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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsFedEx severs ties with Amazon
FedEx is severing ties with Amazon as the online retailer builds out its own delivery fleet and becomes more of a threat.
The announcement Wednesday that FedEx would no longer make ground deliveries for Amazon comes two months after the delivery company said it was terminating its air delivery contract with Amazon.
Amazon.com Inc. is building up its own fleet of air and ground transportation to have more control of how its packages are delivered and cut its reliance on FedEx, UPS and the U.S. Postal Service. The Seattle-based company has been leasing jets, building several package-sorting hubs at airports and has launched a program that lets contractors start businesses delivering packages in vans stamped with the Amazon logo.
Last month, FedEx warned for the first time in a government filing that Amazons fledging delivery business could hurt its revenue and negatively impact our financial condition and results of operations.
https://www.apnews.com/2df90ffac24c442189d5fd9f1c83d470
underpants
(182,996 posts)I guess they want to go all in with Wal-Mart and Target.
Blue_true
(31,261 posts)Amazon has reached the point where it can sustain it's own delivery fleet. My guess is Amazon will do business with the post office for a long time, but only for the hard to reach deliveries, those are simpler for the post office to do for a fee.
FedEx does not have a choice, but they will likely lose that battle if Amazon decides to encroach on non Amazon deliveries.
If you have ever used both Amazon's and WalMart's online platforms, you would know that Amazon's is much more user friendly. FedEx doesn't have a choice now but to bet on WalMart online, I feel that is a bad bet though.
randr
(12,418 posts)I had no problem w next day or second day deliveries w FedEx. They delivered to me in late afternoon w packages that arrived before noon made it to me
Local US postal service delays packages to the following day. So far none of my recent next day or second day orders have been on time.
I will be bringing this to Amazon soon. I have been a Prime member since the inception and rely on timely deliveries for construction work schedules. I will be seeking alt sources that will honor delivery promises.
Blue_true
(31,261 posts)My business shipping is handled a whole other way.
For my personal stuff, I never pay for next or second day because I don't need it that quick. But if you have a business, I see your issue.
Merlot
(9,696 posts)delivery, and that would also mean taking down both FedEx and the USPS.
Blue_true
(31,261 posts)and will for a long time. There are simply some deliveries that only the USPS has the infrastructure to do, deliveries to low population or rural places. Right now, UPS and FedEx depot off the difficult to delivery packages to the USPS and the USPS deliver them from that point.
My guess? Amazon will realize that delivering it's own products to customers for a fee will ultimately be pretty profitable if Amazon undercut the UPS and FedEx price options. It will begin to treat delivery of it's own products as a profit center in it's own right and won't bother taking non Amazon deliveries from UPS and FedEx.
SunSeeker
(51,787 posts)They appear to be the type of folks just scraping by off the gig economy without benefits, often with an Uber and/or Lyft sticker on their rear window as well.
marked50
(1,373 posts)and he told me that USPS is doing weekend deliveries-like for Amazon, but they only use private contractors for that service- not regular USPS people. It's just another step in getting rid of our USPS and privatizing it all.
elocs
(22,633 posts)I've seen Amazon Sunday deliveries and they've all been made by the USPS in their vehicles.
marked50
(1,373 posts)He was clear that the weekend workers were contracted out. He made no direct comments on if this arrangement helped or hurt the regular USPS people or organization.
sir pball
(4,766 posts)I'd guess half of the postal deliveries to my building are Amazon. It is a crappy deal for the USPS, but it's also keeping them afloat.
Then again, mail delivery is one of the very few true Constitutional duties of the government: https://en.wikipedia.org/wiki/Postal_Clause
Response to SunSeeker (Reply #3)
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True Blue American
(17,995 posts)All you need is the bar code. They package it for you, send it back.
But I am finding many stores deliver right to your door.
samnsara
(17,658 posts)Initech
(100,129 posts)Only a matter of time before they deploy Skynet!
ConnorMarc
(653 posts)Dr Hobbitstein
(6,568 posts)USPS most of the time, occasionally UPS.
nolabear
(42,001 posts)Yeah, I use Amazon. But I did get a rug from FedEx just yesterday.
