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Re: the crash of BOA.com due to complaints and exodus

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NightWatcher Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:33 PM
Original message
Re: the crash of BOA.com due to complaints and exodus
Edited on Fri Sep-30-11 04:50 PM by NightWatcher
Thanks,
I needed a swift kick in the ass to make sure I finished transferring my few coins over to my NavyFed CU account. My direct deposit will be finalized Monday when the cubical critters return to the office.

Is there a place we can send shredded BOA debit cards? Else, I'll send it to the BOA HQ with my Dear John letter (it's not me, it's you)


(on edit): I hear that the problems didn't come from DOS attacks, but a mass stampede away from BOA. Either way, thanks for the motivation.

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Aerows Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:35 PM
Response to Original message
1. Nobody hacked BoA
Edited on Fri Sep-30-11 04:36 PM by Aerows
BoA is incompetent and their IT department is in India, which makes those of us in the US working for other financial institutions work overtime trying to deal with it.

They are having a mass exodus over the $5 debit card fees, and are reaping what they have sowed. Sorry you are one of their customers. I suggest you rectify that.
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NightWatcher Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:41 PM
Response to Reply #1
3. This is all from customer complaints and departures?
Wow, cool. It's even killed the iPhone mobile app today
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Aerows Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:43 PM
Response to Reply #3
4. You can't imagine how awful it has been for US IT workers
at other financial institutions.
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yardwork Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:44 PM
Response to Reply #1
5. Reccing this response!
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Aerows Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 05:25 PM
Response to Reply #5
10. Thanks :)
I appreciate your support of facts on the ground, because it has been an awful day to be someone associated with BoA - Particularly the people that aren't even customers.
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DURHAM D Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 05:44 PM
Response to Reply #1
13. I love DU.
I was just trying to access my BOA online accounts - no go. So I thought, I will just trot on over to DU and see what the problem is. I was a little worried given that it is bank-bust Friday.

Thanks for your post explaining where the traffic came from and why.
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dixiegrrrrl Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 06:20 PM
Response to Reply #1
15. You are sure that is the reason?
Because if it is , I get to do my happy dance!!!!!
:bounce: :bounce: :bounce:

It means, among other things, that there are people who ARE taking direct action!
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Harmony Blue Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:39 PM
Response to Original message
2. It is BoA' s fault that they were not prepared for the
mass stampede of customers to get out of dodge.



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ProudToBeBlueInRhody Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 05:48 PM
Response to Reply #2
14. Idiots thought the customers would thank them
They are fucking delusional as well as greedy.
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Aerows Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:56 PM
Response to Original message
6. Didn't mean to be so blunt in my reply
But it's true. BoA would love for the story to be that someone hacked them at this point.
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NightWatcher Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 05:01 PM
Response to Reply #6
8. No worries. Thanks for letting me know
I'm glad it's from everyone jumping ship or calling to complain or whatever it is. They need the well deserved bad press today.

Maybe it'll light a fire under more people's ass to finally take their money out.
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sarcasmo Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 04:59 PM
Response to Original message
7. It would be nice to see their stock price fall even further on Monday.
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Aerows Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 05:03 PM
Response to Reply #7
9. I'd put it at "sell" at this point n/t
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sarcasmo Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 05:26 PM
Response to Reply #9
11. Is there a dump option, or just buy and sell? :) .
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Aerows Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-30-11 05:29 PM
Response to Reply #11
12. Plummet is probably the reality.
You can make money off both sides, I'm sure, but plummet is the speculation.
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