How rare is this business model today? Or why Market Basket employees and customers are resisting.

[canoeist52]

http://m.bizjournals.com/boston/blog/mass_roundup/2013/10/arthur-t-demoulas-management-style.html?r=full

1. Everybody carry a notebook.

2. Stay close to the customer.

3. Love your vendor.

4. Massage the business

5. Promote from within

and my favorite, 10. NO GOUGING

[Blue_Adept]

1. It works

And it's rewarded by customers. Honestly, this was the way I thought businesses used to always run until I saw the way things turned in the 70's and 80's. When it became more about pleasing the shareholder over everything else, which is like an infectious disease for a company that you can't get rid of.

Being a Market Basket customer myself, I'm thrilled at how the vast majority are staying away. A huge dose of corporate disobedience on our part.