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left-of-center2012

(34,195 posts)
Wed Aug 7, 2019, 10:53 AM Aug 2019

FedEx severs ties with Amazon

FedEx is severing ties with Amazon as the online retailer builds out its own delivery fleet and becomes more of a threat.

The announcement Wednesday that FedEx would no longer make ground deliveries for Amazon comes two months after the delivery company said it was terminating its air delivery contract with Amazon.

Amazon.com Inc. is building up its own fleet of air and ground transportation to have more control of how its packages are delivered and cut its reliance on FedEx, UPS and the U.S. Postal Service. The Seattle-based company has been leasing jets, building several package-sorting hubs at airports and has launched a program that lets contractors start businesses delivering packages in vans stamped with the Amazon logo.

Last month, FedEx warned for the first time in a government filing that Amazon’s fledging delivery business could hurt its revenue and “negatively impact our financial condition and results of operations.”

https://www.apnews.com/2df90ffac24c442189d5fd9f1c83d470

109 replies = new reply since forum marked as read
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FedEx severs ties with Amazon (Original Post) left-of-center2012 Aug 2019 OP
Wow. Seems preemptive to me underpants Aug 2019 #1
Too late. Blue_true Aug 2019 #68
Living in a rural area has its problems randr Aug 2019 #88
I only use Amazon for personal items. Blue_true Aug 2019 #89
It's been obviouse for quite a while that Amazon is looking to take over Merlot Aug 2019 #2
Amazon may take out FedEx and UPS, but it needs the USPS still Blue_true Aug 2019 #71
Yes, I've noticed my Amazon Prime deliveries are by regular folks in their personal cars. SunSeeker Aug 2019 #3
My brother-in-law is a USPS carrier marked50 Aug 2019 #12
I've had 2 mail carriers tell me their Amazon contract help save the postal service. elocs Aug 2019 #44
I can't recall if my BIL told me that the contractors used USPS vehicles or not. marked50 Aug 2019 #54
It very likely has saved the USPS sir pball Aug 2019 #64
Message auto-removed Name removed Aug 2019 #40
Returns to UPS True Blue American Aug 2019 #65
was that in the seattle area? samnsara Aug 2019 #79
Uh oh, Amazon is becoming self aware! Initech Aug 2019 #4
Basically... ConnorMarc Aug 2019 #95
I can't remember the last time FedEx delivered me an Amazon package. Dr Hobbitstein Aug 2019 #5
I got one yesterday! nolabear Aug 2019 #13
FedEx delivers all the electronic small parts I order out of Taiwan. Dr Hobbitstein Aug 2019 #28
Maybe large size too. Mine was a rolled up rug. nolabear Aug 2019 #32
Me neither... ConnorMarc Aug 2019 #96
Wasn't FedEx doing that "smartpost" crap where they'd deliver something to your local post office... NightWatcher Aug 2019 #6
Yes! obamanut2012 Aug 2019 #17
Both FedEx and UPS use the Postal Service moose65 Aug 2019 #35
That's what I think, too DeminPennswoods Aug 2019 #47
Yes. FedEx and UPS lobbied to destroy the USPS so they could not compete for 1st Class Express. TheBlackAdder Aug 2019 #77
Yep. I have had stuff sent "Smart Post" from another retailer. GoCubsGo Aug 2019 #48
Amazon delivery people don't bother to ring the bell lettucebe Aug 2019 #7
they are some winners 912gdm Aug 2019 #8
UPS won't deliver to your porch ... GeorgeGist Aug 2019 #11
ups does in fact 912gdm Aug 2019 #15
USPS doesn't deliver to my door. The post office is as close as they come. Kaleva Aug 2019 #24
An exceptional situation. guillaumeb Aug 2019 #33
I had home mail delivery to the place where I used to live just 2 miles away from my current home Kaleva Aug 2019 #39
General Delivery is the rare exception. guillaumeb Aug 2019 #41
Where do you live? moose65 Aug 2019 #34
Upper Michigan Kaleva Aug 2019 #38
I could never live in a location SoCalNative Aug 2019 #45
I live rural and UPS and Fed Ex deliver everyone's packages to the local hardware store womanofthehills Aug 2019 #107
UPS delivers to my door n/t left-of-center2012 Aug 2019 #19
UPS always delivers to my front porch, phylny Aug 2019 #22
UPS and USPS has always delivered to my porch INdemo Aug 2019 #29
Same here. True Blue American Aug 2019 #66
I have gotten two packages from Amazon delivery, both were delivered to my door. Blue_true Aug 2019 #74
I live so far into the Country INdemo Aug 2019 #106
Have you gotten indoor plumbing yet? Blue_true Aug 2019 #108
Yes, they do DeminPennswoods Aug 2019 #49
I agree they should knock or ring OriginalGeek Aug 2019 #10
Neither do FedEx and UPS delivery people. Kaleva Aug 2019 #14
well, I don't feel sorry for FedEx because they drive so fast demigoddess Aug 2019 #23
Message auto-removed Name removed Aug 2019 #42
