First off, some things are simply too important to be left to the vagaries of the alleged "free market." It has absolutely no place in a real health care system, such as the ones found in all truly civilized countries, where health care is a right and not a privilege. Remember that tired old saw about "...life, liberty and the pursuit?"
Health care is what happens when patients and health care professionals – doctors, nurses, technicians, researchers, epidemiologists, pathology lab staff and so on -- collaborate to, in the best case, successfully diagnose, treat, alleviate and/or eliminate a patient's medical problem(s).
Insurance is the protection money you're compelled to pay the leg-breaking racketeers in the middle to enable this transaction. This isn't a health care system. It's just another corporate shake down. Premiums are protection money paid to legalized extortion syndicates, who then allow you to keep most of your stuff – house, car, pre-Columbian art, stamp collections, et al -- if something serious (i.e., expensive and maybe requiring hospitalization) happens to you.
Look up "medical loss ratio" and realize that the additional 20 percent to 35 percent overhead goes to:
Outrageous exec compensation; shareholder return; obsessive paper pushing; outside investments in such things as real estate and hedge funds; motivational junkets to the Bahamas for execs and their girlfriends; salaries and perks for armies of actuaries and claims "adjusters" (whose real job is to "adjust" your claim down to zero via technicalities or, if they can't find any, just make shit up); and so much more... none of which has anything whatsoever to do with performing the job their corporations are chartered for: paying medical claims to health care providers for their subscribers.
That's their only job, and they manage to fuck it up, refuse to do it and pervert it until it's unrecognizable.
So you get crazy situations like this one, sent to me a couple of years ago when I had asked people to send me their own horror stories.
I was writing this article comparing Americans' experiences with the US medical extortion racket and contrasting them with the experiences of people seeking identical procedures and living in actual civilized countries. You can read the anecdotal results at the above linked article.
In order to get three simple blood tests performed this
week, I had to do the following yesterday:
1. Phone call to primary insurer to ensure coverage
2. Phone call to secondary out-of-state contractor to find approved lab
3. Phone call to doc's office to get procedure code--not known
4. Phone call to first (erroneously chosen) lab to get procedure codes
5. Phone call to secondary insurer to give procedure codes. Lab is
not approved even though the hospital it is attached to is approved
6. Phone call to approved labs to find out whether I need new
form--no answer at either facility
7. Series of six runaround voicemail messages at lab 1--after
reaching correct person, I get cut off
8. Series of four runaround voicemessages at lab 2--asked to be
called back and never am
9. Direct call to lab 2 to confirm procedure code--must have new form
from doc
10. Phone call to doc to get new forms--two voicemail messages
11. Phone call to lab 1--no new form required
All of this required two hours of my time. For one blood test. In all
I was transferred or left a voicemessage or had to listen to menu
options a total of 22 times. For one blood test.
And this is after the secondary insurer misinformed me that all the
facilities of an approved hospital are within the network. They are
not. Just because a lab is contained within a hospital, employs
hospital staff, and bills through the hospital does not mean that it
is part of that hospital.
As Christopher Murray, M.D., Ph.D., Director of WHO's Global Programme on Evidence for Health Policy said recently regarding a new version of the 2000 study that only ranked the top 50 countries
(the US was 37th again): "The position of the United States is one of the major surprises of the new rating system. Basically, you die earlier and spend more time disabled if you’re an American rather than a member of most other advanced countries." Swell. Sounds like the very apex of applied modern medical science.