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Cirque du So-What

(25,934 posts)
Fri May 15, 2020, 09:29 AM May 2020

People are furious at restaurants adding COVID-19 surcharges

Angry customers are complaining about restaurants adding COVID-19 surcharges. But, owners say they are simply trying to stay in business as food costs skyrocket.

Earlier this week, a tweet showing the receipt from Kiko Japanese Steakhouse and Sushi Lounge in West Plains, Missouri, went viral after a customer noticed a "COVID-19 surcharge."

Many responded with outrage, questioning why the coronavirus pandemic would lead to the restaurant adding on a 5% surcharge.

According to a post on Kiko's Facebook page, the outrage continued off-line. The restaurant owner wrote that employees had been harassed due to the photo of the receipt.

more...


https://www.businessinsider.com/restaurants-covid-19-surcharges-spark-backlash-as-meat-costs-grow-2020-5
38 replies = new reply since forum marked as read
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People are furious at restaurants adding COVID-19 surcharges (Original Post) Cirque du So-What May 2020 OP
Vote w/your feet and ass. You don't wanna pay it, go somewhere else. FFS they've been CurtEastPoint May 2020 #1
Exactly, they're a bunch of babies, like baby Trump. n/t blitzen May 2020 #7
Huh? sfstaxprep May 2020 #17
Maybe the "covid surcharge" is going to a new policy mandated by insurance carriers no_hypocrisy May 2020 #2
I posted a tweet a day again--Food prices have indeed gone up. Can riversedge May 2020 #12
insurers don't care about that fescuerescue May 2020 #16
It seems very dishonest if they have not made the surcharge clear at the outset. Doodley May 2020 #3
The restaurant d_r May 2020 #4
+1. And people know food prices have gone up dalton99a May 2020 #11
I doubt the owners had time to print up new menus. CrispyQ May 2020 #23
Expensive to change menus... lame54 May 2020 #29
Good points. Nt d_r May 2020 #33
They haven't even gotten the real COVID-19 "surcharge" yet . . . . hatrack May 2020 #5
And for some of them, that is going to be the ultimate bill. nt Blue_true May 2020 #34
If it isn't on the menu, they can't charge it. Takket May 2020 #6
Print new menus next time BeyondGeography May 2020 #8
Not to mention the added cost of liability, PPE, and sanitizing supplies. Hugin May 2020 #13
Now it's not enough the restaurants are 'open-er-upped'... Hugin May 2020 #9
Would you like a ventilator with your entree,... or would you rather that be served with..... magicarpet May 2020 #10
When you go out, or order out, be prepared to pay the price. Yavin4 May 2020 #14
They should just raise prices fescuerescue May 2020 #15
Restaurants and Drivers getting hammered by ubereats Land Shark May 2020 #18
Of course there is a surcharge Drahthaardogs May 2020 #19
The restaurants got to make money during this crisis somehow. Initech May 2020 #20
5% to help your local business owners stay in busienss? CrispyQ May 2020 #21
As long as they make it known, I'm okay with this DrToast May 2020 #22
Big deal, a 5% surcharge. dugog55 May 2020 #24
I bet that anyone that complains DON'T leave a tip at all. Blue_true May 2020 #37
The large, very desirable HOA neighborhood near our children's Hortensis May 2020 #25
Dear gawd ... upset about .66 ? UpInArms May 2020 #26
It probably means people tipping less mokawanis May 2020 #27
I cannot imagine going out to eat at this point in time. Tipperary May 2020 #28
one of the assholes who started this snowflake whinging is a anti-vaxxer RWNJ, she can fuck off Celerity May 2020 #30
That graphic is lol.. Cha May 2020 #36
These fucking low lifes MenloParque May 2020 #31
Meh. I think I'd *expect* some kind of extra billing for insisting on being seated. eppur_se_muova May 2020 #32
If you don't like it eat at home Luciferous May 2020 #35
In two weeks, Karen and Cletus may have a steeper price to pay than just a COVID-19 surcharge. Efilroft Sul May 2020 #38

CurtEastPoint

(18,642 posts)
1. Vote w/your feet and ass. You don't wanna pay it, go somewhere else. FFS they've been
Fri May 15, 2020, 09:31 AM
May 2020

SCREAMING about 'normal' and now they can go out and eat. So STFU or stay home or go elsewhere.

sfstaxprep

(9,998 posts)
17. Huh?
Fri May 15, 2020, 10:06 AM
May 2020

This is Bait & Switch. You can't suddenly charge someone a higher price without letting them know beforehand.