They don't need to FBaggins Aug 2019 #51
They will get better. My money is on Amazon. nt Blue_true Aug 2019 #72
Set text notifications for delivery Blue_Adept Aug 2019 #101
Amazon ordered 20,000 delivery vans... cynatnite Aug 2019 #9
Amazon will likely turn delivery into a profit center. Blue_true Aug 2019 #75
They largely use private contractors in DFW JCMach1 Aug 2019 #86
Amazon is notorious for nasty contracts with shippers Amishman Aug 2019 #16
The shippers were probably going down anyways if they were so desperate to get into bad contracts. Kaleva Aug 2019 #21
The example I know revolves around long term, fixed price, and penalties for refusing loads Amishman Aug 2019 #46
It looks like it's much more then Amazon that is causing trucking companies to fold Kaleva Aug 2019 #59
My guess is the CEO is a rightwinger trying to make California look bad. Blue_true Aug 2019 #76
Maybe but I was addressing the fact that it isn't Amazon itself causing all these trucking failures Kaleva Aug 2019 #80
I'm a regular Amazon Prime customer FakeNoose Aug 2019 #18
Solved a bunch of problems for me...I am 2 weeks post surgery.. HipChick Aug 2019 #20
same here, medical things, grocery items the stores won't demigoddess Aug 2019 #25
Right, this has been my problem FakeNoose Aug 2019 #52
We order a lot from Amazon. EllieBC Aug 2019 #27
And with all the mass shootings, it's safer to order from home. n/t zackymilly Aug 2019 #31
I worry far more about the idiots who have no business behind the wheel of a motor vehicle. GoCubsGo Aug 2019 #50
Yes I completely agree FakeNoose Aug 2019 #53
Yes they are. Their order platform performs flawlessly. Blue_true Aug 2019 #78
Same here! And the last 3 problem deliveries were all FedEx Hortensis Aug 2019 #30
Oh my, no wonder Amazon is done with them FakeNoose Aug 2019 #55
Don't hate you, but... moose65 Aug 2019 #37
Neither do I, my friend FakeNoose Aug 2019 #57
I believe that you are overstating things. Blue_true Aug 2019 #81
That ship sailed already... but yeah its Amazon and Alibaba... Walmart will slowly melt JCMach1 Aug 2019 #85
Even if you expected US Postal Service delivery, it could be FedEx csziggy Aug 2019 #56
That happened for a reason FakeNoose Aug 2019 #58
Oh, I realized that, but the vendor's website gave no clue as to delivery method csziggy Aug 2019 #60
Perhaps a trusted friend or neighbor could accept it for you? FakeNoose Aug 2019 #61
I have no one near to ask to do that for me csziggy Aug 2019 #63
Is amazon opening a 3rd-party delivery service cojoel Aug 2019 #26
Fedex delivery sucked duforsure Aug 2019 #36
agreed ! n/t left-of-center2012 Aug 2019 #43
As long as Wilson the volleyball gets delivered rictofen Aug 2019 #62
LOL left-of-center2012 Aug 2019 #67
Since Amazon stopped using USPS, Amazon parcels left in mailbox will be removed and... SaveOurDemocracy Aug 2019 #69
I received an Amazon package today in my mailbox shipped by the USPS. zackymilly Aug 2019 #70
I,too, have Amazon Prime. When I tracked my order, there was a picture... SaveOurDemocracy Aug 2019 #73
sounds like a non-USPS worker put it in the mailbox Hermit-The-Prog Aug 2019 #100
Amazon still uses the USPS to do some deliveries. Blue_true Aug 2019 #82
I get Amazon stuff from USPS all the time. Codeine Aug 2019 #91
No more returns through UPS store for free- Most areas will now require returns through Kohl's JCMach1 Aug 2019 #83
Some sellers will pay return postage left-of-center2012 Aug 2019 #87
Prime Members still get FREE but only through Kohls JCMach1 Aug 2019 #98
Regarding posts about Amazon parcels in your mailbox left-of-center2012 Aug 2019 #84
I avoid doing business with Amazon and will buy from alternate suppliers at all costs. democratisphere Aug 2019 #90
I check Amazon for reviews of items ... left-of-center2012 Aug 2019 #93
Have also done the same. democratisphere Aug 2019 #94
I'm 73 left-of-center2012 Aug 2019 #97
It is about the privacy of which there is none. democratisphere Aug 2019 #99
Amazon is a bully monopoly like Microsoft. radius777 Aug 2019 #92
Yes. Dangerous empedocles Aug 2019 #102
I check Amazon for reviews left-of-center2012 Aug 2019 #103
LOL and you can do that on their site.... Historic NY Aug 2019 #105
FedEx please... Historic NY Aug 2019 #104
Well, it appears FedEx lost my package that was EllieBC Aug 2019 #109

Blue_true

(31,261 posts)
68. Too late.
Wed Aug 7, 2019, 08:27 PM
Aug 2019

Amazon has reached the point where it can sustain it's own delivery fleet. My guess is Amazon will do business with the post office for a long time, but only for the hard to reach deliveries, those are simpler for the post office to do for a fee.

FedEx does not have a choice, but they will likely lose that battle if Amazon decides to encroach on non Amazon deliveries.

