Heads up!! Scam alert!!
Just got a call on my cell from a 770 area code.
The caller claimed "there is a problem with your Verizon account. The last payment didn't clear."
The natural impulse is panic. If transaction that small doesn't clear, you will assume the worst ; i.e., somehow you've been hacked by identity thieves. Of course the caller was the thief. My
next move is the one to take. Hang up and go double check. Change your password(s).
Verizon offered nothing but wafflegab and flabby evasiveness. "Of course we are aware that some people are calling, trying to..." Thanks, Verizon!
Not like you're don't make enough money to send your subscribers a text message.
= new reply since forum marked as read
It's like my kids' colleges' dorms. When their internet is down, how do they notify the residents that it's system-wide and not just their own issue?
Through Facebook. 