Dr Hobbitstein
(6,568 posts)But not Amazon. Probably has something to do with the region.
nolabear
(42,001 posts)ConnorMarc
(653 posts)And I order from Amazon quite regularly.
They're going to be the world's number 1 company pretty soon.
Between them and Google, oh and AliExpress.
NightWatcher
(39,343 posts)then you'd have to wait several more days to have it show up at your house?
Amazon and UPS beat that idea to death. Amazon ships shit in a day or two. If you live near a distribution center sometimes you can get same day delivery.
FedEx was losing and "decided" to walk away.
obamanut2012
(26,181 posts)moose65
(3,169 posts)There are some addresses in the US where it just isn't profitable for them to deliver. For those, the Postal Service delivers the packages. It would probably be much cheaper if the sender just used the post office to begin with!
DeminPennswoods
(15,294 posts)Based on the level of service customers pay for, packages sent via UPS/FedEx sit around and don't move until a couple days before they are supposed to arrive. This doesn't happen with USPS, you mail a package, it's sent on its way to its destination right away.
TheBlackAdder
(28,244 posts).
However, they did not have the infrastructure to perform a lot of Final Segment Deliveries--the most expensive legs.
They used the USPS to perform that task to save those two from buying trucks, hiring people, etc.
I'm on the fence on this. Fuck FedEx and UPS, but fuck Amazon more.
FedEx and UPS socialized expenses and Privatized profit, by leveraging the USPS they engineered to cripple.
Now, Amazon is beating them at their own game.
.
GoCubsGo
(32,100 posts)It took forever for it to get to me. They should have just shipped it regular USPS. It would have gotten here at least a couple of days sooner, and at a lower cost. Glad to hear that it no longer exists.
lettucebe
(2,337 posts)I absolutely hate Amazon for how their delivery people (independent I think) perform. My husband and I work at home. I receive packages now-and-then, just sitting on the front porch. No one bothers to knock or ring a bell, they just drop it and leave. It's infuriating and there is no one to call to complain because these are independent drivers. They are not Amazon employees.
If it puts people on their payroll so complaints can be made, guess that's ok, otherwise expect more stolen packages.
912gdm
(959 posts)I had one of their delivery people drop off a filter for my air purifier and they didn't even bother to goto my porch. They put it in a plastic grocery bag and left it next to my mailbox on a rainy day. My mailbox is about a half mile down the hill
GeorgeGist
(25,326 posts)but you expect Amazon to.
912gdm
(959 posts)as does usps, and Fedex
Kaleva
(36,384 posts)Everybody in my town has to go to the post office to get their packages and mail. No home delivery here by USPS.
guillaumeb
(42,641 posts)Very few US customers have to go to the Post Office. My guess is that you are in a very low population area.
Kaleva
(36,384 posts)Mail was delivered to my former home by RFD.
guillaumeb
(42,641 posts)Most delivery points receive door delivery, curb side delivery, or a form of centralized delivery for large buildings or newer developments.
moose65
(3,169 posts)I've never heard of the Postal Service not delivering something.
Do you get mail delivery at your home?
Kaleva
(36,384 posts)Nobody in my town gets mailed delivered to their home. Everyone has a PO box at the Post Office. There is no choice in the matter.
SoCalNative
(4,613 posts)where I had to do that. I have a friend here who moved out of L.A. to a more rural area between Castaic and Bakersfield, who has to pick up mail at the PO. Also takes her trash to the dump rather than pay for pick-up. No clue if Fed Ex or UPS deliver there. No thanks! My idea of roughing it is a DVR without a remote.
womanofthehills
(8,801 posts)Post office will not even take them. PO will also not deliver to my house - so I have to drive 22 miles round trip to get mail and Amazon deliveries.
Also, I have to take my trash to the landfill because there is no rural trash pickup and I have to pay $60 every 3 months to take my own trash to the landfill about 20 miles round trip from my house.
I'm in rural New Mexico in the middle of the state.
