glad you went that extra mile to explain it further. I read the whole thing and wasn't bored.
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THUNDER HANDS Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:22 AM
Response to Reply #3
7. thank you, as for your sister, her situation is not uncommon
90% of the people who go to court reporting school drop out because it's too difficult.

My first day of class had 40 students in it. By the time I graduated I was one of three in my original class who made it out.

I was also the only guy. :woohoo:


It can be a very stressful job and the people who do the closed captioning are literally the best of the best in this field, better even than the reporters in most federal courts.
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islandmkl Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:17 AM
Response to Original message
4. what a lesson! that was very informative...something you don't always see @ DU...
myself, after your explanation of how this all works, like to envision some RW-crazy with a job at home doing close-captioning just being an a-hole and typing in Al-Queda and laughing their ass off!!


Maybe we should start recruiting closed-captioners and 'hack' the news...
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peacetalksforall Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:18 AM
Response to Original message
5. Thank you. I always promote DU because of the lawyers or the military
or the teachers or former CIA - who help us see both sides of something or protest something said and explain why. Now, this will go down as the most unique education we have received so far. Fascinating. Thanks again.
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robbedvoter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:20 AM
Response to Original message
6. I always have cc on - and sometimes the malapropisms are quite funny
Most of the time it's helpful - gives me authors of songs, poems and helps me when the sound is crappy. Not watching CNN, I missed on that big story. Although, according to GD_P it was the Mighty Clenis who done it.
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radfringe Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:28 AM
Response to Original message
8. OK...now
show us how we can program it so whenever bush is mentioned, instead of President Bush it types President Village Idiot...

:rofl:
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billyoc Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:31 AM
Response to Original message
9. What a fascninating machine! Thanks for posting that, I never understood how stenographers
were able to go so fast. I thought the machines did some sort of "Gregg's Shorthand" with those few keys.

Now I want a keyboard like that! :hi:
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Kajsa Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:35 AM
Response to Original message
10. Thank you, Magic Rat!

I had no idea of the placement of the keys, how few keys there are
and anything about stenography.

This is very informative.

It now makes sense how this mistake could have happened.

I completely reverse my previous opinion that this was intentional.
Clearly, it was not.

Thanks so much for the information.


:hi: :D
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wtmusic Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:35 AM
Response to Original message
11. Are you certain that CNN's CC is not automated? nt
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THUNDER HANDS Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:39 AM
Response to Reply #11
12. i can tell you why I'm certain it's not
how would an automated machine know when to end a sentence with a period or a question mark? How would it know when to differentiate between two speakers? How would it know when someone got cut off and someone else was speaking?

It wouldn't. Only a human being can do that.

If it was a machine, all the text would flow together and you'd get one long run-on sentence, with no differentiation between speakers.

That's why when you buy voice to text software, you have to train it to your voice. To do that for live tv would be impossible because of the number of different speakers there are.
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wtmusic Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:40 AM
Response to Reply #12
13. Makes sense, thanks. nt
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Bolo Boffin Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:47 AM
Response to Original message
14. There is also live voice writing, which uses voice recognition software
However, the error you're describing is most likely a steno error.

I'm a live voice writer myself. Steno is more expensive than voicewriting, because they can get up to 99% of content with 99% accuracy. We are expected to get 70% of content at 97% accuracy (although some of us are machines and do much better).

I don't think I've ever seen the software mistake "Hillary Clinton" for "Al Qaeda", but it's an easy thing with steno macros. I guarantee this: that steno writer changed one or the other macro immediately after the show was over. We HATE mistakes like this.
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Recursion Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 12:35 AM
Response to Reply #14
24. I've done some work on speech recognition software
It really gives you an appreciation of how complex our ears and brains are, to do that with so little conscious effort. It's a monstrous task.
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tandot Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:48 AM
Response to Original message
15. This is very interesting. Thanks for posting, Magic Rat!
K & R
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RubyDuby in GA Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:48 AM
Response to Original message
16. What a fantastic lesson!
I feel better for clicking on this thread and reading that. Totally cool insight!