If you have ever used both Amazon's and WalMart's online platforms, you would know that Amazon's is much more user friendly. FedEx doesn't have a choice now but to bet on WalMart online, I feel that is a bad bet though.

randr

(12,418 posts)
88. Living in a rural area has its problems
Wed Aug 7, 2019, 10:00 PM
Aug 2019

I had no problem w next day or second day deliveries w FedEx. They delivered to me in late afternoon w packages that arrived before noon made it to me
Local US postal service delays packages to the following day. So far none of my recent next day or second day orders have been on time.
I will be bringing this to Amazon soon. I have been a Prime member since the inception and rely on timely deliveries for construction work schedules. I will be seeking alt sources that will honor delivery promises.

Blue_true

(31,261 posts)
89. I only use Amazon for personal items.
Wed Aug 7, 2019, 10:07 PM
Aug 2019

My business shipping is handled a whole other way.

For my personal stuff, I never pay for next or second day because I don't need it that quick. But if you have a business, I see your issue.

Merlot

(9,696 posts)
2. It's been obviouse for quite a while that Amazon is looking to take over
Wed Aug 7, 2019, 10:57 AM
Aug 2019

delivery, and that would also mean taking down both FedEx and the USPS.

Blue_true

(31,261 posts)
71. Amazon may take out FedEx and UPS, but it needs the USPS still
Wed Aug 7, 2019, 08:43 PM
Aug 2019

and will for a long time. There are simply some deliveries that only the USPS has the infrastructure to do, deliveries to low population or rural places. Right now, UPS and FedEx depot off the difficult to delivery packages to the USPS and the USPS deliver them from that point.

My guess? Amazon will realize that delivering it's own products to customers for a fee will ultimately be pretty profitable if Amazon undercut the UPS and FedEx price options. It will begin to treat delivery of it's own products as a profit center in it's own right and won't bother taking non Amazon deliveries from UPS and FedEx.

SunSeeker

(51,787 posts)
3. Yes, I've noticed my Amazon Prime deliveries are by regular folks in their personal cars.
Wed Aug 7, 2019, 10:58 AM
Aug 2019

They appear to be the type of folks just scraping by off the gig economy without benefits, often with an Uber and/or Lyft sticker on their rear window as well.

marked50

(1,373 posts)
12. My brother-in-law is a USPS carrier
Wed Aug 7, 2019, 11:36 AM
Aug 2019

and he told me that USPS is doing weekend deliveries-like for Amazon, but they only use private contractors for that service- not regular USPS people. It's just another step in getting rid of our USPS and privatizing it all.

elocs

(22,633 posts)
44. I've had 2 mail carriers tell me their Amazon contract help save the postal service.
Wed Aug 7, 2019, 01:39 PM
Aug 2019

I've seen Amazon Sunday deliveries and they've all been made by the USPS in their vehicles.

marked50

(1,373 posts)
54. I can't recall if my BIL told me that the contractors used USPS vehicles or not.
Wed Aug 7, 2019, 03:29 PM
Aug 2019

He was clear that the weekend workers were contracted out. He made no direct comments on if this arrangement helped or hurt the regular USPS people or organization.

sir pball

(4,766 posts)
64. It very likely has saved the USPS
Wed Aug 7, 2019, 04:23 PM
Aug 2019

I'd guess half of the postal deliveries to my building are Amazon. It is a crappy deal for the USPS, but it's also keeping them afloat.

Then again, mail delivery is one of the very few true Constitutional duties of the government: https://en.wikipedia.org/wiki/Postal_Clause

Response to SunSeeker (Reply #3)

True Blue American

(17,995 posts)
65. Returns to UPS
Wed Aug 7, 2019, 05:55 PM
Aug 2019

All you need is the bar code. They package it for you, send it back.

But I am finding many stores deliver right to your door.

 

Dr Hobbitstein

(6,568 posts)
28. FedEx delivers all the electronic small parts I order out of Taiwan.
Wed Aug 7, 2019, 12:14 PM
Aug 2019

But not Amazon. Probably has something to do with the region.

 

ConnorMarc

(653 posts)
96. Me neither...
Wed Aug 7, 2019, 10:32 PM
Aug 2019

And I order from Amazon quite regularly.

They're going to be the world's number 1 company pretty soon.

Between them and Google, oh and AliExpress.

NightWatcher

(39,343 posts)
6. Wasn't FedEx doing that "smartpost" crap where they'd deliver something to your local post office...
Wed Aug 7, 2019, 11:00 AM
Aug 2019

then you'd have to wait several more days to have it show up at your house?

Amazon and UPS beat that idea to death. Amazon ships shit in a day or two. If you live near a distribution center sometimes you can get same day delivery.

FedEx was losing and "decided" to walk away.

moose65

(3,169 posts)
35. Both FedEx and UPS use the Postal Service
Wed Aug 7, 2019, 12:51 PM
Aug 2019

There are some addresses in the US where it just isn't profitable for them to deliver. For those, the Postal Service delivers the packages. It would probably be much cheaper if the sender just used the post office to begin with!

DeminPennswoods

(15,294 posts)
47. That's what I think, too
Wed Aug 7, 2019, 02:15 PM
Aug 2019

Based on the level of service customers pay for, packages sent via UPS/FedEx sit around and don't move until a couple days before they are supposed to arrive. This doesn't happen with USPS, you mail a package, it's sent on its way to its destination right away.

