Holy Crap, Batman, it is flooding job offers... Wife has no clue what to do.

[diabeticman]

Okay yesterday I informed you guys she got the DATA Entry job she thought she didn't get. she found out it would be a Temp job about 5-9 Months. $11/hr

Yesterday afternoon she received an e-mail from (what she thinks is AT&T) asking to call to schedule an interview. for there customer service call center... Now it would pay $13/hr but it is in West Virginia which is about a half hour from our home in PA.

Now reading the e-mail encouraging her to interview she is wondering IF the company would be the right fit for her.

snip of letter--

Hello,
We would like to move you forward in our process! Before an interview can be scheduled with you however, we would like to speak with you regarding your interest in this position as well as your work history/job fit for this position.
You are welcome to call me. If I don’t pick up, please leave me a message. It is only necessary to leave me one message! Be sure you leave your name and phone number and I will call you back. Might take me day or so, but I promise I will call you back Please take a minute to review the below information before you call me:
This is a full time Career Opportunity. There are no part time schedules. There is no flextime scheduling. Your schedule will at a Minimum 40 hours per week.

Our Customer Care call center operates from 7:00am and 11pm Monday through Saturday…We are open 6 days per week and your weekly schedule and will include Saturday. We are open 6 days per week, please keep this in mind when considering the expectations of this position.


In order to assist our customers you must be at work on time every day. Failure to adhere to your assigned work schedule may impact your employment. As a Customer Service Representative your promise to each customer is to deliver an extraordinary customer experience, every time (be smart, friendly, fast).
This is a highly structured interactive environment that requires the ability to understand technology and use a personal computer to find and record information.
Your performance will be tracked daily. You are accountable for your adherence to a pre-defined schedule (including breaks and lunch) and your adherence will be monitored and reviewed.

snip___


Today she gets a call from another staffing company ( she didn't know the job was through yet another one.) for a medical-like customer service/sales job. However upon seeing her resume and her work in the health field this company wants to interview her for a purchasing job. Mon-Fri she would set her own time. It would be $10/hr with quarterly bonuses. IF this company likes her work they would hire her full time.

If nothing else she wants to go to the interview for this company for the experience if nothing else but if they like her and offer her the job she doesn't know what to do.

She feels obligated to go with the first job she was offered BUT it is temporary. and if this last one can be permanent and the second offer is permanent as well she doesn't want to risk the chance of losing out.

Any advice?

[elehhhhna]

1. headhunter here

Interview for all and take the best offer. She has no obligation to take the temp gig.

[Scuba]

5. +1

[TBF]

8. +1

Yup, I concur (former headhunter)

[nolabear]

9. + 1 more

This is your life! Do the best for yourself that you can.

[La Lioness Priyanka]

10. yup

[NCTraveler]

12. This. nt.

[woodsprite]

2. If she has some to choose from, I'd be careful of the customer svc rep job

I did a temp to permanent customer svc spot for Maryland Bank way-back-when. They told us we'd be eventually working answering customer service calls, moving up to HR, and etc., but everyone had to start in customer service making credit card reference check calls. It was hard because of the quota's that were set -- at least complete 14 calls per hour. Completing meant getting a full reference check or approval form completed. If they didn't answer your reference questions (like I had to call the Pentagon to inquire about work/salary verification for someone, they refused to answer). Those types of calls didn't count. I was coming off of an IT hotline customer service job, so I thought "I can handle this", and I really enjoyed customer service, but that other stuff was for the birds. I lasted 3 days before I quit. Not saying that this company is the same, but let her know to go in with her eyes wide open if she's considering it. It never hurts to listen to what they have to say.

I wish her the best of luck. The med one sounds awesome and interesting!

[VanillaRhapsody]

3. I have to agree....these call centers basically chain

You to a desk and hold you to quotas.....

[diabeticman]

4. She worked at a telemarketing company. Now her one friend does customer service for a company but

it seems more laid back. no quotas.

[VanillaRhapsody]

11. but you said AT&T right?

[diabeticman]

14. The offer for my wife is from AT&T. My wife's friend works for a different company than AT&T

[VanillaRhapsody]

15. right....I stand pat on my description...

[diabeticman]

17. She has re-read the e-mail for the 20th time and she just doesn't like to bad vibe she is getting.

She is wondering IF it true customer service or IF they are using that term to mask sales.

[VanillaRhapsody]

18. thats my guess

[WhiteTara]

6. She's obligated to take care of herself and personal needs.

If she thinks she wants to start immediately and explore the other offers, that's cool too. She can quit, it is after all, temporary.

[shenmue]

7. Good luck

[NCTraveler]

13. Great to hear. Good luck. nt.

[hedgehog]

16. I learned the hard way that the days of loyalty to a company are long gone-

you may be loyal, but the company reserves the right to drop you at any time for any reason. I have kicked myself for years for turning down a headhunter's call my first week at what turned out to be the worst job I ever had.

Add to that - temp jobs dangle the bait of a possible permanent job, but I know someone who was not only let go at the end of a contract, but given a bad review when he asked why. He had never heard a word of advice or criticism the entire time he was there. Turns out, this company always hires for 6 months, then lays people off before they can ask for more money. So, he was not only out of a job, but left with wondering what he did wrong.

Go with the best offer!

[boston bean]

19. If it were me, I would take the

Temp data entry job, and interview for the purchasing job. I would steer clear of the ball and chain cust service job. They are miserable jobs.

[zipplewrath]

20. Take the job she wants

I hire folks. I don't like folks that accept a job and then turn it down two days later. But I HATE someone who takes a job, gets trained, then leaves. If you don't want the job, don't take it.

[elehhhhna]

21. is this common?

Newly trained employees quitting? Why do they quit? Any common explanations?

[zipplewrath]

24. Get a better offer

"better" can have several connotations, such as location, or opportunity, and of course compensation.

[Nye Bevan]

22. She should feel obligated to nobody.

If that company changed their mind, before or after hiring her, they would show her the door in a heartbeat. She is obviously a nice person but should try to suppress her niceness in this situation.

[Yo_Mama]

23. She should take the job she's got a firm offer for and pursue the others

It's completely understandable that someone working in a temp job will take a permanent offer, and if they really like her they may make a permanent counteroffer.

Right now jobs in the medical field are hot, I think because some are exiting over Ebola fears and then retirements (we are a graying society). And she has experience and reliability, so....

A job in the hand is worth four in the bush!!!

I am so happy for you both. She has to be feeling a lot better about herself with these developments. You guys have had a rough road.