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FarCenter

(19,429 posts)
Mon Jan 28, 2013, 08:05 PM Jan 2013

JCPenney Is Eliminating All The Receptionists At Its Salons — Perhaps 1,000 Employees

JCPenney is eliminating salon receptionists company-wide, employees at the company tell us.

The receptionists are being let go on March 10, and some will be replaced by stylists "fresh out of school." The idea is that the new hires will work their way into a station, explains a JCPenney stylist.

It's unclear exactly how many people this will affect.

A large JCPenney salon can have eight or more receptionists who work there, says the stylist.


Read more: http://www.businessinsider.com/jcpenney-salon-receptionist-layoffs-2013-1

11 replies = new reply since forum marked as read
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JCPenney Is Eliminating All The Receptionists At Its Salons — Perhaps 1,000 Employees (Original Post) FarCenter Jan 2013 OP
CEO needs another pay raise? louis-t Jan 2013 #1
''... large JCPenney salon can have eight or more receptionists ...". Part-timers? Tx4obama Jan 2013 #2
Probably a cost cutting measure to save themselves. nt Raine Jan 2013 #3
What kind of salons are these? customerserviceguy Jan 2013 #4
I do, MadHound Jan 2013 #5
I get a lot of stuff online customerserviceguy Jan 2013 #6
JC Penney's is floundering for exactly that reason , stuck in the 60's... bettyellen Jan 2013 #11
I like their clothes dlwickham Jan 2013 #7
I go to Supercuts, myself customerserviceguy Jan 2013 #8
JC Penney has salons? kudzu22 Jan 2013 #9
Typical upper management thinking lpbk2713 Jan 2013 #10

Tx4obama

(36,974 posts)
2. ''... large JCPenney salon can have eight or more receptionists ...". Part-timers?
Mon Jan 28, 2013, 08:23 PM
Jan 2013

There's no way they could have eight or more full-time receptionists.

customerserviceguy

(25,183 posts)
4. What kind of salons are these?
Tue Jan 29, 2013, 12:02 AM
Jan 2013

Hairdressing? The article didn't say.

Who goes to Penney's for haircuts? In fact, who goes there for anything these days, I haven't been in one for decades.

 

MadHound

(34,179 posts)
5. I do,
Tue Jan 29, 2013, 12:09 AM
Jan 2013

I find it a nice place to shop for certain clothing items at relatively decent prices.

What boutique does your high and mighty self shop at?

customerserviceguy

(25,183 posts)
6. I get a lot of stuff online
Tue Jan 29, 2013, 12:15 AM
Jan 2013

Last purchase was Gold Toe socks, but before that, I got some nice shirts at Dickies. Not upscale enough for you to continue to mock me?

Hey, if you can get the deals you want, and the place is easy access for you, go for it, I admire anybody who finds a bargain. It's just that Penneys and Sears seem so, so, ...1965 to me. I guess it's a reaction to the Plain Pockets my mother wanted me to have instead of the Levi's all the cool kids had in those days.

 

bettyellen

(47,209 posts)
11. JC Penney's is floundering for exactly that reason , stuck in the 60's...
Tue Jan 29, 2013, 01:12 AM
Jan 2013

they sell some good product lines, but their private label programs (designed for them to please their merchants) are godawful, as are the stores themselves. People ONLY shop their for clearance and special sales, they have no reg business. If people are willing to pay full price, they demand a better selection. Those customers are long gone. All design and marketing used to come out of Texas, and it's pretty hard to keep in step from there, it's just too isolated. They've screwed around with different sales strategies- disastrously trying a "no sales but everyday lower prices" approach very briefly. Failed miserably. Their customer wants arrows on the floor pointing towards the clearance section and circulars with massive special deals.
They are in the midst of staffing their new NYC office to try and bring them into the 21st century, but it's not going to be easy after losing an entire generation of customers.







dlwickham

(3,316 posts)
7. I like their clothes
Tue Jan 29, 2013, 12:15 AM
Jan 2013

in fact, it's the only place I shop any more

I did get my hair cut there a few months ago-I could have saved money by doing it myself, with a dull knife, blindfolded, and it would have looked better

customerserviceguy

(25,183 posts)
8. I go to Supercuts, myself
Tue Jan 29, 2013, 12:22 AM
Jan 2013

I didn't even realize there were hair salons in 1960's-era department stores. I guess they used to sell everything!

lpbk2713

(42,757 posts)
10. Typical upper management thinking
Tue Jan 29, 2013, 12:52 AM
Jan 2013



Eliminate the part time minimum wage shit jobs and give more "incentives" to the senior execs.


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