General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsI just got a settlement check for a class-action lawsuit against AT&T for overcharging sales tax....
I anxiously opened the envelope and looked at the check:
FORTY ONE CENTS!!!!!!
irisblue
(32,973 posts)hlthe2b
(102,262 posts)Freddie
(9,265 posts)jimfields33
(15,793 posts)I wonder if anyone ever really got it.
customerserviceguy
(25,183 posts)for the reason listed in post #10, below.
jimfields33
(15,793 posts)I thought maybe once wed do decent. Ha! Jokes on me.
fleur-de-lisa
(14,624 posts)George II
(67,782 posts)Response to George II (Original post)
democratisphere This message was self-deleted by its author.
trueblue2007
(17,217 posts)Cirque du So-What
(25,938 posts)or not.
mercuryblues
(14,531 posts)customerserviceguy
(25,183 posts)the attorney firm handing the case walked away with tens of millions after expenses.
Initech
(100,070 posts)The amount? $1.07. That can barely buy a drink at McDonald's.
I still have the check all these years later!
gibraltar72
(7,503 posts)George II
(67,782 posts)KWR65
(1,098 posts)I cashed it anyway so that the lawyers wouldn't be able to keep it.
gratuitous
(82,849 posts)What that $0.41 means is that that is what's left over for you after AT&T ripped off millions of customers for gazillions of dollars. Some class action plaintiffs' attorney had to run AT&T to ground, get information out of them which AT&T fought every step of the way, and when push came to shove, AT&T grudgingly decided to disgorge a few million dollars of ill-gotten gains. The law firm is first in line, because how else could it be? The actual victims get $0.41, but how many victims? Millions? Tens of millions? And how do they get their money? A check for $0.41? A credit against next month's bill from AT&T?
La dee fuckin' dah.
What it shows other bad actors is that you can rip off your clientele for millions or billions and pay back peanuts, if anything. Class action law hasn't kept up with ginormous service providers with multi-millions of a customer base. Do you go through your cell phone bill with a fine toothed comb? No. If it was $100 last month and it's $102 this month, you shrug and pay it. Maybe it'll be $99 next month? And what, exactly, are those charges? What do they represent? Concealed in the anti-matter language of a monthly bill, you're not supposed to be able to figure out very easily. Which opens the door to all kinds of mischief.
A company with millions of monthly customers can slip in a charge for a dollar here or a dollar there, and reap millions every month for nothing but an incomprehensible line on the customer's bill. You get ripped off, but for what? An extra $20 a year? Is that really worth your time to chase AT&T (or another large company) down? No.
But what if class action law caught up with this reality, and bad actors had to kick back a minimum lump sum of (say) $500 to each customer, or triple what they'd ripped off, whichever is greater? This shit would stop tomorrow.
MagickMuffin
(15,938 posts)Now don't go spending that all in one place.
I wonder what the lawyers got
George II
(67,782 posts)Totally Tunsie
(10,885 posts)I'm still waiting for my Starkist Tuna settlement check. We're going on "years" now!