DoD: 18,000 pay statements sent to wrong addresses

[unhappycamper]

18,000 pay statements sent to wrong addresses
By William H. McMichael - Staff writer
Posted : Thursday Jan 14, 2010 13:39:57 EST

Pay statements containing names and sensitive information about the finances of about 18,000 recipients of a special pay for disabled retirees were sent to wrong addressees last week, the Defense Finance and Accounting Service said Jan. 14.

The statements, a page of which contained information about annual increases in Concurrent Retirement and Disability Pay, mistakenly listed data including at least a portion of another recipient’s name, their bank or insurance company name, the amount of their allotment and the allotment type, DFAS spokesman Steve Burghardt said.

DFAS said there is “no indication” that any Social Security numbers, bank account numbers or phone numbers were listed on the erroneously mailed pages, which resulted from a production malfunction at the Defense Department’s Document Automation and Production Service, which printed the statements on behalf of DFAS.

DFAS is asking recipients of the misprinted statements, all of whom live in the Norfolk, Va., area, to destroy them and says corrected forms will be reissued.

The error occurred when the DAPS document duplicating system malfunctioned during the Dec. 28 printing of one file containing the statements, DFAS said. The malfunction was repaired, but upon restarting the print run, the data streams, containing information for the front and back of the statement forms, were no longer correctly synchronized.


Rest of article at: http://www.navytimes.com/news/2010/01/military_paystatement_errors_011410w/

[TexasObserver]

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