But, I love living here in the high desert with beautiful views of the Manzano Mts and clean air.
left-of-center2012
(34,195 posts)phylny
(8,393 posts)under the roof, right by the door. So does FedEx and the USPS.
INdemo
(6,994 posts)and within minutes I receive a text stating my package was delivered.
True Blue American
(17,995 posts)Blue_true
(31,261 posts)Of course, I live in a fairly well populated area.
INdemo
(6,994 posts)we just got hooked up to the electrical grid a couple weeks ago.....LOL
But my packages are always on time and at my door step...
Blue_true
(31,261 posts)DeminPennswoods
(15,294 posts)and so does FedEx. They even give a rap at the door so you know there's a package. Sometimes they even put the package between the storm door and house door.
OriginalGeek
(12,132 posts)even if they just hit the button and leave.
BUT my Ring video doorbell tells me whenever they deliver so I guess they don't have to. I shouldn't HAVE to have a Ring doorbell but at least I can see when anyone comes to the door. Including thieves.
Kaleva
(36,384 posts)And the FedEx delivery people in my area are independent contractors.
demigoddess
(6,645 posts)down our residential street which is supposed to be 25mph but they roar down the street and we have kids playing and riding their bikes. I emailed to complain once and they did check on who did the driving but it started up again within days. Amazon has been delivering and not ringing the bell, but they don't speed and endanger the children. Which would you prefer?
Response to lettucebe (Reply #7)
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FBaggins
(26,783 posts)Immediately after they drop it off I get a notification that my order has been delivered.
Bonus- my dog doesnt freak out over notifications.
Blue_true
(31,261 posts)Blue_Adept
(6,402 posts)As soon as they drop it at the door, you'll get a notification and know it's there. It's definitely preferred by me over someone knocking on the door because it wakes up people that are sleeping during the day. Which is why I took the doorbell off years ago.
cynatnite
(31,011 posts)They also have a fleet of semi trailers that will probably grow as well.
Their endgame appears to be to drastically slim down their reliance on UPS and USPS.
Blue_true
(31,261 posts)Similar to how they did Prime. Prime started out as a way to generate business for Amazon, but became something that Amazon could pull in billions from without lifting much of a finger.
So Amazon delivery will be cheaper than the UPS or FedEx options, but Amazon will be making a delivery profit on every Amazon package delivered to a customer.
JCMach1
(27,585 posts)but might possibly lease vans out to the contractors...
Amishman
(5,559 posts)They've bankrupted several trucking companies
Kaleva
(36,384 posts)Amishman
(5,559 posts)Fixed price at a level that was nicely profitable at the time.
Much later labor costs went way up, making each load a money loser. At the same time Amazon starts sending far more business to them as the contracted fixed rate is far lower than any spot rate they can get. Company tried to renegotiate, explaining that they can't break even with their current costs. Amazon kept flooding them and bankrupted them one load at a time.
Poor planning on the trucking company's part, zero compassion on Amazon's part.
Kaleva
(36,384 posts)"CEO Colby Bell said in a statement on Facebook that the rising compliance costs of California regulations gutted the company particularly as rates have stagnated."
https://www.businessinsider.com/trucking-companies-bankrupt-list-truckers-react-to-industry-bloodbath-2019-7#starlite-trucking-28-truck-drivers-1
Blue_true
(31,261 posts)That CEO would never admit that his own mismanagement likely did more to kill his company than California regulations ever could have.
He is using the same argument that companies wanting environmental regulations relaxed or development of wilderness areas to happen, the regulations and not being able to mine or drill in pristine land is bankrupting them, yet competing companies do just fine.
Kaleva
(36,384 posts)Although there is this:
"The mega-retailer has been knocking heads with other long-time logistics companies as it expands into moving its own packages by air, truck, train, and ocean.
The in-housing moves have been particularly taxing to companies who provide Amazon with their delivery services. This is because the companies Amazon uses for logistics often depend on the retail giant for a large part of their revenue, so when Amazon curtails its business, its partners are often forced to readjust their yearly outlooks."
https://www.businessinsider.com/trucker-prime-inc-suing-amazon-prime-copyright-infringement2019-7
FakeNoose
(32,854 posts)... and I have been for several years. So OK you can hate me if you want to, but they have solved many problems for me.
