Best Buy calls the cops on a customer for saying an item is overpriced

[Ichingcarpenter]

Best Buy called the cops on Alex because he told another shopper
that the Jawbone headset he was considering was poor quality and
marked up $30 from the manufacturer's price.

Alex went to Best Buy to purchase a new Bluetooth headset because
the Jawbone he recently purchased from Verizon wasn't cutting it.
While browsing the headsets, he struck up a conversation with another customer
who was checking out the Jawbone.

Alex told his fellow customer that he had been disappointed
in the quality of the Jawbone, and that Best Buy was charging $30
more than the manufacturer or Verizon. A sales associate overheard this
and told the manager, who asked Alex to leave the store, then threatened to call the police, then did.


http://consumerist.com/372959/best-buy-calls-cops-on-you-for-telling-fellow-customer-jawbone-headset-is-overpriced-sucks

[Oceansaway]

1. screw Best Buy....

i refuse to shop there or Walmart.....

[meegbear]

2. Did he have a receipt?

[Ichingcarpenter]

8. He didn't buy anything he was talking to another customer

Did you read it?

[meegbear]

9. That was a joke ...

The Lounge Lizards will get it.

[LanternWaste]

19. That was a thread worthy of the ages.

That was a thread worthy of the ages. I was called an 'authoritarian' and a 'disruptor'. :P

Well, GDP is like that every day, but it was still one of the funniest threads ever...

[MUAD_DIB]

3. Whatever became of the term "The customer is always right?"

[bbernardini]

4. Awesome.

I once had to contact the Attorney General Office in Illinois after DeepDiscountCD.com refused to refund my money for a defective CD (after several tries and frequent e-mail contacts). You'd be surprised (or maybe not) how quickly the matter was resolved after that. I got my money back AND a $25 coupon.

[BanzaiBonnie]

6. Not since the controllers took over

Ownership society doesn't just mean "you're on your own society", it means we have owners. Those who own, control.

[mondo joe]

5. Best Buy is evil, and sucky too. But if I were a business owner I would want the

right to kick anyone out as I chose (with the exception, of course, of illegal discrimination).

[supernova]

7. Just for saying a product "sucks?"

Sorry, but customer A telling customer B that product C isn't worth the cost (or even badmouthing said product) is not uncivil behavior.

[mondo joe]

13. It's not something I'd do - but I'd still want the right to decide who is in my

business same as I do who is in my house.

[marmar]

10. How does Best Buy suck?....Let me count the ways.

* Crappy customer service from people who never seem to "normally work in the department" that you're in.
* The employee standing century at the exit to verify that you're not a criminal on the way out the door.
* Two-hour long waits at the return counter after the holidays.
* Did I mention that the customer service is crappy?

One potential positive of the current economic upheaval is the demise of these soulless big box stores and a return to the local electronics store.

[supernova]

12. I haven't been in BB for about five years now

And I'm totally happy with that.

The people they hire who don't know diddly about electronics is really astonishing, even to an experienced amateur like me.

[SidDithers]

16. That poor employee, having to stand century at the door...

Sorry, couldn't resist :)

Sid

[Buzz Clik]

11. Here we go again...time to crank up the outrage.

[Vickers]

14. "asked Alex to leave the store"

I'm thinking there might be more to this story...

Not defending BB, but I've seen some crazy customers around here (Florida) recently.

[NeedleCast]

15. Not going to hole Best Buy Inc accountable

For the actions of one shift manager, not that I shop there a lot. Hopefully Best Buy corporate would have the sense to issue an apology if they were in the wrong.

[Johonny]

17. It's amazing

to me that the sales associate recognized two names of products in their store.

[Ichingcarpenter]

18. That was funny!!!! n/t