XM???

[peaches2003]

Does anyone who had no signal yesterday have one this morning? I don't. :mad:

[NMDemDist2]

seems they have a glitch

http://www.elitestv.com/pub/2007/May/EEN46526479d7f79.html

[shenmue]

1. One of their satellites is down.

I called tech support yesterday. They said they're working on it.

[Ian David]

3. So, it's not just MY radio then?

They're fixing it?

Sending a guy in a Space shuttle?

[mtnester]

2. Horrid signal yesterday - HORRID

have not checked it today. I thought my antenna had gone kaput..but came home and hubby said he had nearly no signal yesterday either.

Any news from XM out there on the problem (mid Ohio for us)

[HereSince1628]

4. This off google news...

Some XM Satellite Radio customers face outage
Tue May 22, 2007 1:32AM EDT
Technology News

Some XM Satellite Radio customers face outage
More Technology News... Email This Article | Print This Article | Reprints<-> Text <+> NEW YORK (Reuters) - A software glitch cut service to an unspecified number of XM Satellite Radio Holdings Inc.'s (XMSR.O: Quote, Profile, Research customers on Monday, the company said.

"Some customers are not receiving a signal," said Chance Patterson, XM's vice president of corporate affairs. "We don't know the exact number, but some."

The radio network has a total subscription base of more than 8 million. "We do expect to return to normal service levels this evening," Patterson said.

Washington, D.C.-based XM's program lineup includes Major League Baseball and talk show host Oprah Winfrey, as well as shock jock duo Opie & Anthony.

[mtnester]

5. "Some" customers?

sounds like "most" or "large numbers" of customers.

Sounds also like a major issue to me if they are downplaying it that much.

[Buzz Clik]

6. My signal cuts in and out.

I also have a Sirius receiver, and it's working just fine.

[pstans]

7. I have a bad signal here in Iowa

[Ecumenist]

8. I got am email from XM telling me that the signal was "degraded"

That they were working on it and it would be back up to snuff on Tuesday. It was breaking up ALOT!!!

[peaches2003]

9. XM Website says...

it should be fixed by early Tuesday morning. Well, it's not as far as north Atlanta is concerned.

[ET Awful]

10. I spoke with them this morning. They're not giving an estimate for when it'll be fixed.

BUT, they did say that if you call once it's back up, they'll credit your account for the downtime.

[hlthe2b]

12. You mean they'll credit you a few bucks service after hours

on hold with a polite yet very uninformed and very unhelpful woman spewing talking points in JAMAICA? Great.... Use all your cell minutes to do that...:shrug:


I'm betting someone files a class action suit to get all subscribers affected an automatic refund. I'm not proposing this be done. I don't even necessarily favor it... Just saying, I'd bet someone does.

[ET Awful]

13. Hmmm, the women I spoke to this morning picked up the phone after 10 minutes and sounded like

she was from Georgia (or the immediate vicinity judging by the accent).

[hlthe2b]

14. Not so yesterday... I'm guessing they had to call in the "reserves"

(offshore) to keep up with all the phone calls....

[hlthe2b]

11. NO... there is some informed speculation on the XM411 forum

I posted some of their stuff on the end of yesterday's thread.. Doesn't sound good, frankly.
http://www.democraticunderground.com/discuss/duboard.php?az=view_all&address=389x932880#936246

[hlthe2b]

15. MINE'S Back up.... at least at work 8:30 AM MT

It wasn't in Denver when I left this morning.... THank heavens.. I've come to rely on it.

[peaches2003]

16. Crossing my fingers, but

mine seems to be back also, at least for now I have a signal and steady sound. Noon EDT.