Secrets of Talk Radio
The former news director of WTMJ reveals how talk show hosts like Charlie Sykes and Jeff Wagner work to get us angry.
by Dan Shelley
I first got into journalism because I thought I could make a difference.
I wrote for the school newspaper and did “news” reports on a radio station a friend and I started at my high school in Springfield, Mo. I got my first professional job at age 20, while still in college, at a local radio station’s news department. Three years later, I became a news director, and 12 years after that, in 1995, I was recruited to move to Milwaukee to become news director at WTMJ, one of the largest and most successful news/talk radio stations in America.
That was where my real education occurred.
I worked for three years as news director, and then, in 1998, gained the additional title of assistant program director, a role I held until leaving the station in July 2006. From that position, I worked closely with our talk show hosts and became intimately familiar with how they appeal to listeners and shape their vision of the world. Let me tell you some of the lessons I learned.
To begin with, talk show hosts such as Charlie Sykes – one of the best in the business – are popular and powerful because they appeal to a segment of the population that feels disenfranchised and even victimized by the media. These people believe the media are predominantly staffed by and consistently reflect the views of social liberals. This view is by now so long-held and deep-rooted, it has evolved into part of virtually every conservative’s DNA.
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