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Verizon Wireless wanted to charge me $3.00 to pay my bill with cash.

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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:25 PM
Original message
Verizon Wireless wanted to charge me $3.00 to pay my bill with cash.
I usually pay my bill online, but decided to stop in one of their stores to pay my bill down. They said they only take cash. I said fine. Then they told me there would be a $3.00 "convenience fee". I laughed at them and walked out of the store.

This visit was one of my better ones. Usually, for one reason or another, I storm out cussing them out and flipping the bird. The stores are damn near useless, other than to sell you a phone. After that, they're done with your sorry ass.

Fucking greedy assholes! :eyes:
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Drale Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:28 PM
Response to Original message
1. The Verizon store near us is really helpful
it was the AT&T people that used to do that to me. Those people are idiots and it always seemed like bad customer service was a qualification for employment.
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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:33 PM
Response to Reply #1
5. Yeah, I've been on AT&T and Sprint at various times.
They all suck, but Verizon has the best coverage where I am, so I stay with them.
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KansDem Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:28 PM
Response to Original message
2. "...for one reason or another, I storm out cussing them out and flipping the bird."
Well, consider the $3.00 to be a "bird-flipping fee." ;)
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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:39 PM
Response to Reply #2
6. Heh!
I think I'm 86'd from one of the local stores. I had a beef with the salesman (also the manager) who claimed a 150' range for the MiFi2000 wireless hot spot thingie when he sold it to me. The thing is lucky to do 60', so I got in his shit about it, and he insisted that he was correct. I told him I have a 100 foot tape measure and my netbook in my truck...let's check it out. He refused, of course, and I went off on him. :smoke:
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sarcasmo Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:42 PM
Response to Reply #6
8. Don't feel bad I am barred from Home Depot. One of their big red carts went flying into our
Edited on Tue Mar-29-11 05:42 PM by sarcasmo
car a day after we had it back from the body shop and the manager claimed it was an "act of god" . Being Atheist the "act of god " excuse almost got me arrested.
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Turbineguy Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:29 PM
Response to Original message
3. That way they can
charge some other shmuck $3.00 to make change.
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Hannah Bell Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:29 PM
Response to Original message
4. a fee to pay cash. ridiculous. there's already fees to pay with credit or checks.
everyone is being channeled into online payment directly from bank accounts. which i believe essentially means no privacy.

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Clovis Sangrail Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:45 PM
Response to Reply #4
9. isn't a fee to pay with cash illegal?
I could easily see a 'convenience fee' for using the store rather than mailing it in - but isn't cash legal tender for "all debts public and private" ?
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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:50 PM
Response to Reply #9
10. Fucked if I know.
I've got 3 cell phones and a wireless hot spot device on my account, so they get a good chunk of change from me every month. I couldn't believe they wanted to try to squeeze another 3 bucks out of me. :wtf:
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Sherman A1 Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:20 PM
Response to Reply #9
18. Precisely
I believe that you have hit the nail on the head.
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formercia Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:23 PM
Response to Reply #4
20. That's the plan
That way, the boys can track your every move. Everything you purchase or search the Net for, will be entered into their vast 'Terrorist' database and the computer will analyze your movements and determine if you pose a risk to 'Society'. Once you are flagged, the agents of the 'System' will monitor you and step on your neck if you so much as sneeze. Every currency transaction will be compared with your declared income to ferret out possible sources of illicit or barter revenue.

Making everyone go to electronic transaction just makes their job so much easier.
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liberal N proud Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:40 PM
Response to Original message
7. Take in 300 pennies and watch the balk
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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:51 PM
Response to Reply #7
11. No way.
I'm hoarding those for the copper value.
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Tesha Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:21 PM
Response to Reply #11
19. (Nowadays, pennies are only copper-plated zinc.) (NT)
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Ilsa Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:02 PM
Response to Reply #7
15. Hell, pay the entire bill in nickels and pennies if that's how they're gonna be. nt
Edited on Tue Mar-29-11 06:04 PM by Ilsa
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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:05 PM
Response to Reply #15
16. That's tempting actually.
That would be pretty funny.
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lbrtbell Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:35 PM
Response to Reply #7
21. DO IT!!!
When you put them on the counter, be sure to spill some of them on the employee, so s/he has to pick them up! :rofl:
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LiberalEsto Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 05:53 PM
Response to Original message
12. Car rental companies don't take cash either
Waaaaay back in the early 1970s, I handled Avis car rentals at a small regional airport. Their policy was "Credit cards only. No cash."

