Schumer seeks lost luggage refunds

[The Straight Story]

Schumer seeks lost luggage refunds

United States Senator Charles E. Schumer proposed new legislation earlier this week that would prevent airline customers from being charged unfair baggage fees.

With the new legislation, airline companies would be required to reimburse customers if their luggage did not arrive at their destination in a timely fashion.

The price to bring luggage on a trip used to be included in the price of a plane ticket. Now most airlines are charging customers who bring extra luggage and for luggage that is over the weight limit.



Along with excessive fees, the airlines have also been known to not put the luggage on the same flight as its owner, therefore creating stress and inconvenience for the customer, according to Schumer. In those cases, airlines are not required to refund the customers once the bag is eventually returned.

http://www.queenscourier.com/articles/2011/07/19/news/top_stories/doc4e25ba9e9ac11196240172.txt