Thanks!
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blondeatlast Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 11:50 AM
Response to Original message
17. Thank you--I hope more will see this. K&R nt
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flor de jasmim Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 12:05 PM
Response to Original message
18. There you go, taking all the fun out of conspiracy theories!
Seriously, thanks for the explanation--and wow, how complicated it is! I am in awe-- (my best typing speed was 120 wpm, and I thought THAT was fast!)
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StatGirl Donating Member (263 posts) Send PM | Profile | Ignore Thu Feb-21-08 01:22 PM
Response to Original message
19. Thanks for the explanation!
I suspected it was something that simple. A friend of mine attended court reporting school, and so I learned something about the machine and the automated software then.

I'm reminded of the Clarence Thomas hearings, when someone asked a former secretary "Did he use a dictaphone?", and it was transcribed as "Did he use a dick to phone?" http://www.netfunny.com/rhf/jokes/91q4/judge.html That may be apocryphal, though. :)

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THUNDER HANDS Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 03:52 PM
Response to Reply #19
21. HA!
I hadn't heard that one before. I have to post that on my nerdy court reporting message board.

:D
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slipslidingaway Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 01:34 PM
Response to Original message
20. Thank you for the explanation :) n/t
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Cherchez la Femme Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 05:16 PM
Response to Original message
22. Why would 'HK' stand for Hillary Clinton?
Clinton

*C* - linton. Or could a stenograph machine actually omit a letter of the english alphabet?


And why would "L-K" be Al Quada? ...no Q either??


Until that's explained, I see a big problem in this entire excuse.

Further, how can this system have been used in courts of law for so many years --where verbatim reporting of exact wording is an absolute necessity-- if it is so prone to misunderstandings and faulty translation?
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THUNDER HANDS Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Feb-21-08 06:28 PM
Response to Reply #22
23. well, to answer your questions....
H-K is a shortform. The H would be for Hillary, obviously. But the K would be for Clinton because there's no C on the right side of the keyboard. So all C-sounding words would be done with the K. Actually, a lot of steno is done phonetically.

And there's no Q on the right side of the keyboard either. Actually, Q itself is one of the hardest letters to type, because it involves holding two fingers in an awkward position. Again, Al Kada would just be easier to type.

The reason is because it just makes it easier to type, and when you're doing 250, 300, 350 words a minute, you take the easiest route to getting the words out.

As for why this system is used in courts, it's done because the reporter, after the trial is done for the day, goes back to his office, or goes home, and transcribes all his or her notes and fixes up the errors.

In order to even get into the court system, you have to be able to type 225 words a minute with 98% accuracy. You take a 5-minute test, which means you type 1125 words and you're only allowed to get 22 of them wrong.
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Cherchez la Femme Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 05:48 AM
Response to Reply #23
26. Thanks
Scary to think that any mistakes, even 2%, could be made reporting trial testimony :/
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Captain Angry Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 03:47 AM
Response to Original message
25. Worst job in the world?
Running the closed captioning on NHL play by play.

Wolski moves the puck up to Sakic, who passes to Svatos who puts a one timer into the glove of Khabibulin!

Etc.

:-)

(That was fascinating information though, I had always wondered about how it's done. Thanks for the insight!)
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mainegreen Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 08:12 AM
Response to Original message
27. Wow. This is one of the reasons I read DU.
You never know what you will learn.

Thank you for your post!
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madokie Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 08:23 AM
Response to Original message
28. thanks but its sounds too complicated for me to learn
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Dr. Strange Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 09:31 AM
Response to Original message
29. That was so freakin' cool!
I've always wanted to know what was on those steno machines!
Thanks!
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Yael Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 10:25 AM
Response to Original message
30. This was very interesting. Thanks!!
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spoony Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 10:31 AM
Response to Original message
31. That was great, thank you.
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satya Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Feb-22-08 11:11 AM
Response to Original message
32. Thanks for taking the time to post this -- very interesting and educational!
I tried to recommend this thread, but I guess I got here too late ...
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