Southwest Airlines refunds tickets for family kicked off flight

[Beaverhausen]

In response to the several other threads on this topic, I offer this one, including a quote from another passenger on that flight.

http://www.ktka.com/news/2008/jul/08/southwest_airlines_refunds_tickets_family_kicked_f/

SNIP

However, Pat McElroy, a passenger on the flight, came to Southwest's defense and blames Slaughter and her children.

"Indeed it was the flight from hell . I never experienced anything like it in all my years of flying," she said.

McElroy says the children kept moving around when the seatbelt sign was on, going up and down the aisle and being disruptive.

"Shouting. Chaos. It wasn't just the kids out of control as much as the adults," McElroy said.

SNIP