I would absolutely boycott this restaurant. It sounds like they are taking orders, and then trying to sneak in this additional charge at the very end when it comes time to pay, or the person picks up their to-go order.

And sorry, but these restaurants should be thankful for the customers patronizing their business. The customer should not be penalized for this virus anymore than the restaurant owner should. If a restaurant wants to adjust their prices to reflect higher costs, that's up to them, but putting this excise tax on an order is BS, in my opinion.

no_hypocrisy

(46,094 posts)
2. Maybe the "covid surcharge" is going to a new policy mandated by insurance carriers
Fri May 15, 2020, 09:32 AM
May 2020

to protect against future Covid liability.

riversedge

(70,205 posts)
12. I posted a tweet a day again--Food prices have indeed gone up. Can
Fri May 15, 2020, 09:44 AM
May 2020

they buy bulk? probably. If I were a r. owner I would not even add that comment--just calculate the price based on the food bought, whatever it is.

fescuerescue

(4,448 posts)
16. insurers don't care about that
Fri May 15, 2020, 09:57 AM
May 2020

They just want their premiums paid. Likely increased premiums of course.

How the restaurant raises the money doesn't mean much to them.

d_r

(6,907 posts)
4. The restaurant
Fri May 15, 2020, 09:34 AM
May 2020

Should have just raised their prices five percent. They probably figured their customers would understand the need for it if they labeled it a covid surcharge, but they misunderestimated

CrispyQ

(36,461 posts)
23. I doubt the owners had time to print up new menus.
Fri May 15, 2020, 10:29 AM
May 2020

They may also be acting on the idea that the price increase is temporary.

People are being jerks. This is an unprecedented event. Adaptability and flexibility will be required from everyone.

lame54

(35,287 posts)
29. Expensive to change menus...
Fri May 15, 2020, 11:11 AM
May 2020

And writing on them would be too obvious

People would get pissed at that

Covid surcharge is more honest

Takket

(21,563 posts)
6. If it isn't on the menu, they can't charge it.
Fri May 15, 2020, 09:36 AM
May 2020

If it is, and the customer missed it, well, that’s too bad and don’t go back.

BeyondGeography

(39,370 posts)
8. Print new menus next time
Fri May 15, 2020, 09:40 AM
May 2020

Limited capacity means higher prices, no way around it. No need to advertise it though.

Hugin

(33,135 posts)
13. Not to mention the added cost of liability, PPE, and sanitizing supplies.
Fri May 15, 2020, 09:46 AM
May 2020

But, they want it, "ALL NOW"! Screw the unintended and tertiary consequences!

To this group of Americans there are no consequences... Unless, it is to them personally.

Then, they bring out the guns.

The cycle continues.

magicarpet

(14,145 posts)
10. Would you like a ventilator with your entree,... or would you rather that be served with.....
Fri May 15, 2020, 09:42 AM
May 2020

..... the main course of the meal ?

Yavin4

(35,438 posts)
14. When you go out, or order out, be prepared to pay the price.
Fri May 15, 2020, 09:50 AM
May 2020

If you don't want to pay, stay home and cook. It's that simple.

fescuerescue

(4,448 posts)
15. They should just raise prices
Fri May 15, 2020, 09:56 AM
May 2020

Naturally if their costs have gone up, prices have to rise especially in a low margin business like restaurants.

But doing it with a surcharge is just dumb and draws attention.

Just increase the meal price appropriately.

Land Shark

(6,346 posts)
18. Restaurants and Drivers getting hammered by ubereats
Fri May 15, 2020, 10:11 AM
May 2020

Ubereats prohibits raising prices for delivery but ubereats also takes out a big chunk of the bill. Ubereats also lowered the pay to drivers from close to 5 dollars (for an average short delivery driving 5 miles or less to pickup and deliver) to just 3 bucks flat. These deliveries take 15 minutes so assuming it's really busy that is only $12 an hour but you still gotta pay for your car expenses.

As usual, corporations take the profit and real people take the hit. (The lowered pay is currently absorbed by nice people tipping more.)

