http://www.stripes.com/polopoly_fs/1.138800.1301077761!/image/424357942.jpg_gen/derivatives/landscape_240/424357942.jpgFrom left, Josh Tuscher, Alex Horton, Brandon Friedman and Kate Hoit are the core of the team trying to reshape how the Department of Veterans Affairs communicates over the Internet.VA enlists harsh critics as it belatedly embraces the WebBy Bill Murphy Jr.
Stars and Stripes
Published: March 24, 2011
Over time, his (Alex Horton's) audience grew, drawn by his especially literate and personal descriptions. After leaving the Army, he kept writing, in between community college classes and a part-time job wrangling grocery carts at Costco. So, when the government erroneously stalled his GI Bill benefits in 2009, and after officials struck him as indifferent, Horton did what seemed natural. He published a pair of thousand-word Internet rants about the Department of Veteran Affairs.
unhappycamper comment: I bumped into Alex's blog a few years ago --> http://armyofdude.blogspot.com/