Home surveillance captures FedEx driver throwing package onto porch at Broomfield, CO, home

[left-of-center2012]

With Christmas just a few weeks away, a Broomfield man hoped to put the finishing touches on his holiday decorations. But those plans are now delayed after a key component arrived on his front porch damaged.

"I picked up the package and it sounded like broken glass," Earl Hoffman said.

Hoffman was expecting the arrival of a package containing incandescent light bulbs. He said his home surveillance captured the package arrival on Wednesday. The surveillance video appears to show a FedEx delivery driver throwing the package onto Hoffman's front porch. "From about 10 to 15 feet away, threw the package. That explained why it got broken," he said.

Hoffman said nearly half of the lights inside the package were broken and had to be thrown away. He's not worried about the money but rather about the "principle" of the matter.

https://www.thedenverchannel.com/news/local-news/home-surveillance-captures-fedex-driver-throwing-package-onto-porch-at-broomfield-home

[ms liberty]

1. Again, this is Ground. Not Fed Ex Express

Another lesson in how Express is better than Ground.

[left-of-center2012]

3. It's a FedEx delivery

Done poorly

[ms liberty]

6. It's a Ground delivery. Contractors.

Contractors who buy their own trucks, hire, pay, and outfit their own people, and get paid by the package. Un like Fed Ex Express, they don't have FBI backgound checks, FAA clearances, or the strict standards required of Express drivers by the corporation. They don't have First Overnight, or Priority packages. They don't have their every stop (pickup and/or delivery) tracked and timed by the corporation in Memphis. They don't have managers watching all those same metrics every day in their own stations.

Ground gives Fed Ex a bad name, again.

Yes, it is that different. Wife of a 20 year Fed Ex Express driver here.

[left-of-center2012]

8. It's a FedEx delivery

Not going to debate this

[pinkstarburst]

15. It's a FedEx driver

It makes zero difference in the eyes of the customer. FedEx needs to clean up what they're doing.

[Wingus Dingus]

2. Clown. I had this happen to me last year--saw the driver

approaching out the window, heard the package hit the front door, no way he walked up and set it down. Nothing broken but package badly dented. Really, that two extra seconds would make that much difference, you dumbfuck?

[Kingofalldems]

4. Fed Ex people are timed and this is what happens.

[Ohio Joe]

5. Correct answer...

UPS is the same. They get 'x' amount of time per package for delivery, and it is really never enough time. This is a fault of management and company policy, but they will hang the driver out to dry.

[ms liberty]

7. This was Ground. They are not.. See my post above.

[Kingofalldems]

9. I do believe that management times all drivers.

It has to do with production quotas.

[Dorian Gray]

10. Who cares?

Fedex Ground or Fedex Express... neither should be doing this, and it's bad for BOTH brands..... (which happen to be under one brand, Fedex)

[BlackSkimmer]

11. Then FedEx should take their name off this.

Bad business.

[pinkstarburst]

14. BS. If FedEx chooses to use these subcontractors

it doesn't matter one fig if it's ground, express or FedEx fairy dust. It's FedEx and they're doing a lousy job. They need to do a better job of regulating what their subcontractors are doing, or else not use them.

[nilram]

16. If this isn't FedEx then they should take that name off of the truck.

Even if they’re a subcontractor, their contract with FedEx should set some standards that hold them accountable. When this happens, I’m not going to try to sleuth out what subcontractor trashed my package, I’m calling FedEx.

If you’re in the FedEx public relations department, I think your time is better used by helping fix their system rather than shifting blame.

[left-of-center2012]

12. Someone in a FedEx uniform ....

Driving a FedEx truck throws a FedEx package at a door
and we are to say "It ain't FedEx !!"

[Renew Deal]

13. There are lots of memes about this exact topic