My point is that I haven't received any Amazon packages delivered by Fedex for at least 3 or 4 years. Lately everything is coming by the US Postal Service or by private unmarked van, and I'm sure it's a subcontractor making deliveries for Amazon exclusively.
Amazon has been setting up private subcontractors in cities where they have enough business to cover the cost. I'm sure that's true in Pittsburgh, and many larger metro areas. Amazon also uses UPS in some areas, for example in New York City.
HipChick
(25,485 posts)Amazon has delivered my groceries...live alone, and have no one to help...been a godsend..
demigoddess
(6,645 posts)carry anymore, and I would love a good grocery delivery system. Getting old and painful to go to grocery stores. And when you get there they don't have what you have been buying for years.
FakeNoose
(32,854 posts)Local retailers - I would love to support them - but they stop carrying certain things for whatever reason. Not enough business or whatever. I've always been able to find the products I need, or a reasonable alternative, on Amazon.
I'm retired now, but all the years I was working I didn't have time to drive around town looking for the one retailer that (maybe) has the thing that I need. What a waste of time and gasoline. Amazon has been a lifesaver for me and a lot of other people.
EllieBC
(3,045 posts)We now live 45 minutes outside of Vancouver and the local small town store owners are way too expensive and I cant always pack all of my kids up and deal with the drive to the city and the traffic.
People can hate amazon all they want but because of Amazon people that live in more rural areas, people with disabilities, or people with less money can actually have access to stuff that people in cities can easily access.
zackymilly
(2,375 posts)GoCubsGo
(32,100 posts)We have loads of them here. At least half of them drive large SUVs and pick-up trucks that they are incapable of handling. Add to that all the fucking idiots who insist on talking on their goddamn phones while they drive. I have to drive 30-70 miles each way to find the things I need--if I'm lucky, because the stores in my craphole town rarely have what I'm looking for. Ain't no way in hell I'm taking that kind of risk, especially when there's no guarantee I'll find what I need once I get there. I hold my nose and shop on Amazon, instead.
FakeNoose
(32,854 posts)Amazon figured out how to do it, and now they're head and shoulders above everybody else.
Blue_true
(31,261 posts)Try ordering online at other businesses often, the difference becomes even more apparent.
Hortensis
(58,785 posts)or small FedEx subcontractors (not USPS, which is my favorite).
One in Florida set a Christmas box full of gifts from our daughter's family in the front of our carport, which terminates the country road our little vacation place is on, where no one could miss seeing it, instead of at either the front or rear porch, both right there, where deliveries are normally made because they're hidden and protected from weather. FedEx refused to reimburse the loss by dragging out the claim for half a year until it was court or forget it.
One set a package on the bottom step of our Georgia house, instead of up 4 steps on the porch, so it got soaked from rain.
One, this one's also good, apparently didn't feel like delivering to the house, which is completely out of sight at the top of the driveway. So the package was set at the bottom of our long, rural driveway tidily right in the middle (so we'd see it and not drive over it?). It was literally set where our pavement meets the road's, even more in sight of anyone who comes by and more private to assist thieves than the Florida carport. Fortunately, only a few neighbors are likely to come by and prominent placement did allow me to see it in the dusk in time hit the brakes.
So good riddance, FedEx.
FakeNoose
(32,854 posts)Probably enough customers requested "anybody but Fedex delivery" and they figured out what a terrible job Fedex was doing.
moose65
(3,169 posts)I'm a little ambivalent about Amazon. Yes, they have opened up markets to people in remote and rural areas, and they have also provided small businesses with an outlet to sell goods. But, I fear that Amazon is just WAY too big. Now they're delivering groceries and looks like they're creating their own delivery company. I don't really want to live in a world where the only 2 choices we have are Amazon and WalMart!
