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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsTrump administration wants to allow debt collectors to call 7 times a week and text, email...
https://www.washingtonpost.com/business/2019/05/07/trump-administration-wants-allow-debt-collectors-call-times-week-text-email-much-they-want/
The Consumer Financial Protection Bureau on Tuesday proposed allowing debt collectors to call consumers seven times in a week as part of the first major update to industry rules in more than 40 years.
Under the proposal, after debt collectors talk to the consumer once, they would not be allowed to call again for another week.
The $11.5 billion debt-collection industry, which has been anxiously awaiting the rules, is likely to balk at the cap. Industry officials have argued there is no evidence such limits would be helpful.
The proposal also clears the way for debt collectors to contact consumers through text and email, which the industry has been clamoring for. That technology was not contemplated under the Fair Debt Collection Practices Act in 1977, but some consumers and debt collectors prefer the ease of responding to an email on their own time to answering the phone, a senior CFPB official said.
There is no limit on how many times a debt collector can contact someone by text or email, though the consumers could tell them to stop.
exboyfil
(17,862 posts)I have a limited number of texts in my plan. I don't have any debts to collect, but I dealt with these vultures when I took over my grandma's financial affairs. She had no assets, and she was under Medicaid in a Nursing Home. I sent them all letters when I first took over instructing them to cancel all credit cards and that my grandmother had no assets to pursue. Active collection calls came to my home even though she wasn't a resident for at least four years after I sent the letters. I even had to appear twice representing her in pre-trial arbitration. The arbiter was disgusted when I explained to the collection agency, after being told multiple times already, that it was a dry hole. Go ahead and sue.
I would not have been a happy camper if they ever got my cell phone number.
ooky
(8,922 posts)Because I use "Do not Disturb." And email is ignorable.
bitterross
(4,066 posts)When I got my new phone I didn't set up VM because of the current robo-calls. InBox rules in e-mail that auto-delete are easy.
CatMor
(6,212 posts)they should turn it over to debt collectors so they can call him 7 times a week and text and email him all day long.