Initech

(100,068 posts)
20. The restaurants got to make money during this crisis somehow.
Fri May 15, 2020, 10:18 AM
May 2020

Especially since they are putting their staff and customers in jeopardy just for being open. The fact that they can't operate at the full capacity that they are used to is not only going to hurt them in the short run, it will have even greater consequences in the long run than if they had stayed closed or had been open for take out only.


So to those snowflakes who are complaining about having to pay a few extra bucks, you wanted this. Either you put up with the consequences of going out, or shut the fuck up and stay home. Your choice.

CrispyQ

(36,461 posts)
21. 5% to help your local business owners stay in busienss?
Fri May 15, 2020, 10:25 AM
May 2020

5% to help them cover the increased costs of food. 5% so they could maybe give their employees a hazard bonus? 5% is nothing. People are fucking cheapskates.

DrToast

(6,414 posts)
22. As long as they make it known, I'm okay with this
Fri May 15, 2020, 10:27 AM
May 2020

Food prices have shot up and most places only allow restaurants to open with reduced capacity.

dugog55

(296 posts)
24. Big deal, a 5% surcharge.
Fri May 15, 2020, 10:32 AM
May 2020

If your meal came to $50 , that is a measly $2.50. Even a $100 dinner would only be another $5. Anyone that complains about that probably leaves a 10% tip to waitresses whenever they ate out. Stay home if you going to complain about the price or are a crappy tipper.

Blue_true

(31,261 posts)
37. I bet that anyone that complains DON'T leave a tip at all.
Fri May 15, 2020, 11:11 PM
May 2020

5% on the top is nothing, like you accurately illustrated.

I believe that what is happening is the people going out are mostly MAGATS, there are a few progressives that are clueless enough to go do sit down eat out, but I bet that number is small. Generally, what I have found is that MAGAT type people are very cheap, even when they are rich. They typically tend to want everything at the cheapest possible price, a disgusting mindset.

Hortensis

(58,785 posts)
25. The large, very desirable HOA neighborhood near our children's
Fri May 15, 2020, 10:37 AM
May 2020

is being torn by outrage regarding COVID pool rules. This HOA is a model for how to do it right, with a light hand that's created a great neighborhood culture, but that gained it no points when they tried to open the pool conforming to state safety recommendations. So many residents have canceled or threatened to cancel their non-mandatory pool-use membership for political reasons that it threatens the budget to operate. This is an older, established subdivision with residents of a wide range of ages, but this is GA and the deniers are a sizable enough minority to cause trouble.

Same massive societal pathology playing out in different setting.

UpInArms

(51,282 posts)
26. Dear gawd ... upset about .66 ?
Fri May 15, 2020, 10:44 AM
May 2020

What freaking whiny babies ...

I WANT TO GO OUT!

I NEED A TATTOO!

GET ME A HAIRCUT!

EEEEEE! 66 CENTS!

Eta a link to the picture that caused poutrage

https://i.insider.com/5ebdb9512618b92235751b04?width=1500&format=jpeg&auto=webp

2nd edit:

Went to the original “tweet” ... and it was HORRIFYING... it wasn’t.66 ... it was $2.19 ... (faints from the enormity) ... but the chopsticks were FREE


?s=20

mokawanis

(4,440 posts)
27. It probably means people tipping less
Fri May 15, 2020, 10:47 AM
May 2020

which of course hurts the service staff. I'm not going to restaurants these days but when I do I'll probably tip more than usual.

 

Tipperary

(6,930 posts)
28. I cannot imagine going out to eat at this point in time.
Fri May 15, 2020, 11:06 AM
May 2020

So that is at least one thing I will not be worrying about.

MenloParque

(512 posts)
31. These fucking low lifes
Fri May 15, 2020, 11:22 AM
May 2020

Something tells me that the same people upset at a covid surcharge are the same ones who still think tipping less than 20% is acceptable. Nope you might as well be a repuke. Shame on the restaurant owners who try to earn a living for themselves and workers in a pandemic while still providing food for the community. These people can sit and spin on daddy trump cuz they are the same to me.

eppur_se_muova

(36,261 posts)
32. Meh. I think I'd *expect* some kind of extra billing for insisting on being seated.
Fri May 15, 2020, 12:23 PM
May 2020

If there's no extra charge for takeout, get takeout. No sympathy for spoiled snowflakes.

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