My tariff experience... a month later

[Nittersing]

Back on December 12th I received a package from UPS and the driver could not deliver until I handed him a check for $34.95. https://www.democraticunderground.com/100220863217#post22

Today, I received an invoice from UPS for the same amount.

Been on hold for about 45 minutes....

[Attilatheblond]

1. Sending you strength and virtual chamomile tea for calm

Ask UPS who delivered pkg that day and where you can send photo of your cancelled check.

[Zackzzzz]

2. Make a copy of your canceled check,

**front and back**, and send it back to the address on the invoice.
They may have a second address to send complaints.
Be sure to make a copy for yourself.

I was turned over to a collection agency for $5.04. I had proof it had been paid.
It went on for 2 years.
I now have a paper file and a computer file.
It turned into 24 pages, scanned to the company and the collection agency.

Good news, I haven't heard from them for a while.

[Nittersing]

3. Yeah, I've got copies but..

what gets me is the driver told me he couldn't deliver it without the check... so I guess they're billing me for a package I never received...?

Still on hold...

[Zackzzzz]

4. Still on Hold?

[Nittersing]

5. LOL Nope

was on hold for about an hour and a half. I guess the check I wrote didn't clear the bank fast enough for UPSs' (?) billing services. But when I talked with a rep, my invoice came up as paid and we were done.