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napi21

(45,806 posts)
Mon Oct 18, 2021, 01:23 PM Oct 2021

Watch out for SPAM CALLS re: your Amazon account! ZI just got another one. Reason for

extra care is that they use YOUR phon e exchange so even when you check the # before you answer it looks like a local call. This call they said they were calling from Amazon & your recent purchase your account has been charged $308.67.

I did notify Amazon but I figured I'd let all my DU friends know too.

Before you ask me if I thin k you are that dumb that you'd believe that dirt, sometimes people fall for the bs then realize rightg after that they screwed up. A little over a year agi my cousin called me to ask if she made a mistake. She got this flashing screed that said her computer has been invaded by a virus to call this number. She called......... I don't need to finish what they said. The result was to cancel her cc bank acct. & get new ones. She's not dumb, but fairly new to using a computer.

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Walleye

(31,022 posts)
1. I was getting those. I have gotten some packages delivered by Amazon but I don't even have an accoun
Mon Oct 18, 2021, 01:29 PM
Oct 2021

They really are unsettling if you don’t know what’s going on. I never answer any number now unless I know who it is. I also got emails like that

abqtommy

(14,118 posts)
2. Thanks for this info. I solve this particular spam problem by not having an
Mon Oct 18, 2021, 01:29 PM
Oct 2021

Amazon account. But then any call I get where I don't recognize the number goes to
voice mail. Stay safe everyone!

Otto_Harper

(509 posts)
3. There is a constant flood of this and similar types of calls.
Mon Oct 18, 2021, 01:29 PM
Oct 2021

The very first tipoff that something is amiss is that the originating number came from your local area. Unless there is a giant Amazon office complex down the street from you, then you can know fer dang sure that this is a scam.

Living in a rural part of a sparse county, I have been amazed that the IRS, Amazon, Microsoft, MacAfee and other large business entities all have major call centers in the town of 2400 down the road from me. Since there are no huge building to stick them in, I guess they must all be operating from that secret underground FEMA base that I've heard so much about.

TlalocW

(15,382 posts)
6. I get those calls too
Mon Oct 18, 2021, 01:56 PM
Oct 2021

"Amazon" Rep: Our records show that your card was charged $X for an iPhone blah-de-blah at 3 in the morning today. Did you make that purchase?
Me: Yep. Sure did. Have a date when it will arrive?
"Amazon" Rep:
Me: Don't know what to do when someone says yes, do ya? Ever consider not bringing shame on your family by getting a real job, scammer?
"Amazon" Rep:

TlalocW

MineralMan

(146,307 posts)
8. Amazon doesn't call customers.
Mon Oct 18, 2021, 02:12 PM
Oct 2021

Banks don't. Credit card companies don't. Government agencies don't. Almost no major organization does. They have your email address and your USPS address, and that's what they use to contact you. Even in email, you should always go directly to their website and log in to see if there are messages there for you.

Never give anyone who calls you any information at all. Don't say "Yes" or agree to anything the caller asks you. Never click links in emails. Never download or open any attachments in emails. If your cell provider lets you send all callers not in your contact list to voice mail, that works very well to keep those calls to a minimum.

Always be suspicious of anyone who contacts you by phone. That's just not how legitimate businesses and organizations do it.

GemDigger

(4,305 posts)
10. I want to add hospitals don't regarding this problem.
Mon Oct 18, 2021, 02:20 PM
Oct 2021

I got one supposedly from the local hospital (their correct phone number) saying that they had a problem with my Medicare card number and could I please repeat it to make sure it wasn't a typo on their part.

Seeing how I haven't been to that hospital in forever and have yet to use my Medicare card, I knew it was a bogus call. What I did do was call the hospital and told them that this scam was going around and it was to give them a heads up that they would be getting calls to verify this problem.

Funny, while typing this I just got a call saying they were from the CDC. I hung up.

cbabe

(3,541 posts)
9. Amazon customer service does not
Mon Oct 18, 2021, 02:19 PM
Oct 2021

take these complaints. I don’t have an Amazon account but get these calls every few months.

Amazon says to call FTC. FTC wants spam callback number, time of call, etc.

MontanaMama

(23,314 posts)
11. My Amazon Prime account was actually hacked.
Mon Oct 18, 2021, 02:21 PM
Oct 2021

It has been a couple of years now...but early one morning, my phone started lighting up with email notices that items that I'd ordered from Amazon had shipped. There were 8 items in total...the problem was, I hadn't ordered anything. All of the items were cheezy plastic makeup and nail polish storage boxes that should have cost under $15 each but the prices totaled over $900 and had been charged to the American Express card I had on file with Amazon. I called Am Ex immediately and they cancelled my card before any of the charges posted to the account. I then called Amazon and flagged my account for fraud. I removed any payment info from my account, implemented two step authentication for signing in and thought that would take care of the problem. Unfortunately, every time I logged into Amazon there were multiple items in my cart that were not mine...sometimes over 20 different things just waiting for me to enter payment information. I called Amazon weekly for over a year...I finally had to abandon my account. During that year, I also received many threatening emails from the fraudsters demanding I give them my credit card info to pay for the original order. The whole thing was a giant pain in the rear. I will never keep payment info on my Amazon account. They were nice enough during this process, but they were not able to secure my account.

dragonlady

(3,577 posts)
12. Another tip about spammers
Mon Oct 18, 2021, 02:26 PM
Oct 2021

In many cases you can tell it's spam by the "plink" sound that you hear before the robo voice starts talking.

FakeNoose

(32,639 posts)
13. Spam emails do the same thing
Mon Oct 18, 2021, 02:36 PM
Oct 2021

They are spoofing Amazon emails, and they attempt to get you to reveal that you have an account, what your user name is, and what your password is. Once they learn those things they can log onto Amazon as you, and change your credentials (user name and password). I guess their plan is to order stuff on your credit card, but I've never had that actually happen.

The thing I don't get is once they've ordered something, they need to give their real name and address to receive it, am I right? Doesn't Amazon catch the thief when they do that?

Vinca

(50,271 posts)
14. The first time I got one of those calls was right after I'd ordered something from Amazon
Mon Oct 18, 2021, 02:45 PM
Oct 2021

and it really startled me. I immediately checked my Amazon account online and realized it was just another phishing expedition in search of credit card numbers. Since then we've received many of those calls from an assortment of telephone numbers. So happy to have caller I.D.

Initech

(100,070 posts)
15. Scammers and spammers are getting worse.
Mon Oct 18, 2021, 02:58 PM
Oct 2021

It's infuriating. I must get at least 5 or 6 calls a day, and I get 100s of e-mails a day. And my parents' land line gets like 100s of calls a day. I wish there was something that could be done.

But if you don't know what it is, don't answer it!

Patton French

(757 posts)
17. Yep, got one today.
Mon Oct 18, 2021, 04:10 PM
Oct 2021

Horrible grammar, press 1 to talk to an agent, blah, blah, blah. I usually like to play around with them for a while and waste they’re time, but was too busy today.

napi21

(45,806 posts)
18. I usually don't have live humans on the calls anymore, but I took a suggestion from another DUer
Mon Oct 18, 2021, 10:11 PM
Oct 2021

several years ago. When you answer the phone & it's a live person, listed to their spheel for a minute or so, then ask them to hold on a sec, you have to turn the stove off on dinner. Then lay the phone down & go about your business. Sooner or later they'll get the idea and hang up. I still do that when I get the live ones. Always makes me smile!

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