Democratic Underground Latest Greatest Lobby Journals Search Options Help Login
Google

BofA customers defecting, poll shows

Printer-friendly format Printer-friendly format
Printer-friendly format Email this thread to a friend
Printer-friendly format Bookmark this thread
This topic is archived.
Home » Discuss » General Discussion Donate to DU
 
Gidney N Cloyd Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-05-11 07:32 PM
Original message
BofA customers defecting, poll shows
http://www.dailyherald.com/article/20111105/business/711059965/

NEW YORK Bank of America retail customers are the least satisfied among clients of the biggest U.S. lenders and the most likely to defect to competitors, according to a Harris Interactive poll.

Nine percent of people with Bank of America accounts were not at all likely to continue to use the Charlotte, N.C.-based lender, the survey shows. That is triple the rate of JPMorgan Chase customers and 50 percent more than Wells Fargo.
Advertisement

snip

The results highlight challenges that lenders, especially Bank of America, face in retaining customers. Ten percent of the firms clients surveyed were not at all satisfied, compared with 2 percent for JPMorgan and 7 percent for Wells Fargo. When asked how lenders are valuing you as a customer, 42 percent rated Bank of America as fair or poor, compared with 30 percent for both JPMorgan and Wells Fargo.

snip

Not-for-profit credit unions, which are owned by members, had the best scores in the Harris survey, with no respondents saying they were highly dissatisfied. More than 70 percent of credit union users were highly satisfied, compared with 27 percent for Bank of America, 31 percent for JPMorgan and 34 percent for Wells Fargo.
Printer Friendly | Permalink |  | Top
quinnox Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-05-11 07:36 PM
Response to Original message
1. Bank of America's new slogan, "Yes we suck, and we are proud of it!"
Printer Friendly | Permalink |  | Top
 
Gidney N Cloyd Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-05-11 07:47 PM
Response to Original message
2. I should add-- I was really happy with Lasalle Bank before BoA bought them...
...the service has been about the same but the nonsense with the fees has been ticking me off. That and spinning my mortgage off to another big bank.
Printer Friendly | Permalink |  | Top
 
Turbineguy Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-05-11 07:49 PM
Response to Original message
3. I had been with Bof A since 1969
but left when they got bought out by Nations Bank.

The BofA at one time really was "the Bank of America". It was a big name and they tried to live up to it.

It was a pleasure then to tell people where I banked. Banking with them then, established you as a person of substance and discrimination (in the good sense).
Printer Friendly | Permalink |  | Top
 
fascisthunter Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-05-11 07:52 PM
Response to Original message
4. some say it isn't much... well then, no harm done
Edited on Sat Nov-05-11 07:55 PM by fascisthunter
:evilgrin:

Who bailed you out... oh, we the people did. We actually should own your ass.
Printer Friendly | Permalink |  | Top
 
eridani Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-05-11 07:56 PM
Response to Reply #4
5. AFAIK, BofA actually started out as a bank for little people
My how things change.
Printer Friendly | Permalink |  | Top
 
WillParkinson Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Nov-05-11 08:19 PM
Response to Reply #5
6. It's still a bank for little people...
The look down on you from their ivory towers and say, 'my, look at all the little people'.
Printer Friendly | Permalink |  | Top
 
DU AdBot (1000+ posts) Click to send private message to this author Click to view 
this author's profile Click to add 
this author to your buddy list Click to add 
this author to your Ignore list Thu Aug 05th 2021, 05:14 PM
Response to Original message
Advertisements [?]
 Top

Home » Discuss » General Discussion Donate to DU

Powered by DCForum+ Version 1.1 Copyright 1997-2002 DCScripts.com
Software has been extensively modified by the DU administrators


Important Notices: By participating on this discussion board, visitors agree to abide by the rules outlined on our Rules page. Messages posted on the Democratic Underground Discussion Forums are the opinions of the individuals who post them, and do not necessarily represent the opinions of Democratic Underground, LLC.

Home  |  Discussion Forums  |  Journals |  Store  |  Donate

About DU  |  Contact Us  |  Privacy Policy

Got a message for Democratic Underground? Click here to send us a message.

© 2001 - 2011 Democratic Underground, LLC