FakeNoose
(32,854 posts)I support our local retailers whenever I can. But as I stated in a post above yours, a lot of our local merchants are no longer carrying items they used to keep on hand. Or maybe it's a case of me having to drive all over town checking out 10 stores to see if I can find it somewhere. If/When I do find the item, the price is usually way more than I can get it for on Amazon. It's not worth time or a tank of gas doing that.
I don't usually shop at Walmart or mall stores, but I do try to support local merchants whom I know are reliable.
Blue_true
(31,261 posts)There will always be more than Amazon and WalMart because someone will figure out how to do some things better than them.
JCMach1
(27,585 posts)like Sears
csziggy
(34,139 posts)Our rural street box is not a secure location - it cannot be seen from anywhere on my property. So I do NOT have items delivered there if at all possible, instead I have them sent to my PO Box where all my bills and statements are sent.
My last package delivered by FedEx (not an Amazon order) was delivered to my street address - which was in no way associated with the package, my order, or my customer ID. I was informed it was delivered four days after they claimed it had arrived. Since it had not arrived at my PO Box, I thought it was lost.
It turns out FedEx can obtain the street address associated with a PO Box and they will use that for delivery if they feel like it. I hit the roof - told the US Post Office that I NEVER authorized them to give out my street address and was extremely disturbed that they would do that.
It turned out that the FedEx driver left the package in my post box on the street - which is completely illegal and against FedEx policy. I let the FedEx office know that I was upset at them and disappointed - my husband worked for FedEx Office for twelve years and is very familiar with their policies.
I also let the vendor know how upset I was - they gave no indication on their order page that a PO Box was not an acceptable delivery address. Previously, they had delivered via parcel post so that was what I expected.
FakeNoose
(32,854 posts)Maybe you're not aware of this, but Fedex will not accept any package unless it has a street address. They cannot deliver to a PO Box. I know this because I used to work for a company where I dealt with Fedex and UPS deliveries all the time. I'm retired now but that knowledge still comes in handy once in a while.
You need to notify the company you order from that it cannot be shipped via Fedex because you don't want it delivered to your home. (Perfectly reasonable IMO.) Amazon gives you the option of "store pickup", when you are giving them the shipping info, and when you select that you pick up your package at the closest UPS store. (It might not be a convenient location if you live away from a major city though.) Other vendors are different, you'll need to make arrangements with them.
I hope this helps.
csziggy
(34,139 posts)Previously I had ordered from the same vendor and the orders were delivered via USPS. Nothing on their website or in their order process told me that things had changed.
I know when I order from NewEgg, I have to have my items delivered to the street address by FedEx - but I have had to complain when they left a hard drive leaning against the OPEN gate in full sight of everyone driving by.
I guess from now on I will require that the delivery driver get a signature - that way they will have to come to the house, wait for me to get to the door and I will KNOW where the package is!
FakeNoose
(32,854 posts)Fedex will do that, you just give the alternate address with your name, preceded by "c/o" of "in care of".
Your friend or neighbor would sign for the package and give it to you. You will still receive the emailed tracking numbers etc.
csziggy
(34,139 posts)It does turn out that FedEx uses Walgreens as drop off points around my area - but the vendor did not give me the option. I only found that out when I had to make a last minute order (for our trip to the UK where we are now) and Amazon DOES let you know that. Plus, one of the vendors for Amazon would not accept a PO Box, so I provided the street address. That was the week after the other deliver was finally found and a driver I didn't know dropped the package at the door, rang our bell, and left.
Since our driveway is nearly a quarter mile long, nothing has ever been stolen from the house.
cojoel
(958 posts)or are they just delivering their own stuff? If they just deliver their own stuff they are not really an existential thread to FedEx, at least until they drive all of the other shippers out of business.
duforsure
(11,885 posts)Every time when delivering from Amazon to me. So its a win for me , UPS has been much better anyway, at least for me.
left-of-center2012
(34,195 posts)rictofen
(236 posts)That's all that matters.
left-of-center2012
(34,195 posts)SaveOurDemocracy
(4,400 posts)...returned to Amazon. I had this happen to me 3 wks ago.
zackymilly
(2,375 posts)I have Amazon Prime. I placed the order on Monday.