TheBlackAdder

(28,244 posts)
77. Yes. FedEx and UPS lobbied to destroy the USPS so they could not compete for 1st Class Express.
Wed Aug 7, 2019, 09:21 PM
Aug 2019

.

However, they did not have the infrastructure to perform a lot of Final Segment Deliveries--the most expensive legs.

They used the USPS to perform that task to save those two from buying trucks, hiring people, etc.


I'm on the fence on this. Fuck FedEx and UPS, but fuck Amazon more.

FedEx and UPS socialized expenses and Privatized profit, by leveraging the USPS they engineered to cripple.


Now, Amazon is beating them at their own game.

.

GoCubsGo

(32,100 posts)
48. Yep. I have had stuff sent "Smart Post" from another retailer.
Wed Aug 7, 2019, 02:15 PM
Aug 2019

It took forever for it to get to me. They should have just shipped it regular USPS. It would have gotten here at least a couple of days sooner, and at a lower cost. Glad to hear that it no longer exists.

lettucebe

(2,337 posts)
7. Amazon delivery people don't bother to ring the bell
Wed Aug 7, 2019, 11:18 AM
Aug 2019

I absolutely hate Amazon for how their delivery people (independent I think) perform. My husband and I work at home. I receive packages now-and-then, just sitting on the front porch. No one bothers to knock or ring a bell, they just drop it and leave. It's infuriating and there is no one to call to complain because these are independent drivers. They are not Amazon employees.

If it puts people on their payroll so complaints can be made, guess that's ok, otherwise expect more stolen packages.

912gdm

(959 posts)
8. they are some winners
Wed Aug 7, 2019, 11:27 AM
Aug 2019

I had one of their delivery people drop off a filter for my air purifier and they didn't even bother to goto my porch. They put it in a plastic grocery bag and left it next to my mailbox on a rainy day. My mailbox is about a half mile down the hill

Kaleva

(36,384 posts)
24. USPS doesn't deliver to my door. The post office is as close as they come.
Wed Aug 7, 2019, 12:08 PM
Aug 2019

Everybody in my town has to go to the post office to get their packages and mail. No home delivery here by USPS.

guillaumeb

(42,641 posts)
33. An exceptional situation.
Wed Aug 7, 2019, 12:49 PM
Aug 2019

Very few US customers have to go to the Post Office. My guess is that you are in a very low population area.

Kaleva

(36,384 posts)
39. I had home mail delivery to the place where I used to live just 2 miles away from my current home
Wed Aug 7, 2019, 01:01 PM
Aug 2019

Mail was delivered to my former home by RFD.

guillaumeb

(42,641 posts)
41. General Delivery is the rare exception.
Wed Aug 7, 2019, 01:04 PM
Aug 2019

Most delivery points receive door delivery, curb side delivery, or a form of centralized delivery for large buildings or newer developments.

moose65

(3,169 posts)
34. Where do you live?
Wed Aug 7, 2019, 12:50 PM
Aug 2019

I've never heard of the Postal Service not delivering something.

Do you get mail delivery at your home?

Kaleva

(36,384 posts)
38. Upper Michigan
Wed Aug 7, 2019, 12:57 PM
Aug 2019

Nobody in my town gets mailed delivered to their home. Everyone has a PO box at the Post Office. There is no choice in the matter.

SoCalNative

(4,613 posts)
45. I could never live in a location
Wed Aug 7, 2019, 02:04 PM
Aug 2019

where I had to do that. I have a friend here who moved out of L.A. to a more rural area between Castaic and Bakersfield, who has to pick up mail at the PO. Also takes her trash to the dump rather than pay for pick-up. No clue if Fed Ex or UPS deliver there. No thanks! My idea of roughing it is a DVR without a remote.

womanofthehills

(8,801 posts)
107. I live rural and UPS and Fed Ex deliver everyone's packages to the local hardware store
Fri Aug 9, 2019, 01:12 PM
Aug 2019

Post office will not even take them. PO will also not deliver to my house - so I have to drive 22 miles round trip to get mail and Amazon deliveries.

Also, I have to take my trash to the landfill because there is no rural trash pickup and I have to pay $60 every 3 months to take my own trash to the landfill about 20 miles round trip from my house.

I'm in rural New Mexico in the middle of the state.

But, I love living here in the high desert with beautiful views of the Manzano Mts and clean air.

phylny

(8,393 posts)
22. UPS always delivers to my front porch,
Wed Aug 7, 2019, 12:05 PM
Aug 2019

under the roof, right by the door. So does FedEx and the USPS.

INdemo

(6,994 posts)
29. UPS and USPS has always delivered to my porch
Wed Aug 7, 2019, 12:27 PM
Aug 2019

and within minutes I receive a text stating my package was delivered.

Blue_true

(31,261 posts)
74. I have gotten two packages from Amazon delivery, both were delivered to my door.
Wed Aug 7, 2019, 09:04 PM
Aug 2019

Of course, I live in a fairly well populated area.

INdemo

(6,994 posts)
106. I live so far into the Country
Fri Aug 9, 2019, 11:58 AM
Aug 2019

we just got hooked up to the electrical grid a couple weeks ago.....LOL
But my packages are always on time and at my door step...