One day one of the wealthiest guys in town wanted to rent a car from us, cash. We told him sorry, can't do it. He even had me call our manager, who was at another office, and was told the same thing. He couldn't believe it, because just about everybody kowtowed to him, and he stubbornly refused to get a credit card. He stomped off to the Hertz guys down the hall and was told the same thing. Millionaire versus corporation. Corporation wins.

That was my first encounter with corporate bullshit.
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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:01 PM
Response to Reply #12
14. Oh yeah, I ran into that plenty of times.
I'm 64, and I've never had a credit card, and never will. I remember having to resort to those "Rent a Wreck" places to rent cars.
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lbrtbell Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:38 PM
Response to Reply #12
22. Some won't take debit cards, either
I don't have or want credit cards, but Thrifty got all pissy about it. So I went to another rental company, and got better service, anyway.
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WinkyDink Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:40 PM
Response to Reply #12
23. "Not taking cash" is not the OP's story; it was essentially BEING TAXED for paying cash.
Edited on Tue Mar-29-11 06:40 PM by WinkyDink
I would not have left without pursuing this WAAAY far.
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lynne Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 10:07 PM
Response to Reply #23
26. It's actually a service fee. The store is not set up to take cash payments -
- as everything is done electronically. They don't keep change - don't take daily deposits to the corner bank - cash payments are more difficult to track in the event of a question or problem, etc. So they charge a service fee to discourage cash payments and to offset the extra time/expense for them to process cash payments.

Place I used to work for did the same thing. As cash payments incur a financial cost to the business to process them, they can legally charge a service fee to accept them. I don't like it but I understand it.
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Webster Green Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 10:55 PM
Response to Reply #26
27. This store said they only take cash.
Cash was the only option.

Weird.
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Clovis Sangrail Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:00 PM
Response to Original message
13. I hate Verizon
I had Verizon for years.
They had good prices, great coverage, and were the most infuriating company I ever dealt with.
I finally left because I was willing to pay more to somebody else to *not have to call up twice a year to dispute some outrageous overcharge.

Now that T-Mobile is being gobbled up by AT&T I'm going to have to look at changing to something else again.
My wife has Verizon and the fact that she's pretty much always got signal is pulling me back towards them.
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elocs Donating Member (1000+ posts) Send PM | Profile | Ignore Tue Mar-29-11 06:08 PM
Response to Original message
17. I noticed that last week when I was in Verizon. The DMV here in WI charges a counter fee
for the pleasure of their company in order to encourage people to do things online.
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LupinSansei72 Donating Member (26 posts) Send PM | Profile | Ignore Tue Mar-29-11 07:28 PM
Response to Original message
24. i hate Verizon..
I used to be a happy FiOS customer, until Verizon told me that they never received the money I gave them as part of a monthly plan from my checking account--and I have the actual cashed check to prove it! "Sorry Lupin, we can't find anything in our system about your supposed payment, so we cut off your service..how about you pasy us some more?" FUCK NO, I told them to cancel my FiOS altogether and went to the local cable company.

Now some collection agency said THEY had made the payment arrangement, yet Verizon has no record of them doing so, and the agency has not sent me anyhting in writing. I'm not paying them jack shit until they ca get this mess sorted :grr:
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rg302200 Donating Member (495 posts) Send PM | Profile | Ignore Tue Mar-29-11 09:42 PM
Response to Original message
25. That sounds like an agent store and not
a corporate Verizon store...same thing happened to me. I went into the store down from my house, because much like you, I usually pay online but this time I just thought I would stop in. They wanted to charge me 5 bucks. I got upset, left and drove across town to another Verizon store and asked them if they would charge me. They said no and informed me that "agent" stores (think franchise) may charge you to pay your bill in cash but corporate stores never will. So now I only go to corporate Verizon stores.
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