Online Retailer Fines Couple $3,500 For Negative Review, Then Dings Their Credit Score

[Dr. Strange]

A couple has been fined $3,500 and had their credit score dinged after writing a negative review online about an online retailer that never sent them the products they ordered.

The company that charged the fine is Kleargear.com, which sells odd gifts like LED shoelaces and desktop nap pillows, The Consumerist reports via KUTV.

More at: http://www.businessinsider.com/online-retailer-fines-couple-3500-for-negative-review-2013-11

Steer clear of Kleargear!

[Dawson Leery]

1. Agreed.

[Decaffeinated]

2. Terrible

[Enrique]

3. can't be legal

can it?

[Dwayne Hicks]

4. What?

Since when does a company have any authority to fine you for anything? I'd just laugh and throw their "bill" in the trash.

[hibbing]

9. my thoughts exactly

What a weird way to word that.

Peace

[catrose]

10. And if it were legal

how can they claim they have a contract when the company didn't send a product and the couple cancelled payment through PayPal? This is weird. And scary.

[Riftaxe]

5. "Business Insider was unable to reach anyone by phone or email at Kleargear.com."

Considering that the original complaint was "There is absolutely no way to get in touch with a physical human being,"

[defacto7]

6. Sounds like a legal cash cow to me.

They should sue the retailer for a tidy triple digit sum and check out options to press criminal charges against the owners. The company lawyers will balk and threaten but so what. Legal contract my ass.

[SoapBox]

7. Three years later?

The "actions" of that site have GOT to be illegal.

Be sure to read the article at the link.

[Jesus Malverde]

8. Steer clear of ripoffreport!

Jen Palmer contacted RipoffReport.com to remove the post, but the website told her there is a $2,000 charge for taking down reviews.

Read more: http://www.businessinsider.com/online-retailer-fines-couple-3500-for-negative-review-2013-11#ixzz2kmho8TL7

[sakabatou]

12. I know, it's ridiculous

[grantcart]

13. RipoffReport is legalized extortion.

Terrible companies (and I worked for one) pay them hundreds of thousands of dollars to publish a phony report that proclaims that the company is addressing all of the quality issues, etc.

[sakabatou]

11. This should be taken to court