DeminPennswoods

(15,294 posts)
49. Yes, they do
Wed Aug 7, 2019, 02:17 PM
Aug 2019

and so does FedEx. They even give a rap at the door so you know there's a package. Sometimes they even put the package between the storm door and house door.

OriginalGeek

(12,132 posts)
10. I agree they should knock or ring
Wed Aug 7, 2019, 11:32 AM
Aug 2019

even if they just hit the button and leave.

BUT my Ring video doorbell tells me whenever they deliver so I guess they don't have to. I shouldn't HAVE to have a Ring doorbell but at least I can see when anyone comes to the door. Including thieves.

Kaleva

(36,384 posts)
14. Neither do FedEx and UPS delivery people.
Wed Aug 7, 2019, 11:47 AM
Aug 2019

And the FedEx delivery people in my area are independent contractors.

demigoddess

(6,645 posts)
23. well, I don't feel sorry for FedEx because they drive so fast
Wed Aug 7, 2019, 12:05 PM
Aug 2019

down our residential street which is supposed to be 25mph but they roar down the street and we have kids playing and riding their bikes. I emailed to complain once and they did check on who did the driving but it started up again within days. Amazon has been delivering and not ringing the bell, but they don't speed and endanger the children. Which would you prefer?

Response to lettucebe (Reply #7)

FBaggins

(26,783 posts)
51. They don't need to
Wed Aug 7, 2019, 02:39 PM
Aug 2019

Immediately after they drop it off I get a notification that my order has been delivered.

Bonus- my dog doesn’t freak out over notifications.

Blue_Adept

(6,402 posts)
101. Set text notifications for delivery
Thu Aug 8, 2019, 12:12 PM
Aug 2019

As soon as they drop it at the door, you'll get a notification and know it's there. It's definitely preferred by me over someone knocking on the door because it wakes up people that are sleeping during the day. Which is why I took the doorbell off years ago.

cynatnite

(31,011 posts)
9. Amazon ordered 20,000 delivery vans...
Wed Aug 7, 2019, 11:29 AM
Aug 2019

They also have a fleet of semi trailers that will probably grow as well.

Their endgame appears to be to drastically slim down their reliance on UPS and USPS.

Blue_true

(31,261 posts)
75. Amazon will likely turn delivery into a profit center.
Wed Aug 7, 2019, 09:10 PM
Aug 2019

Similar to how they did Prime. Prime started out as a way to generate business for Amazon, but became something that Amazon could pull in billions from without lifting much of a finger.

So Amazon delivery will be cheaper than the UPS or FedEx options, but Amazon will be making a delivery profit on every Amazon package delivered to a customer.

JCMach1

(27,585 posts)
86. They largely use private contractors in DFW
Wed Aug 7, 2019, 09:50 PM
Aug 2019

but might possibly lease vans out to the contractors...

Kaleva

(36,384 posts)
21. The shippers were probably going down anyways if they were so desperate to get into bad contracts.
Wed Aug 7, 2019, 12:01 PM
Aug 2019

Amishman

(5,559 posts)
46. The example I know revolves around long term, fixed price, and penalties for refusing loads
Wed Aug 7, 2019, 02:10 PM
Aug 2019

Fixed price at a level that was nicely profitable at the time.

Much later labor costs went way up, making each load a money loser. At the same time Amazon starts sending far more business to them as the contracted fixed rate is far lower than any spot rate they can get. Company tried to renegotiate, explaining that they can't break even with their current costs. Amazon kept flooding them and bankrupted them one load at a time.

Poor planning on the trucking company's part, zero compassion on Amazon's part.

Kaleva

(36,384 posts)
59. It looks like it's much more then Amazon that is causing trucking companies to fold
Wed Aug 7, 2019, 03:53 PM
Aug 2019

"CEO Colby Bell said in a statement on Facebook that the rising compliance costs of California regulations gutted the company — particularly as rates have stagnated."

https://www.businessinsider.com/trucking-companies-bankrupt-list-truckers-react-to-industry-bloodbath-2019-7#starlite-trucking-28-truck-drivers-1

Blue_true

(31,261 posts)
76. My guess is the CEO is a rightwinger trying to make California look bad.
Wed Aug 7, 2019, 09:17 PM
Aug 2019

That CEO would never admit that his own mismanagement likely did more to kill his company than California regulations ever could have.

He is using the same argument that companies wanting environmental regulations relaxed or development of wilderness areas to happen, the regulations and not being able to mine or drill in pristine land is bankrupting them, yet competing companies do just fine.

Kaleva

(36,384 posts)
80. Maybe but I was addressing the fact that it isn't Amazon itself causing all these trucking failures
Wed Aug 7, 2019, 09:32 PM
Aug 2019

Although there is this:

"The mega-retailer has been knocking heads with other long-time logistics companies as it expands into moving its own packages by air, truck, train, and ocean.

The in-housing moves have been particularly taxing to companies who provide Amazon with their delivery services. This is because the companies Amazon uses for logistics often depend on the retail giant for a large part of their revenue, so when Amazon curtails its business, its partners are often forced to readjust their yearly outlooks."

https://www.businessinsider.com/trucker-prime-inc-suing-amazon-prime-copyright-infringement2019-7

FakeNoose

(32,854 posts)
18. I'm a regular Amazon Prime customer
Wed Aug 7, 2019, 11:54 AM
Aug 2019

... and I have been for several years. So OK you can hate me if you want to, but they have solved many problems for me.