SaveOurDemocracy
(4,400 posts)...of it sitting in my mailbox. It stated it was delivered 4pm on Sunday. I didn't find this out until Monday, after my mail was delivered, and it was no longer there.
I called my local Post Office and was told local carriers were instructed to remove any Amazon packages for return to Amazon.
Hermit-The-Prog
(33,544 posts)Only you and a USPS mail carrier are allowed to mess with your mailbox. If "it was delivered 4pm on Sunday", that was NOT the USPS and therefore was a Federal offense.
Blue_true
(31,261 posts)I don't know what happened with the DU member that you responded to, look maybe the problem was a pissed-off, rightwing or inexperienced postal person. The right really hate Amazon because Trump does, so it would not be out of character for a rightwing postal delivery person to try to make a point by taking an Amazon marked package from a post box.
Codeine
(25,586 posts)JCMach1
(27,585 posts)was shocked by this today...
Kohl's is now the free option. Not sure if that is for all areas.
left-of-center2012
(34,195 posts)I shop a lot online and see some have a return policy where,
if they agree to accept the return,
they will mail (or email?) you a 'postage paid' thingy with US Post Office barcode for you to attach to the package.
I used it twice and I've taken the packages to the post office and they just scan the code.
I think I had to buy insurance for the package shipment.
JCMach1
(27,585 posts)left-of-center2012
(34,195 posts)Only U.S. mail is supposed to go in your mailbox.
If the Amazon parcel is delivered to your address by the U.S. Post Office,
even if it began travel via FedEx or UPS,
it can go in your mailbox.
If Amazon, FedEx or UPS puts the package in your mailbox,
the postal service can/will remove it.
The U.S. Postal Service would like to warn people that only authorized U.S. Postal Service delivery personnel are allowed to place items in a mailbox. By law, a mailbox is intended only for receipt of postage-paid U.S. Mail.
https://about.usps.com/news/state-releases/tx/2010/tx_2010_0909.htm
democratisphere
(17,235 posts)I have almost always found equal or better deals often with free shipping. Amazon is a company that needs to be broken up as it continues its attempt toward world domination in retailing. Bezos has let power and wealth go to his head and he needs to be stopped.
left-of-center2012
(34,195 posts)and then shop elsewhere for price.
democratisphere
(17,235 posts)Bezos collects tons of info and data on everyone.
left-of-center2012
(34,195 posts)I don't have any secrets from Bezos or Uncle Sam left.
democratisphere
(17,235 posts)Our tattooed forehead barcode and RFID implant in the base of our necks will be next; that is only until the facial and retina recognition software is perfected.
radius777
(3,635 posts)All of these monopolies start out good, seeming to deliver a good service. So consumers overlook the anti-competitive practices.
But at some point, when all competition is gone - the mask comes off. The mask will come off with Amazon as it has with Best Buy, Google, Apple, Microsoft, etc.
Microsoft (the 'model' for any aspiring monopoly) now thinks they own your computer, and will force any updates they choose, without your consent, claiming you agreed to their (imo, illegal) EULA to install their shit operating system that has monopolized the PC platform for 30 years now.
Amazon will at some point do the same thing - lock people in totally - until all competition is gone. Then steadily raise prices/lessen services and tell you 'too bad'. And they'll be no other choices.
empedocles
(15,751 posts)Already, prices seem higher.
I bought an electrolyte drink mix, 'Liquid I.V.', [good stuff btw], at Costco for about $30. Amazon for same product was charging about $41. Costco subsequently dropped price to $21.
left-of-center2012
(34,195 posts)Then shop around for price.
Historic NY
(37,458 posts)Historic NY
(37,458 posts)your negatively impacting yourself. Your my last choice and then I find out the USPS made the delivery. PS I still pissed about the TV you dropped and pretended it was alright. When I sent it back the company made me take it to the US Post Office.
EllieBC
(3,045 posts)supposed to be delivered on Friday. It last shows it as en route Friday afternoon and then *nothing*.
If amazon can build a better shipping service, excellent!