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highplainsdem

(60,220 posts)
Thu Jan 15, 2026, 09:07 PM Thursday

Amazon is automatically upgrading Prime members to Alexa+. Here's how to opt out

My thanks to SheltieLover for sending me this article.

https://www.localmemphis.com/article/news/nation-world/amazon-automatic-upgrade-alexa-plus-how-to-opt-out/507-3105c319-0f52-421a-b741-9ad6919f22e5

Amazon is rolling out an automatic upgrade of Alexa+ to some Prime members, and not everyone who's getting the upgrade is happy about it.

Amazon says that Alexa+ gives users a "new and improved" experience that is more conversational and personalized. When the company introduced Alexa+ early last year, it said that the generative-AI infused Alexa gives the popular voice assistant more personality, and that it can check a user’s tone and even plan romantic dates.

Customers must pay Amazon a monthly fee of $19.99 for the revamped Alexa; however, it is free for Prime members, who pay the company a monthly or annual fee for free delivery and other perks.

-snip-

According to the notification sent to Amazon Prime users who receive the automatic upgrade, you can revert to the original Alexa by saying, "Alexa, exit Alexa Plus."

-snip-


No, thanks, to this "improved" chatbot that will be forced into Amazon devices like Echo and Fire TVs and tablets.

This thing is "free" for people with Amazon Prime because it can gather more data that way.

Vice article: Amazon Is Annoying Its User Base With Automatic Alexa+ Updates
https://www.vice.com/en/article/amazon-annoying-alexa-plus-auto-upgrades/

Long Reddit discussion of Alexa+, most people there not very happy with it: https://www.reddit.com/r/alexa/comments/1pyusvn/amazon_is_forcing_alexa_on_prime_members_whether/

Link for that forum: https://www.reddit.com/r/alexa/
20 replies = new reply since forum marked as read
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Amazon is automatically upgrading Prime members to Alexa+. Here's how to opt out (Original Post) highplainsdem Thursday OP
Are prime members who don't use alexa affected? SheltieLover Thursday #1
If they have a device with Alexa. highplainsdem Thursday #5
Ty. No such wretched device here SheltieLover Thursday #7
Same question - and same reaction to Alexa in any form. n/t Ms. Toad Thursday #11
I had the same question AverageOldGuy Thursday #13
I use Alexa for controlling lights and music RandomNumbers Thursday #2
I have found that alexa doesn't know Ilsa Yesterday #18
I am glad I do not have an Echo device. amazon's getting out of hand. Thank You highplainsdem and SheltieLover. George McGovern Thursday #3
Me either, George. Zero desire to talk to machines & far less to have them talk to me. SheltieLover Thursday #8
Indeed! George McGovern Thursday #12
I thought it was awful and opted out of it pretty quickly NewHendoLib Thursday #4
Im a prime member and i have an device given to me by the center for visually impaired and the blind. msfiddlestix Thursday #6
My sister (and housemate) and I are both visually impaired. brer cat Yesterday #15
Good on you and your sister, brer cat. Cha Yesterday #16
Thanks, Cha. I have also been helped by the brer cat Yesterday #17
Oh Good! I'm on my 3rd one... I put Cha Yesterday #19
I have yet to come across a helpful chat bot. SunSeeker Thursday #9
Easy, delete your Amazon account luv2fly Thursday #10
I can't stand companies that force services on me that I didn't want ... aggiesal Thursday #14
Seems fine to me Sympthsical 20 hrs ago #20

RandomNumbers

(19,073 posts)
2. I use Alexa for controlling lights and music
Thu Jan 15, 2026, 09:14 PM
Thursday

occasionally the weather when my hands are too busy or grubby to look at the weather app I use.

Last Sunday I asked Alexa what time and station to find the Eagles game ... 'she' started giving me details about a game with Dallas. (for anyone not following.... it was the wild card game with the SF 49ers ... sigh ... I just wanted to confirm when was kick off and what over-the-air TV station. Sheesh. Alexa used to be okay for getting that info.)

Ilsa

(63,886 posts)
18. I have found that alexa doesn't know
Fri Jan 16, 2026, 01:00 AM
Yesterday

the tv schedule, even for major networks, or when sporting events start and where I can watch them.

I use it to control some lights, give me updates on weather, and I use it as an intercom.

George McGovern

(10,969 posts)
3. I am glad I do not have an Echo device. amazon's getting out of hand. Thank You highplainsdem and SheltieLover.
Thu Jan 15, 2026, 09:14 PM
Thursday

msfiddlestix

(8,163 posts)
6. Im a prime member and i have an device given to me by the center for visually impaired and the blind.
Thu Jan 15, 2026, 09:23 PM
Thursday

It's a tool to Aid me in my everyday life and I'm glad to have it because my vision is pretty much toast and I've grown to depend on it for a lot of little things like kind of day for instance and alarms and weather reports and an occasional musical Thing, it makes life a little bit easier for me to get by daily activities and countless ways. I'm grateful to have it.

brer cat

(27,374 posts)
15. My sister (and housemate) and I are both visually impaired.
Fri Jan 16, 2026, 12:03 AM
Yesterday

I call Alexa her service animal. I can still tell time and set times on our kitchen devices, but my sister depends on Alexia to keep her on schedule. She does plan to have Alexa exit the new update. Devices like this do seem to be intrusive but they are a godsend for the visually impaired.

brer cat

(27,374 posts)
17. Thanks, Cha. I have also been helped by the
Fri Jan 16, 2026, 12:26 AM
Yesterday

magnifying glass you recommended. The lights didn't work properly on the first one, but they replaced it with no problem.

Cha

(317,137 posts)
19. Oh Good! I'm on my 3rd one... I put
Fri Jan 16, 2026, 01:09 AM
Yesterday

in the batteries but the light isn't working for me, either. I thought it was just me.

So glad you got it to work.. and with a high Front it's priceless!

SunSeeker

(57,634 posts)
9. I have yet to come across a helpful chat bot.
Thu Jan 15, 2026, 10:28 PM
Thursday

They are completely useless and never address my issue properly, let alone replace a human customer service person. It is invariably a frustrating, often enraging, waste of my time.

luv2fly

(2,602 posts)
10. Easy, delete your Amazon account
Thu Jan 15, 2026, 10:28 PM
Thursday

Shop locally and support blue businesses... problem solved!

You're welcome.

aggiesal

(10,571 posts)
14. I can't stand companies that force services on me that I didn't want ...
Thu Jan 15, 2026, 11:26 PM
Thursday

and then make it impossible to get rid of it.

Sympthsical

(10,872 posts)
20. Seems fine to me
Fri Jan 16, 2026, 06:28 AM
20 hrs ago

We have an echo in the kitchen. Mostly for music (via Spotify). Some lights connected to it. Outside of that, mainly use it for timers and to add to grocery lists, but basic questions are usually answered just fine.

I was reading a few Reddit threads, and how people act or seem to want to react to it is a little strange. We don't have conversations with Alexa. It's strictly functional/instructional. So reading about people having full-fledged arguments with it was kind of hilarious.

Technology is what it is. Be cautious about AI, yes, but I don't want to contrarian my way into Luddite either. We used to be excited about talking computers when watching shows and movies back in the day. As far as it listening, eh. I've had an iPhone for 15 years. That ship done sailed ages ago.

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