My point is that I haven't received any Amazon packages delivered by Fedex for at least 3 or 4 years. Lately everything is coming by the US Postal Service or by private unmarked van, and I'm sure it's a subcontractor making deliveries for Amazon exclusively.

Amazon has been setting up private subcontractors in cities where they have enough business to cover the cost. I'm sure that's true in Pittsburgh, and many larger metro areas. Amazon also uses UPS in some areas, for example in New York City.

HipChick

(25,485 posts)
20. Solved a bunch of problems for me...I am 2 weeks post surgery..
Wed Aug 7, 2019, 11:58 AM
Aug 2019

Amazon has delivered my groceries...live alone, and have no one to help...been a godsend..

demigoddess

(6,645 posts)
25. same here, medical things, grocery items the stores won't
Wed Aug 7, 2019, 12:10 PM
Aug 2019

carry anymore, and I would love a good grocery delivery system. Getting old and painful to go to grocery stores. And when you get there they don't have what you have been buying for years.

FakeNoose

(32,854 posts)
52. Right, this has been my problem
Wed Aug 7, 2019, 03:24 PM
Aug 2019

Local retailers - I would love to support them - but they stop carrying certain things for whatever reason. Not enough business or whatever. I've always been able to find the products I need, or a reasonable alternative, on Amazon.

I'm retired now, but all the years I was working I didn't have time to drive around town looking for the one retailer that (maybe) has the thing that I need. What a waste of time and gasoline. Amazon has been a lifesaver for me and a lot of other people.

EllieBC

(3,045 posts)
27. We order a lot from Amazon.
Wed Aug 7, 2019, 12:13 PM
Aug 2019

We now live 45 minutes outside of Vancouver and the local small town store owners are way too expensive and I can’t always pack all of my kids up and deal with the drive to the city and the traffic.

People can hate amazon all they want but because of Amazon people that live in more rural areas, people with disabilities, or people with less money can actually have access to stuff that people in cities can easily access.

GoCubsGo

(32,100 posts)
50. I worry far more about the idiots who have no business behind the wheel of a motor vehicle.
Wed Aug 7, 2019, 02:33 PM
Aug 2019

We have loads of them here. At least half of them drive large SUVs and pick-up trucks that they are incapable of handling. Add to that all the fucking idiots who insist on talking on their goddamn phones while they drive. I have to drive 30-70 miles each way to find the things I need--if I'm lucky, because the stores in my craphole town rarely have what I'm looking for. Ain't no way in hell I'm taking that kind of risk, especially when there's no guarantee I'll find what I need once I get there. I hold my nose and shop on Amazon, instead.

FakeNoose

(32,854 posts)
53. Yes I completely agree
Wed Aug 7, 2019, 03:26 PM
Aug 2019

Amazon figured out how to do it, and now they're head and shoulders above everybody else.

Blue_true

(31,261 posts)
78. Yes they are. Their order platform performs flawlessly.
Wed Aug 7, 2019, 09:27 PM
Aug 2019

Try ordering online at other businesses often, the difference becomes even more apparent.

Hortensis

(58,785 posts)
30. Same here! And the last 3 problem deliveries were all FedEx
Wed Aug 7, 2019, 12:30 PM
Aug 2019

or small FedEx subcontractors (not USPS, which is my favorite).

One in Florida set a Christmas box full of gifts from our daughter's family in the front of our carport, which terminates the country road our little vacation place is on, where no one could miss seeing it, instead of at either the front or rear porch, both right there, where deliveries are normally made because they're hidden and protected from weather. FedEx refused to reimburse the loss by dragging out the claim for half a year until it was court or forget it.

One set a package on the bottom step of our Georgia house, instead of up 4 steps on the porch, so it got soaked from rain.

One, this one's also good, apparently didn't feel like delivering to the house, which is completely out of sight at the top of the driveway. So the package was set at the bottom of our long, rural driveway tidily right in the middle (so we'd see it and not drive over it?). It was literally set where our pavement meets the road's, even more in sight of anyone who comes by and more private to assist thieves than the Florida carport. Fortunately, only a few neighbors are likely to come by and prominent placement did allow me to see it in the dusk in time hit the brakes.

So good riddance, FedEx.




FakeNoose

(32,854 posts)
55. Oh my, no wonder Amazon is done with them
Wed Aug 7, 2019, 03:30 PM
Aug 2019

Probably enough customers requested "anybody but Fedex delivery" and they figured out what a terrible job Fedex was doing.

moose65

(3,169 posts)
37. Don't hate you, but...
Wed Aug 7, 2019, 12:56 PM
Aug 2019

I'm a little ambivalent about Amazon. Yes, they have opened up markets to people in remote and rural areas, and they have also provided small businesses with an outlet to sell goods. But, I fear that Amazon is just WAY too big. Now they're delivering groceries and looks like they're creating their own delivery company. I don't really want to live in a world where the only 2 choices we have are Amazon and WalMart!

FakeNoose

(32,854 posts)
57. Neither do I, my friend
Wed Aug 7, 2019, 03:40 PM
Aug 2019

I support our local retailers whenever I can. But as I stated in a post above yours, a lot of our local merchants are no longer carrying items they used to keep on hand. Or maybe it's a case of me having to drive all over town checking out 10 stores to see if I can find it somewhere. If/When I do find the item, the price is usually way more than I can get it for on Amazon. It's not worth time or a tank of gas doing that.

I don't usually shop at Walmart or mall stores, but I do try to support local merchants whom I know are reliable.

Blue_true

(31,261 posts)
81. I believe that you are overstating things.
Wed Aug 7, 2019, 09:32 PM
Aug 2019

There will always be more than Amazon and WalMart because someone will figure out how to do some things better than them.

JCMach1

(27,585 posts)
85. That ship sailed already... but yeah its Amazon and Alibaba... Walmart will slowly melt
Wed Aug 7, 2019, 09:49 PM
Aug 2019

like Sears

csziggy

(34,139 posts)
56. Even if you expected US Postal Service delivery, it could be FedEx
Wed Aug 7, 2019, 03:37 PM
Aug 2019

Our rural street box is not a secure location - it cannot be seen from anywhere on my property. So I do NOT have items delivered there if at all possible, instead I have them sent to my PO Box where all my bills and statements are sent.

My last package delivered by FedEx (not an Amazon order) was delivered to my street address - which was in no way associated with the package, my order, or my customer ID. I was informed it was delivered four days after they claimed it had arrived. Since it had not arrived at my PO Box, I thought it was lost.

It turns out FedEx can obtain the street address associated with a PO Box and they will use that for delivery if they feel like it. I hit the roof - told the US Post Office that I NEVER authorized them to give out my street address and was extremely disturbed that they would do that.

It turned out that the FedEx driver left the package in my post box on the street - which is completely illegal and against FedEx policy. I let the FedEx office know that I was upset at them and disappointed - my husband worked for FedEx Office for twelve years and is very familiar with their policies.

I also let the vendor know how upset I was - they gave no indication on their order page that a PO Box was not an acceptable delivery address. Previously, they had delivered via parcel post so that was what I expected.

FakeNoose

(32,854 posts)
58. That happened for a reason
Wed Aug 7, 2019, 03:53 PM
Aug 2019

Maybe you're not aware of this, but Fedex will not accept any package unless it has a street address. They cannot deliver to a PO Box. I know this because I used to work for a company where I dealt with Fedex and UPS deliveries all the time. I'm retired now but that knowledge still comes in handy once in a while.

You need to notify the company you order from that it cannot be shipped via Fedex because you don't want it delivered to your home. (Perfectly reasonable IMO.) Amazon gives you the option of "store pickup", when you are giving them the shipping info, and when you select that you pick up your package at the closest UPS store. (It might not be a convenient location if you live away from a major city though.) Other vendors are different, you'll need to make arrangements with them.

I hope this helps.

csziggy

(34,139 posts)
60. Oh, I realized that, but the vendor's website gave no clue as to delivery method
Wed Aug 7, 2019, 04:02 PM
Aug 2019

Previously I had ordered from the same vendor and the orders were delivered via USPS. Nothing on their website or in their order process told me that things had changed.

I know when I order from NewEgg, I have to have my items delivered to the street address by FedEx - but I have had to complain when they left a hard drive leaning against the OPEN gate in full sight of everyone driving by.

I guess from now on I will require that the delivery driver get a signature - that way they will have to come to the house, wait for me to get to the door and I will KNOW where the package is!

FakeNoose

(32,854 posts)
61. Perhaps a trusted friend or neighbor could accept it for you?
Wed Aug 7, 2019, 04:10 PM
Aug 2019

Fedex will do that, you just give the alternate address with your name, preceded by "c/o" of "in care of".
Your friend or neighbor would sign for the package and give it to you. You will still receive the emailed tracking numbers etc.

csziggy

(34,139 posts)
63. I have no one near to ask to do that for me
Wed Aug 7, 2019, 04:20 PM
Aug 2019

It does turn out that FedEx uses Walgreens as drop off points around my area - but the vendor did not give me the option. I only found that out when I had to make a last minute order (for our trip to the UK where we are now) and Amazon DOES let you know that. Plus, one of the vendors for Amazon would not accept a PO Box, so I provided the street address. That was the week after the other deliver was finally found and a driver I didn't know dropped the package at the door, rang our bell, and left.

Since our driveway is nearly a quarter mile long, nothing has ever been stolen from the house.

cojoel

(958 posts)
26. Is amazon opening a 3rd-party delivery service
Wed Aug 7, 2019, 12:11 PM
Aug 2019

or are they just delivering their own stuff? If they just deliver their own stuff they are not really an existential thread to FedEx, at least until they drive all of the other shippers out of business.

duforsure

(11,885 posts)
36. Fedex delivery sucked
Wed Aug 7, 2019, 12:52 PM
Aug 2019

Every time when delivering from Amazon to me. So its a win for me , UPS has been much better anyway, at least for me.

SaveOurDemocracy

(4,400 posts)
69. Since Amazon stopped using USPS, Amazon parcels left in mailbox will be removed and...
Wed Aug 7, 2019, 08:31 PM
Aug 2019

...returned to Amazon. I had this happen to me 3 wks ago.



zackymilly

(2,375 posts)
70. I received an Amazon package today in my mailbox shipped by the USPS.
Wed Aug 7, 2019, 08:33 PM
Aug 2019

I have Amazon Prime. I placed the order on Monday.

SaveOurDemocracy

(4,400 posts)
73. I,too, have Amazon Prime. When I tracked my order, there was a picture...
Wed Aug 7, 2019, 09:00 PM
Aug 2019

...of it sitting in my mailbox. It stated it was delivered 4pm on Sunday. I didn't find this out until Monday, after my mail was delivered, and it was no longer there.

I called my local Post Office and was told local carriers were instructed to remove any Amazon packages for return to Amazon.

Hermit-The-Prog

(33,544 posts)
100. sounds like a non-USPS worker put it in the mailbox
Thu Aug 8, 2019, 12:08 PM
Aug 2019

Only you and a USPS mail carrier are allowed to mess with your mailbox. If "it was delivered 4pm on Sunday", that was NOT the USPS and therefore was a Federal offense.

Blue_true

(31,261 posts)
82. Amazon still uses the USPS to do some deliveries.
Wed Aug 7, 2019, 09:42 PM
Aug 2019

I don't know what happened with the DU member that you responded to, look maybe the problem was a pissed-off, rightwing or inexperienced postal person. The right really hate Amazon because Trump does, so it would not be out of character for a rightwing postal delivery person to try to make a point by taking an Amazon marked package from a post box.

JCMach1

(27,585 posts)
83. No more returns through UPS store for free- Most areas will now require returns through Kohl's
Wed Aug 7, 2019, 09:47 PM
Aug 2019

was shocked by this today...

Kohl's is now the free option. Not sure if that is for all areas.

left-of-center2012

(34,195 posts)
87. Some sellers will pay return postage
Wed Aug 7, 2019, 09:53 PM
Aug 2019

I shop a lot online and see some have a return policy where,
if they agree to accept the return,
they will mail (or email?) you a 'postage paid' thingy with US Post Office barcode for you to attach to the package.

I used it twice and I've taken the packages to the post office and they just scan the code.

I think I had to buy insurance for the package shipment.

left-of-center2012

(34,195 posts)
84. Regarding posts about Amazon parcels in your mailbox
Wed Aug 7, 2019, 09:47 PM
Aug 2019

Only U.S. mail is supposed to go in your mailbox.

If the Amazon parcel is delivered to your address by the U.S. Post Office,
even if it began travel via FedEx or UPS,
it can go in your mailbox.

If Amazon, FedEx or UPS puts the package in your mailbox,
the postal service can/will remove it.

“The U.S. Postal Service would like to warn people that only authorized U.S. Postal Service delivery personnel are allowed to place items in a mailbox. By law, a mailbox is intended only for receipt of postage-paid U.S. Mail.”

https://about.usps.com/news/state-releases/tx/2010/tx_2010_0909.htm

democratisphere

(17,235 posts)
90. I avoid doing business with Amazon and will buy from alternate suppliers at all costs.
Wed Aug 7, 2019, 10:07 PM
Aug 2019

I have almost always found equal or better deals often with free shipping. Amazon is a company that needs to be broken up as it continues its attempt toward world domination in retailing. Bezos has let power and wealth go to his head and he needs to be stopped.

democratisphere

(17,235 posts)
99. It is about the privacy of which there is none.
Wed Aug 7, 2019, 11:17 PM
Aug 2019

Our tattooed forehead barcode and RFID implant in the base of our necks will be next; that is only until the facial and retina recognition software is perfected.

radius777

(3,635 posts)
92. Amazon is a bully monopoly like Microsoft.
Wed Aug 7, 2019, 10:14 PM
Aug 2019

All of these monopolies start out good, seeming to deliver a good service. So consumers overlook the anti-competitive practices.

But at some point, when all competition is gone - the mask comes off. The mask will come off with Amazon as it has with Best Buy, Google, Apple, Microsoft, etc.

Microsoft (the 'model' for any aspiring monopoly) now thinks they own your computer, and will force any updates they choose, without your consent, claiming you agreed to their (imo, illegal) EULA to install their shit operating system that has monopolized the PC platform for 30 years now.

Amazon will at some point do the same thing - lock people in totally - until all competition is gone. Then steadily raise prices/lessen services and tell you 'too bad'. And they'll be no other choices.

empedocles

(15,751 posts)
102. Yes. Dangerous
Thu Aug 8, 2019, 12:16 PM
Aug 2019

Already, prices seem higher.

I bought an electrolyte drink mix, 'Liquid I.V.', [good stuff btw], at Costco for about $30. Amazon for same product was charging about $41. Costco subsequently dropped price to $21.

Historic NY

(37,458 posts)
104. FedEx please...
Thu Aug 8, 2019, 01:07 PM
Aug 2019

your negatively impacting yourself. Your my last choice and then I find out the USPS made the delivery. PS I still pissed about the TV you dropped and pretended it was alright. When I sent it back the company made me take it to the US Post Office.

EllieBC

(3,045 posts)
109. Well, it appears FedEx lost my package that was
Mon Aug 12, 2019, 10:26 AM
Aug 2019

supposed to be delivered on Friday. It last shows it as en route Friday afternoon and then *nothing*.

If amazon can build a better shipping service, excellent!

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